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Braemar Ecostar TQ420
Heaters Buying Guide
Our buying guide will explain which type of heater would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
GuoGreater Melbourne (Inner), VIC
- 9 reviews
- Ecostar TQ420
- Verified purchase
OK product for now
I had this installed last year very disappointed at the beginning, it made great noise I called up for a service, quoted from the onsite technician "it was design issue" (he forced to move the fan parts a little up). Days later, the unit totally stopped working, gratefully they sent technician on that week the technician promised the issue been fixed and it'd be all good. The heater took much longer of time to warm up the rooms even after 2 or 3 hours, though setting the room temperature to 22 degrees the heater often stopped running at 16 degr...Read more
ees, I was so regretting that I've purchased this unit. Weeks later the heater stopped working again, had to call the service hotline expressed my frustration as that's the 3rd time of repair within one month. The onsite technician nearly replaced all of the parts of the heater. I haven't had any other major issue after that.Purchased in April 2021 for A$4,100.00.
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antkeyGreater Melbourne (Metropolitan), VIC
- 7 reviews
- 1 like
- Ecostar TQ420
- Verified purchase
repaired 2 times within 3 weeks after installation
A brand new Braemar TQ420N installed on 18 April 2022, it stopped working the next morning (19 April 2022), had to call Seeley to repair.
On 7 May 2022, the heater stopped working again (less than 3 weeks after installation).
Please see other reviews here and think twice.
Purchased in April 2021 for A$4,100.00.
1 comment
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4.3(17)RonnieVic, 3984
- 5 reviews
- 2 likes
Honestly, I'm not happy
This unit is expensive to run and noisy. I am generally not impressed. It is inefficient, only heats the rooms closest to the roof unit, rattles and complains every single time it starts up. As soon as I can I will be replacing it with a Brivis system. Not Happy.
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Find out how Braemar Ecostar TQ420 compares to other Gas Heaters
Know better, choose better.
julieGreater Melbourne (Inner), VIC
- 4 reviews
Faulty software replaced.
Finallly after so many error messages due to faulty software, a technician was sent out to install new panel. Ask questions about the software if purchasing this unit. As under warranty it could be fixed and It is now working well. What a difference from a previously unreliable unit with connectivity problems to one that works efficiently providing a warm home almost immediately.
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Questions & Answers
Davidasked
The date on our Seeley Magictouch controller keeps reverting to the year 2000 (should be 2020) and the heat goes off on a weekend because it is using weekday settings. Resetting the date doesn’t seem to “stick”. We changed the batteries but the problem still occurs.
2 answers
Hi, we have had our Seeley MagicTouch unit installed last week and are encountering the same problem. Did you manage to find a solution?
Not a solution, but a work around. We changed the year to 2009. It so happens that the dates and the days of the week are the same. It clearly is a software bug. We also tried changing the year to 2026 and it reverted to 2006.
Robyn G.asked
what is best fan speed to run this heater for a 4 bedroom average house with 10 outlets
I had been advised to run the fan at speed 10
not confident that this is good advice
1 answer
I was told 10 because puts pressure on the fan and can cause problems. Minimum I was advised was 8. Hope this helps
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5.0(5)Other Gas Heaters
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5.0(1)
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Seeley I.Braemar
Hello antkey. Thank you for your review but disappointed to hear about your experience as we pride ourselves on the quality of the products we manufacture. If there is anything that we can do to help ... Read more
or assist with the product please contact us by email at [email protected], quoting the serial number, the address at which it is installed and the installers details if you have them. ~ Craig