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Body Corporate Strata Group (page 4 of 4)
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An-MareeMelbourne
Body Corporate Strata Keilor
A crap company.. Never replies to email. Call them and the strata manager is never there..Not sure what we pay for??? One of the worse strata I have dealt with ever...
2 comments
Body Corporate S.Body Corporate Strata Group
Hi An-Maree,
Just checking in, as we haven't received any correspondence from you since our last message. ... Read more
Has this issue been resolved to your satisfaction? It would be appreciated if you could please contact us via [email protected] to discuss the matter directly. Regards, Body Corporate Strata Group
Similar opinion? Write a review on ieatwords.com.au!
Useless company who offer no assistance to owners
Junkie neighbors got into a brawl and damaged other residents property.
Body Corporate Strata Group refuse to become involved and address the issue or remove problem tenants even after multiple complaints.
2 comments
Body Corporate S.Body Corporate Strata Group
Thanks for the feedback Amanda.
It's unfortunate that we have just become aware of this issue. ... Read more
It would be appreciated if you could please contact us via [email protected], so we can address this with you directly. Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We look forward to your reply. Kind Regards, Body Corporate Strata Group
Body Corporate S.Body Corporate Strata Group
Hi Amanda,
Just checking in, as we haven't received any correspondence from you since our last message. ... Read more
Has this issue been resolved to your satisfaction? It would be appreciated if you could please contact us via [email protected] to discuss the matter directly. Regards, Body Corporate Strata GroupSimilar opinion? Write a review on ieatwords.com.au!
ṣ̄ụkSydney, NSW
- 11 reviews
Deceptive, unresponsive, dreadful... Wish I could give -5 stars
We got lumped with these cowboys when the previous management got bought out. I will be succinct the fact they are allowed to trade with impunity is blight on Government oversight and the DOJ who have so far acknowledged but not acted on my complaints. Also apathetic lot owners are just as much to blame, even the one from my previous complex who whinged but wouldn't step up to the plate to remove.
As one other commenter has highlighted the parts of the OC act they ignore, I have others: good faith (Part 2 s5); Penalty Interest not being char...Read more
ged at DOJ rate (Part 3 s29(2)); $110 for 60 day late fee is illegal (same sect as before); annual fee notice not complying with dispute resolution clause (Part3 s31); Audit (Part 3 Div 2 s35) I cannot see any fee for it being done other than accounting fee to Myecho investments meaning if that is the auditor being a parent company is possibly a huge conflict of interest and quite possibly breaching ASIC guidelines. Will leave the rest to the mouthpieces who now as others have highlighted more. Impossible to contact, took a complaints to consumer affairs to get a reply. Then contact was intermittent, only when they wanted to. Through my conversation with CA they told them a story with outright mistruths, told me another story and also communicated with my property manager a third different story. Don't take them at their word. They don't have any situational awareness or care factor to know whats going on in the units. Our block had an issue, my property manager was letting them know about it along with others I suspect. 6 months later the Council issued a notice to remedy. We bore the cost of their inaction or perhaps that was the plan all along. Overly expensive tradesman, Bay Building Group does their menial maintenance. Other bigger jobs are given to expensive tradesman, only 1 quote sourced for the issue above. Other sourced quotes by both owners & a property manager a third cheaper, BCSG didn't care just kept on about the Council & need to repair. Could have taken it further to VCAT but just don't have the time & money to travel to Melbourne to sort out. Am certain someone made some beer money from this smelly little deal.7 comments
These people have been busy, they have expanded into NSW & QLD. Get the word out there, they willfully breach the OC Act (2006) in Victoria so why would they care about NSW & QLD? I intend to inform t... Read more
he relevant consumer authorities in each state of my experiences and implore other burnt victims to do the same... Link below (You will have to cut and paste), if you have been bought out recently in Sydney or Brisbane get away from them before they bleed you dry...Body Corporate S.Body Corporate Strata Group
Hi Suk,
Thanks for the feedback. ... Read more
We have just become aware of this issue and are keen to address it with you directly. We invite you contact us via [email protected]. Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We look forward to hearing from you. Kind Regards, Body Corporate Strata GroupLOL why would I call you? I no longer have to deal with you. Is this like you actually care, you only cared when I had the DOJ breathing down your necks but you like me know Consumer Affairs are a pap... Read more
er tiger and as soon as the case was closed things returned to normal. I see [Names Removed] mentioned a few times, well well well they do get around with similar modus operendi. Your Kielor office was the problem, never responed e-mails or calls. Over the top fees, that exploded 600% under mis-management while the place just went deeper and deeper in a hole. Shady accounting, double to triple market value quotes for jobs which had a distinct stench of helping out friendly tradesman at the expense of owners. Multiple and repeated breaches of the OC Act. Also your mailing address return that coincidentally shares the return address of a subsidiary of an international company that practices Debt Collection with a reputation of using standover tactics and lawfare. Do I go on.... Please this is embarrassing, for you. Quit while you are behind.Similar opinion? Write a review on ieatwords.com.au!
Find out how Body Corporate Strata Group compares to other Strata & Property Management Services
Know better, choose better.
Have no clue what they are doing.
Our BC has been bought out by BCSG. They sent lovely letters initially telling us of the wonderful change and all seemed to be working out well. Our previous manager (who was from the original BC group has now LEFT to seek other opportunities) was great. Punctual, efficient, knew what was required and most of all just helpful.
But now another BCSG manager has been appointed to manage our flats and it has been shocking. They do not know what they are doing. Minor items are blown out of proportion and they constantly try and sting you with addit...Read more
2 comments
Body Corporate S.Body Corporate Strata Group
Thanks for the feedback.
We have just become aware of this issue and are keen to address it with you directly. ... Read more
We invite you contact us via [email protected] Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We look forward to hearing from you. Kind Regards, Body Corporate Strata GroupBody Corporate S.Body Corporate Strata Group
Hi,
Just following up, as we haven't received any correspondence from you since our last message. ... Read more
Has this issue been resolved to your satisfaction? It would be appreciated if you could please contact us via [email protected] to discuss the matter directly. Regards, Body Corporate Strata GroupSimilar opinion? Write a review on ieatwords.com.au!
Fail under all parts of the Owners Corporation Act 2006 - avoid
STAY AWAY. BCSG fail under many sections of the Owners Corporation Act 2006. They seek to misinform and misguide owners and owners corporation as to their rights and make mischief. We got stuck with them when they bought out another OC manager and sacked our manager. BCSG managers are lazy and inexperienced. They never visit your property. For one of our OC they lost years of our records, had debt collector letters against our OC, took disbursements without records of, changed service providers without consulting the committee. For the secon...Read more
d OC they are challenging our right under Section 119 (pursuant to no other Part or Section in the Act) as the elected committee to terminate them. Their emails make for interesting reading. They act against Section 122, more so seem to act in their own interests not the owners corporation (Section 122(1(c)). They use Section 94 to argue against you but fail to mention Section 94 (2). They site contract law, when they lost the contract, and estoppal (common law), to misguide, threaten you: when OC's, lot owners and managers are under the Owners Corporation Act 2006. They are bullies. They fail under Section 127, 146, seem not to want to recognise Part 5, act in their own interests Section 122 (1(c)). Do not give them an opportunity to ruin your OC.2 comments
Body Corporate S.Body Corporate Strata Group
Hi Justan,
Thanks for providing the feedback.... Read more
We have just become aware of this issue and are keen to address it with you directly. We invite you contact us via [email protected] Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We look forward to hearing from you. Kind Regards, Body Corporate Strata GroupBody Corporate S.Body Corporate Strata Group
Hi Justan, Just checking in, as we haven't received any correspondence from you since our last message.
Has this issue been resolved to your satisfaction?... Read more
It would be appreciated if you could please contact us via [email protected] to discuss the matter directly. Kind Regards, Body Corporate Strata GroupSimilar opinion? Write a review on ieatwords.com.au!
Warning do not use this company - bunch of dodgy time wasters
Been over 3 months for urgent maintenance, massive security issue that leaves property susceptible to break ins and vandalism, constantly told it will be fixed "next week" nothing ever happens. After reading these reviews I will be taking this to VCAT.
3 comments
Body Corporate S.Body Corporate Strata Group
Hi HJ,
Thanks for the feedback. ... Read more
We have just become aware of this issue and are keen to address it with you directly. We invite you contact us via [email protected]. Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We look forward to your reply. Kind Regards, Body Corporate Strata GroupThanks for responding ONLY 3 YEARS LATER!!!
Typical of the poor customer service and general "we couldn't care less" attitude that we have come to expect when dealing with this useless company.
Body Corporate S.Body Corporate Strata Group
Thanks for the response.
Body Corporate Strata Group is committed to providing the highest level of service, and it is in that spirit we responded to your comments and reached out to you via this forum. ... Read more
The decision to individually address feedback posted to public forums as part of our commitment to customer service is a recent one, and it is regrettable we did not respond in a more timely manner. If you wish to discuss and resolve the issues you have raised, the invitation to make direct contact via [email protected] remains open. Sincerely, Body Corporate Strata GroupSimilar opinion? Write a review on ieatwords.com.au!
Sunday RoseAnnMELBOURNE
- 22 reviews
- 1 like
Body Corporate Strata Group - Do not use them or have them manager your property!!!!
Body corporate strata group - do not use them or have them manager your property!!!!
My block of 3 town house are managed by bcsg since 2009 in melbourne south east. Since 2009 we have had 7.... Yes, seven managers and non of them have done the job! My money is taken out every quarter and no property maintenance and repairs have been carried out. The other two owners are investors making use of the (tax system) negative gearing, and the two investors are not looking after the property, just calming tax benefits. The bcsg is basically helping...Read more
them self to the pot of money, as it is easy cash to take. The two investors and bcsg are in a racket rorting the system. For the past 5 years i have been following up bcsg and the two owners. This is a financial fraud and bcsg must be reported and held accountable for this unjust and misleading business services. Here is an 100% correct and true summary of the managing bcsg managers who have looked after my property. They are all ripping off the clients, system and even the owners at bcsg are all apart of the operation! 1. Ca oc manager under strataway company from september 2009 – october 2010 2. Ih oc manager on behalf of shanga pty ltd t/as strataway from 7 october 2009 - march 2010 3. Rs oc manager on behalf of shanga pty ltd t/as strataway from 22 march 2010 – march 2012 (was ih pa) 4. Jk oc manager owners corporation strata group from march 2012 – july 20135 comments
Body Corporate S.Body Corporate Strata Group
Hi Ann,
Thanks for the feedback. ... Read more
We have just become aware of this issue and keen to address it with you directly. We invite you to contact us via [email protected] Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We look forward to hearing from you. Kind Regards, Body Corporate Strata GroupBody Corporate Strata Group must be taken to court. Please send me your name so I can call you as you guys must be held accountable.
Why do you want for so many people to report you all...... Ask [N... Read more
Body Corporate S.Body Corporate Strata Group
Thanks for the reply Ann.
If you have indeed experienced anything other than the highest level of service from our company, as is our aim, we sincerely apologise.... Read more
We will send you the contact details via private message now. We look forward to your call. Sincerely, Body Corporate Strata GroupSimilar opinion? Write a review on ieatwords.com.au!
aweful
Can't contact them. They won't respond to emails or calls. They put fees up without our approval (or any of the owners on our block) with no explanation. They book body Corp meetings when the owners cannot attend. Terrible service. Avoid this lot at all costs. We can't wait to change
2 comments
Body Corporate S.Body Corporate Strata Group
Hi Sarah,
Thanks for your feedback on Body Corporate Strata Group.... Read more
We have just become aware of this issue and would like to discuss it with you directly. Please contact us via email at [email protected] Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We hope to hear from you soon. Kind Regards, Body Corporate Strata GroupBody Corporate S.Body Corporate Strata Group
Hi Sarah,
Just checking in, as we haven't received any correspondence from you since our last message. ... Read more
Has this issue been resolved to your satisfaction? It would be appreciated if you could please contact us via the feedback email to discuss the matter directly. Regards, Body Corporate Strata GroupSimilar opinion? Write a review on ieatwords.com.au!
Poor to no service - do not use
The lack of communication from this group is what they succeed at.
If you expect service from a well-managed, customer friendly team, this is not the company for you.
Their lack of detail, poor customer service and slow actions have provided many frustrations within my building and led to roll on effect like burglaries which definitely could be avoided.
Take this as a warning. Once they have you locked in, you will not hear from them... until when bills are due of course.
No communication, little detail provided on bills over and above yearly rates and very slow on simple building maintenance chores. They are in over their heads.
2 comments
Body Corporate S.Body Corporate Strata Group
Thanks for providing feedback.
We have just become aware of this issue and are keen to address it with you directly. ... Read more
We invite you to contact us via [email protected] Our reputation for quality service is very important to us, and we commit to resolving your concerns to the best of our ability. We look forward to hearing from you. Kind Regards, Body Corporate Strata GroupBody Corporate S.Body Corporate Strata Group
Just checking in, as we haven't received any correspondence from you since our last message.
Has this issue been resolved to your satisfaction? ... Read more
It would be appreciated if you could please contact us via the feedback email to discuss the matter directly. Kind Regards, Body Corporate Strata GroupSimilar opinion? Write a review on ieatwords.com.au!
Find out how Body Corporate Strata Group compares to other Strata & Property Management Services
Know better, choose better.
Questions & Answers
Dalmatasked
Is Strata OCM a related company to Strata Body Group?
2 answers
Im not sure to be honest. Just after the change of the body Corp I sold my unit.
Take a look at the contact address for Strata OCM (123 Church St, Hawthorn) then look at the address of Body Corporate Strata Group's Hawthorn office and you will see it's the same.
If you want to find out about the companies that fit under the Body Corporate Strata Group (Myecho Investments) just go to the government's website "abn lookup" and enter BCSG's ABN. You can find ABN on the company website.
sick of itasked
im in a body corporate with 5 units can a unit add an extension without permission of the body corp?
4 answers
Hi, I am an owners corporation manager (not associated with BCSG) and can answer your query. Any alteration to the external appearance of the property will need formal written permission from the owners corporation. You will need to submit structural drawings as well as details of tradespeople, their relevant licences and insurances before works can be commenced. Hope that helps.
what action can be taken if some one has already proceeded with building with out permission from all in the body corp.
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Body Corporate S.Body Corporate Strata Group
Hi An-Maree,
Thanks for the feedback. ... Read more
We have just become aware of this issue and would like to discuss it with you directly. We would appreciate if you could please contact us via [email protected]. We pride ourselves on delivering quality service and commit to resolving your concerns to the best of our ability. We look forward to hearing from you. King Regards, Body Corporate Strata Group