??!

Reviews

4.5

617 reviews
5
(479)
4
(59)
3
(24)
2
(20)
1
(35)
  • Build Quality
    4.3 (51)
  • Value for Money
    4.0 (52)
  • Ease of Use
    4.6 (51)
  • Cleaning & Maintenance
    4.5 (50)
  • Noise Level
    3.5 (14)
  • Product is used
    • Daily (49)
    • Several times a week (4)
  • Consistency
    4.5 (44)
  • Milk Frothing
    4.4 (45)
Previous
Next

Reviewer Photos & Videos

Richi

RichiSydney, NSW

  • 5 reviews
  • 2 likes

Cafe quality coffee at home

published

Coffee quality was an absolute delight, Lavazza ORO and Pablo and Rustys coffee beans worked amazingly through the grind process to give a light fluffy cream'e, a great coffee machine for any home.



Jarrad

JarradPerth, WA

Breville Oracle

published

We purchased the Breville Oracle from good guys a week ago, absolutely love this machine! We had the Breville Barista previous and loved that machine but decided to treat ourselves with the Oracle. Being a coffee lover this machine does not disappoint. Don’t think we will be buying coffee from a cafe in a hurry. Definitely 100% recommend booking in for the white glove service that is free and provided at purchase of this awesome machine. Emily from Breville was fantastic,could not be happier with her knowledge and the personal service of her coming to our house and showing the features and run down of the machine. Would definitely recommend this machine to family and friends.

Out west

Out westSouthwest, VIC

  • 4 reviews
  • 1 like

Get what you pay for

published

Our Breville Oracle is the beating heart of our kitchen! Great machine great coffee
(if you buy fresh roasted beans)
Only criticism is the service costs! Brace yourself come service time! $$$$$
And don’t assume at service time they will replace all the O rings! Yes we paid for a service and had an O ring let go with in 6 months of service and were told they don’t replace anything unless it’s broken!??
Our leaking O ring caused our power safety switch to trip out daily until we fixed the machine?
Breville could do a lot better with the after sale side of business!



Manual / Semi-Automatic Coffee Machines

Find out how Breville The Oracle BES980 compares to other Manual / Semi-Automatic Coffee Machines

Know better, choose better.

Compare all

Great coffee machine

published

I did a lot of research on a number of brands and machines before settling on this one and I couldn't be happier. It certainly is cafe quality, if not better. I've been told I'm pretty fussy about my coffee, but this machine consistently produces a great brew with the touch of a few buttons. If you live in Perth like me, make sure you book in the White Glove demo by Emily, she is very professional, friendly and has good tips on getting the most out of the machine to produce the coffee you and your friends like, as well as cleaning and maintenance.

Julia

JuliaSouthwest, VIC

  • 4 reviews
  • 1 like

The best coffee machine on the market.

published

The quality of the coffee brewed can be adjusted to one’s palette with the variable grind control and brewing time.
Consistency in the quality of coffee being brewed can be controlled daily pending on the age of the beans.
The adjustable temperature control is terrific.

Leslie D

Leslie D

  • 2 reviews

Good Coffee Maker

published

Now I can't say that I am an expert with coffee machines and I fine my self regularly looking at the manual but this is a great coffee machine. It is consistently good and the build quality of it is great. Only issue I face is cleaning it.

Bobanddi

BobanddiWide Bay-Burnett, QLD

  • 3 reviews
  • 1 like

Got 12 months, now broken down

published

The machine produces beautiful coffee, the machine is very consistent, with the veraible temperature
you can have whatever temperature you like. The problem we have had when grinding in to the portafilter, it kept grinding filling the coffee shute above the tamper, and not shutting off.
We contacted Harvey/Norman and Breville arranged to pick up the machine. They replaced the Tamper Gearbox & Assembly + new Tamper Fan. All Steam Boiler pipes & probe seals. Took 3 weeks to get back, All working perfectly, Thanks Breville.

j.tidyman

j.tidyman

  • 3 reviews
  • 2 likes

Great, but disappointed as its aging

published

Was overjoyed with the Oracle when it was new. Then over time ( even with thorough and regular cleaning/care) have had to replace frother unit/ thermo which is complete unit and expensive job. Now leaking from around group head.

Peter L

Peter LGreater Melbourne (Inner), VIC

  • 3 reviews
  • 2 likes

Excellent UNTIL, its not all good :

published
1 comment
Peter L
Peter L
Manual / Semi-Automatic Coffee Machines

Find out how Breville The Oracle BES980 compares to other Manual / Semi-Automatic Coffee Machines

Know better, choose better.

Compare all
Sum. B

Sum. BGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Amazing experience so far!

published

We are very satisfied with the recent purchase of "The Oracle Touch". It's been an amazing experience so far.
Extremely happy with the service provided by Breville's customer care service. An extremely knowledgeable professional "Tanya" walked into our home and shared her wealth of knowledge and experience regarding Coffee beans, Brewing and the machine itself. We were glad to book in this appointment which was so useful.
Thank you, Tanya, for your excellent presentation regarding the machine in such a clear and simple language.

- Summit & Prativa

Craig

CraigPerth, WA

  • 5 reviews

Love this coffee machine

published

So easy to use, so easy to clean ! And makes a great cupa every time ! We’ve used all sorts of coffee beans in it and always makes great coffee ! Very happy

margaret n

margaret nGreater Melbourne (Outer), VIC

  • 2 reviews

Breville Oracle

published

This machine is so easy to clean and operate,makes great coffee from lattes to short blacks,digital display makes it easy to follow when cleaning or making coffee, has manual or automatic milk frothing.

AnthLC

AnthLCSouth-Eastern Region, NSW

  • 3 reviews
  • 1 like

Great coffee every time and don’t need to be a barista

published
Date PurchasedAug 2018
Donna NZ

Donna NZ

  • 2 reviews
  • 1 like

Love this coffee machine!

published

I love this coffee machine! I've gone from buying 2 takeaway coffees a day to making them at home. It's so quick and easy, but most importantly the coffee is just as good as a cafe one - better if you invest in really good quality freshly roasted beans (not supermarket beans!) I cant fault this coffee machine, it heats up really quickly, and has all the bells and whistles you could ever need. It looks great (I've got the black sesame model) and it's quick and painless making a coffee for a few people since you can steam milk and extract coffee simultaneously. The built in coffee grinder and tamper save time, and it's just so easy! Highly recommend this coffee machine.

Peter

PeterSouth East Queensland, QLD

Poor build quality - Two major repairs in 4 years when only brewing 3 extractions a day.

published
Manual / Semi-Automatic Coffee Machines

Find out how Breville The Oracle BES980 compares to other Manual / Semi-Automatic Coffee Machines

Know better, choose better.

Compare all
Nat Y

Nat YSydney, NSW

  • 4 reviews

Coffee Addict

published

This is an amazing full service machine. Barista quality coffee at home. So easy to use and clean. I live the look and functionality and recommended to any coffee snob like me to buy one over any other machine.

Lucas

LucasGreenacre

  • 2 reviews
  • 1 like

Fantastic product that delivers on promises

published

I have been using this machine for over two years now and it hasn't missed a beat. Makes better than cafe quality coffee in minutes. it is very easy to clean up after use and maintain. Excellent support offered by Breville including a free in-home setup service. You can make all the the different style so coffe you could ever want and don't need barista training to get you there!

Date PurchasedSep 2016
spersephone

spersephoneGreater Melbourne (Metropolitan), VIC

  • 34 reviews
  • 1 like

Extremely good home coffee machine

published

We bought this from Harvey Norman in March 2017, so we've now had it for almost two years. It has never faltered. We took the opportunity of the White Glove Service and are glad that we did, it gave us more information about how to get the best out of our machine.

The machine tells you when it needs cleaning, and it is good to use this time as a chance to clean out the grinder and frother too. If your milk wand is not cleaned each time, it will cake up and not perform as expected. Keep the machine working at its best by cleaning it regularly.

We are very happy with this machine and don't feel as though the next level of touch screen is needed. It works consistently well.

Date PurchasedMar 2017
Kyle

KylePerth WA

Great Machine, Great Coffee

published

I've owned this machine for over a month and I have no complaints. It delivers multiple cafe quality coffees everyday with little effort, and cleaning is straight forward. I highly recommend to anybody with one of these machines uses the complimentary white glove service Breville offers, Emily in WA showed us how to get the most out of the machine and she made the best coffee I've tasted from the Oracle so far. I highly recommend this machine to anybody looking for great coffee in the home.

Date PurchasedDec 2018

Finally a coffee machine that does the job perfectly!

published

My husband and I purchased this machine from Harvey Norman. We have been enjoying our coffee everyday, perfect temperature and a good caramel cream from a great auto tamper. We had the lovely Emily from White Glove service in WA come to our home and demonstrate great tips for both coffee making and up keep of cleanliness to ensure we get that perfect coffee everytime. I reccomend anyone who purchases this machine to book for the White Glove service. It's both complimentary and beneficial.

Date PurchasedDec 2018
Page 3 of 31
See all Breville The Oracle BES980 reviews

Questions & Answers

Denilson P.

Denilson P.asked

The Oracle BES980

Water is not being pumped out (steam wand works properly).
What could be the issue?

2 answers
Andrew4987
Andrew4987

There are a few pumps inside, one for filling the steam, one for the main grouphead etc.

Sounds like you have had a pump fail. Is it making any sound at all?

If under warranty, log a repair job.

Denilson P.
Denilson P.

It was making a sound, but water wasn't coming out. I opened and checked the solenoid, couldn't find the issue. Assembled it again and ir worked. Let's see how long it lasts.

Thanks.!

Nicole M.

Nicole M.asked

The Oracle BES980

Hi we de-scaled our Oracle BES990 yesterday and it worked perfectly after that. This morning the machine will turn on but the temp gets to 93 and won't go any further. The milk light is green but when you press it, it won't work either. I've turned the machine on and off twice, and i have open the steam valves and closed them to make sure they are closed properly. Can you please help?

1 answer
Nicole M.
Nicole M.

Sorry i meant to say the machine is set to get to 93 degrees but won't. Thanks.

NoaB

NoaBasked

The Oracle BES980

Hi! Thank for helping!
After cleaning and re-putting the o rings on the steam wand, machine shows error. Even when reset (1shot adding power button) is shows reset and followed by error. I really don’t want to send it in... what can I do?

No answers

Get an answer from our members and Breville representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.