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Reviews

4.2

32 reviews
5
(19)
4
(5)
3
(5)
2
(0)
1
(3)
  • Build Quality
    4.4 (28)
  • Value for Money
    4.2 (29)
  • Ease of Use
    4.7 (29)
  • Cleaning & Maintenance
    4.5 (29)
  • Noise Level
    3.2 (9)
  • Product is used
    • Daily (28)
    • Several times a week (2)
  • Consistency
    4.5 (26)
  • Milk Frothing
    4.3 (27)
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Reviewer Photos & Videos

DarrenB

DarrenBSydney Surrounds, NSW

Look forward to coffee every morning

published

Very happy with this coffee machine. It's so easy to use and makes wonderful cappuccinos. It's very helpful to be able to adjust the temperature and the frothiness of the milk. Our friends and family members can't get enough when they visit. Highly recommend!



Purchased in May 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Saba01

Saba01South East Queensland, QLD

  • 4 reviews

coffee addict

published

my Breville oracle is amazing the quality of machine is second to none, it performs exactly the same time after time, the cappuccinos,mocha,hot chocolates I pump out are incredible.
the coffee is always brewed at the perfect temperature, I would recommend this machine to everyone

Purchased in July 2021 at Harvey Norman Retail Stores - Electronics for $2,995.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Deb.b

Deb.bIpswich

  • 6 reviews

Great coffee machine

published

Love love love this machine
Coffee is perfect every time.
Really easy to use
Only had one issue with it and that is the milk no longer froths like it used to. So can only make flat whites no cappuccino or lattes. Consent affect taste just appearance.
Have tried cleaning all the milk frother part but hasn’t made any difference

Purchased in June 2021 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Manual / Semi-Automatic Coffee Machines

Find out how Breville The Oracle BES980BSS (Brushed Stainless Steel) compares to other Manual / Semi-Automatic Coffee Machines

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Richi

RichiSydney, NSW

  • 5 reviews
  • 2 likes

Cafe quality coffee at home

published

Coffee quality was an absolute delight, Lavazza ORO and Pablo and Rustys coffee beans worked amazingly through the grind process to give a light fluffy cream'e, a great coffee machine for any home.

Purchased in January 2021 for $600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Jarrad

JarradPerth, WA

Breville Oracle

published

We purchased the Breville Oracle from good guys a week ago, absolutely love this machine! We had the Breville Barista previous and loved that machine but decided to treat ourselves with the Oracle. Being a coffee lover this machine does not disappoint. Don’t think we will be buying coffee from a cafe in a hurry. Definitely 100% recommend booking in for the white glove service that is free and provided at purchase of this awesome machine. Emily from Breville was fantastic,could not be happier with her knowledge and the personal service of her coming to our house and showing the features and run down of the machine. Would definitely recommend this machine to family and friends.

Purchased in April 2021 at The Good Guys for $2,099.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Great coffee machine

published

I did a lot of research on a number of brands and machines before settling on this one and I couldn't be happier. It certainly is cafe quality, if not better. I've been told I'm pretty fussy about my coffee, but this machine consistently produces a great brew with the touch of a few buttons. If you live in Perth like me, make sure you book in the White Glove demo by Emily, she is very professional, friendly and has good tips on getting the most out of the machine to produce the coffee you and your friends like, as well as cleaning and maintenance.

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Julia

JuliaSouthwest, VIC

  • 4 reviews
  • 1 like

The best coffee machine on the market.

published

The quality of the coffee brewed can be adjusted to one’s palette with the variable grind control and brewing time.
Consistency in the quality of coffee being brewed can be controlled daily pending on the age of the beans.
The adjustable temperature control is terrific.

Purchased in January 2021 at Harvey Norman Retail Stores - Appliances for $2,880.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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The reviewer stated that an incentive was offered for this review

Leslie D

Leslie D

  • 2 reviews

Good Coffee Maker

published

Now I can't say that I am an expert with coffee machines and I fine my self regularly looking at the manual but this is a great coffee machine. It is consistently good and the build quality of it is great. Only issue I face is cleaning it.

Purchased in November 2021.

Bobanddi

BobanddiWide Bay-Burnett, QLD

  • 3 reviews
  • 1 like

Got 12 months, now broken down

published

The machine produces beautiful coffee, the machine is very consistent, with the veraible temperature
you can have whatever temperature you like. The problem we have had when grinding in to the portafilter, it kept grinding filling the coffee shute above the tamper, and not shutting off.
We contacted Harvey/Norman and Breville arranged to pick up the machine. They replaced the Tamper Gearbox & Assembly + new Tamper Fan. All Steam Boiler pipes & probe seals. Took 3 weeks to get back, All working perfectly, Thanks Breville.

Purchased in December 2021 for $2,599.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Milk Frothing
See all answers
Manual / Semi-Automatic Coffee Machines

Find out how Breville The Oracle BES980BSS (Brushed Stainless Steel) compares to other Manual / Semi-Automatic Coffee Machines

Know better, choose better.

Compare all
j.tidyman

j.tidyman

  • 3 reviews
  • 2 likes

Great, but disappointed as its aging

published

Was overjoyed with the Oracle when it was new. Then over time ( even with thorough and regular cleaning/care) have had to replace frother unit/ thermo which is complete unit and expensive job. Now leaking from around group head.

Purchased in January 2021 at Harvey Norman for $2,500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Peter L

Peter LGreater Melbourne (Inner), VIC

  • 3 reviews
  • 2 likes

Excellent UNTIL, its not all good :

published

Purchased in May 2021 at Harvey Norman for $2,300.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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1 comment
Peter L
Peter L
Sum. B

Sum. BGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Amazing experience so far!

published

We are very satisfied with the recent purchase of "The Oracle Touch". It's been an amazing experience so far.
Extremely happy with the service provided by Breville's customer care service. An extremely knowledgeable professional "Tanya" walked into our home and shared her wealth of knowledge and experience regarding Coffee beans, Brewing and the machine itself. We were glad to book in this appointment which was so useful.
Thank you, Tanya, for your excellent presentation regarding the machine in such a clear and simple language.

- Summit & Prativa

Purchased in January 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Page 2 of 2
See all Breville The Oracle BES980 reviews

Questions & Answers

David W.

David W.asked

BES980BSS (Brushed Stainless Steel)

Grinder not working on my 10 month old oracle. The process starts when I turn the portafilter but then it stops without the grinder ever going into motion. I’ve completely disassembled the grinder (as much as I’m allowed to without actually getting under the hood of the car). Sometimes (like 1 out of 100) it will work for no apparent reason, but then immediately fails again. Any ideas??

2 answers
Andrew4987
Andrew4987

If you have cleaned it all out etc, and still no go. Its a warranty claim, they have a 2 yr warranty.

David W.
David W.

Thanks for the reply. It’s on its way to service...

Lorraine W.

Lorraine W.asked

BES980BSS (Brushed Stainless Steel)

Coffee bean light staying on red

No answers
Sonya

Sonyaasked

BES980BSS (Brushed Stainless Steel)

What issues should I be looking for - I have an opportunity to purchase a second hand Oracle for $650. Current owner says it needs a new filter and is a regrettable sale. Just wondering what other issues this machine tends to commonly have?

1 answer
Dawn B.
Dawn B.

Hi I have only had my Oracle Touch machine for a few weeks and found no issue to date., but yes buy new filter was advised to do this as required.

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