From April 5th, 2022 until May 15th, 2022, Britex is encouraging reviewers that have used their Grout and Tile Cleaning machine to leave a review to receive a free bottle of Britex Spot n Stain remover (valued at $9.90). This is open to reviewers regardless of if their experience was positive or negative. It is possible that the reviews below are written by reviewers that may have received this incentive.
Read also:
nature's goodness dog food review the little guy coffee myer miele 09983500 complete powerline family all-rounder vacuum cleaner target 11 fin oil heater bendigo bank money transfer times sas hair straightener vs ghdBritex (page 2 of 5)
Reviewer Photos & Videos
LC Sydney AustraliaSydney
- 7 reviews
- Verified customer
Carpet cleaner Machine - Would not hire again
Hired machine and purchased required chemicals. I have used similar machines before but not Britex.
I thought using the machine and the end cleaning result were terrible.
Pile picked up only owing to sheer effort involved. Any mark needed to be hand removed (and it was only dirt, not sticky or oily marks).
An enormous effort for very little result.
Recommend hiring a better machine from a cleaning company/warehouse. Ive done this multiple times with brilliant results but today thought Id save an extra 15 mins driving and hire the Britex from local supermarket = big mistake.
4 comments
I have been advised off this and responded via private msg, so Im not sure why you are telling me the same information? We went the troubleshooting, I gave you the machine number and details, and I re... Read more
quested a refund. No effective response recurved since, just a repeat of info??Britex C.Britex
Hi LC,
Thanks for replying to the direct messages. As mentioned in them, we need you to direct message us a phone number to reach you on, or need you to call our Helpline to progress this further for you.
Similar opinion? Write a review on ieatwords.com.au!
AlexCapalaba
- 7 reviews
- 8 likes
More than meets requirements
Hired from Coles Capalaba Park, very helpful. Machine cleaned 4 x 4 in 30 mins, not bad for a first time. Dried in about 3 hrs. Change chemicals onto lounge, again excellent results although very tiring. Big lounge with a few marks, not the machine issue. Refilled and it wouldnt pump . Called the Helpline and resolved in 3 mins. Thank you Brexit and thank you Coles
1 comment
Britex C.Britex
Hi Alex,
Thank you for the 5 star review. We are glad to hear of your positive cleaning experience with Britex.
Similar opinion? Write a review on ieatwords.com.au!
NathanSydney, NSW
- 2 reviews
The best carpet clearner and products
Great carpet clearner go hire it works great see my mate use it at his place now im gunna hire it and get the product all at my place thnk u
1 comment
Britex C.Britex
Thanks for the review Nathan!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Britex compares to other House Cleaning Services
Know better, choose better.
Daniel TSouth East Queensland, QLD
This is awesome!!!
The service and machine was perfect look forward to next time. Definitely recommend it. The ease of hiring the machine made everything run smooth. Anyone can use it. Just follow the instructions.
1 comment
Britex C.Britex
Thanks for the 5 star review Daniel. We are glad your experience was positive!
Similar opinion? Write a review on ieatwords.com.au!
KazMurray Mallee, SA
Britex
I hired a britex hundreds of times. I have asthmatic children so need to keep my carpets clean. Then one day my hubby joking said you have hired these machines enough times to have bought one. So thats what we did we bought our own and it is the best thing we ever did love it love it love it.
1 comment
Britex C.Britex
Hi Kaz,
Glad to hear that you love using the Britex machine!
Similar opinion? Write a review on ieatwords.com.au!
kuldeep s.South East Queensland, QLD
Great carpet cleaner i hired many times very reasonable price
Great service and got new carpet again as well as staff is also very friendly in Oxley brisbane bunnings I recommend to eveyone hire from here and make clean your property
1 comment
Britex C.Britex
Hi Kuleep,
Thank you for your review! So glad your carpet looks new again and that you had a great experience hiring from Bunnings.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JMPGreater Melbourne (Inner), VIC
Great machine! Pity about Bunnings’ poor service.
I’ve been using Britex machines for years and have always been happy with results. I seem to have more success with getting our marks than the professional cleaners. I suspect because I know where every mark is. Ideally you need two people - one to operate the machines while the other backs up with vacuuming, stain removal and moving furniture. Provided you have the energy, it’s the only way to go. The return process was a pain though. No one in Bunnings seemed to know what they were doing. Sent to four different places / people and took over 20 mins. It used to be simple when Woolworths were the agents!
1 comment
Britex C.Britex
Hi JMP,
Thanks for your review and sharing your positive experience with us. We've passed on your feedback regarding the returns process.
Similar opinion? Write a review on ieatwords.com.au!
this is a great carpet cleaner.
Hi I see there was a review from a customer from Bunnings that the wand did not suck up the water the problem is in side the wand it is clog full off hair and muck this needs to be cleaned out with garden hose then pull hair and muck out off wand end have had this problem every time I hire the machine. told Bunnings but did not care what I had to say. I now own my own britex machine and very happy with results the wand needs too be flushed out after every use this machine is very good just keep it clear so it can work.
1 comment
Britex C.Britex
Hi Bill, thanks for your feedback and excellent tip. We have a nationwide team of maintenance technicians that service and clean our hire machines. In those cases where there is an issue, we always en... Read more
courage customers to call 1800 804 973, 7 days a week at the time of cleaning, In most cases, we are able to troubleshoot and resolve most issues over the phone. We are glad to hear you are happy with your Britex machine!Similar opinion? Write a review on ieatwords.com.au!
This is fantastic I can’t live with out it.
All I can say is thank you Britex. my carpets are like new again and smell awesome so clean. I have two kids a 3yo. & a 2yo. Plus Two Maltese shih Suze. So I’ll be definitely hiring you again. Highly recommend.
1 comment
Britex C.Britex
So glad to hear Debra! We love that just cleaned feeling.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Britex compares to other House Cleaning Services
Know better, choose better.
- Verified customer
Absolutely Useless
I hired one of these from my local Bunnings. Worst idea!!! Total waste of money!!! I ended up with soapy water all over my floors and wand didn't suck up any of it so had to use old towels and clean it all up by hand. If this product is meant to make cleaning easier it has totally failed. When I complained to britex customer service i was told i wasn't holding the wand correctly. I tried numerous different grips and angles but these did not help - this wand did not vacuum up ANY water. Either you need some sort of special qualification and training to be able to operate this product correctly or it is really badly designed and doesn't do what it claims. This product does not make cleaning any easier. Don't waste your money or time!!
1 comment
Britex C.Britex
Hi Kate,
We are sorry to hear that this was your experience. Please contact us on 1800 804 973 to discuss further.
Similar opinion? Write a review on ieatwords.com.au!
AnneGreater Melbourne (Metropolitan), VIC
Good morning freshness bye bye dirtiness!!!
My House looks so clean & fresh after using Britex vacuum cleaner & the Britex carpet cleaner. Britex vacuum cleaner did the hard work, sucked the dirt, removed the stain and leave me in a clean home.
Similar opinion? Write a review on ieatwords.com.au!
Perfect Machine for doing carpets & upholstery work
I have used the Britex Carpet cleaner many times in the past.. and have been ecstatic with the final result.. And the rental company I deal with are pleased aswell.. Highly Reccomend the product.. and would like to be able to buy one for myself one day.. Very Pleased Indeed
Similar opinion? Write a review on ieatwords.com.au!
JennyDunlop 2615, ACT
- 2 reviews
Tile cleaner was terrible and has left my floors in a mess
I hired the machine from Bunnings and bought the Britex Tile cleaning fluid. The machine left so much water on my floor that I slipped over on my floor. My floor has a terrible film all over it now. I will need to mop it for days to get rid of this. Like other comments I was exhausted trying to use this machine. Waste of money.
1 comment
Britex C.Britex
We are sorry to hear this was your experience. We’d like to speak with you to learn more if you can please call us on 1800 804 973 (Monday to Friday) or message us your phone number and we'll contact you.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
TamaraHAU
- 3 reviews
- 5 likes
Britex carpet and tile cleaner
Carpet came up beautifully after sometime of neglect, and i am very happy with the result. The grout and tile component though is a complete waste of time and money. It is big, cumbersome and gives very unsatisfactory results, cleaning by hand is less timr consuming with better results. As a consequence I will recommend the carpet cleaner but not the tile and grout cleaner as this in my opinion needs serious refinement to make it work effectively.
Similar opinion? Write a review on ieatwords.com.au!
Emma J.South East Queensland, QLD
Carpet cleaner is amazing, tile and grout cleaner is not.
We hired the machine from Bunnings to clean our new house and bond clean our old one, we got the carpet cleaner + the tile and grout cleaner. The carpet cleaner is just fantastic, easy to use, simple instructions and gets the job done quickly, not to mention the carpet cleaning solution smells so amazing and really freshens up the whole house.
The tile and grout cleaner on the other hand has got to be the most useless thing I’ve ever used. I would rather get on my hands and knees and scrub the grout over ever trying to use this again.
First ...Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Britex compares to other House Cleaning Services
Know better, choose better.
Chloe N.Darling Downs, QLD
- 2 reviews
Beautiful job
This carpet cleaner works great and is not expensive easy purchase from bunnings I have 2 kids and cleaned up the food stains really nicely highly recommend your products even if you think you need new carpet
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
pmacSydney, NSW
- 3 reviews
This product truly works!
I was thinking of replacing my soiled carpet, but can not afford at the moment. I used this product, after watching YouTube, reading instruction on bottle and machine. (I wanted to be sure I knew what I was doing I didn’t want to break it or somehow cause it to malfunction) Anyway I have stubborn stains, and the BRITEX has made a difference, and I ended up doing all my rooms. I don’t understand why or how people end up with a soggy carpet. I did mine last night and it was dry today. They must push the wand very very slowly for it to be sodd...Read more
en. But I would rest the wand over heavily stained areas giving it a relatively good soak, and when I vacuumed it seemed to extract all the water. I think the more you use it the better you understand how to get better results. This is a great piece of kit, it does what is expected! I really don’t understand how it doesn’t work for some! I will rent and use again if required.1 comment
Britex C.Britex
Sounds like your cleaning technique is spot on - thank you pmac!
Similar opinion? Write a review on ieatwords.com.au!
Becki MFar North Queensland, QLD
- 4 reviews
It works but not as expected
I had hired a BRITEX for the first time, recommended from a mate.
I had used it on my rug and it didn’t come up as clean as I expected, so I went over it 2x more and itcame up cleaner but not as clean as I expected.
The white spots on my rug are still a grey looking colour.
I was hoping they would be white again, never mind
1 comment
Britex C.Britex
Dear Becki,
The success of the cleaning can vary depending on the fibre, age and condition of the rug. Sometimes pre-treatment of the stains with Britex Spot n Stain remover is necessary. We do encour... Read more
Similar opinion? Write a review on ieatwords.com.au!
SarahBarbaCentral Queensland, QLD
Omg seriously had my doubts but soooo good!
Ok I read all these review prior to hiring from bunnings for 24 hours, but needed to clean my couch so I was hesitant but got it for $38... wow wow wow sooo good! So easy, it was loud so I put some ear plugs in, but great! Would definitely get it again! It cleaned my couch back to brand new!
1 comment
Britex C.Britex
Hi Sarah,
Your couch looks amazing! Thank you for sharing.
Similar opinion? Write a review on ieatwords.com.au!
Lindy LooSouth East Queensland, QLD
- 6 reviews
Save yourself the angst
UPDATE 21.05.19 I must say that after the grout dried, I think it was cleaner than before I used the britex machine. However, I still wouldn't recommend the machine because it is too hard to use.
I hired the Britex Tile and Grout Cleaning machine for two days from Bunnings, with the intention of cleaning the large areas of ceramic-tiled floors in my home. I used it for about two hours, doing approximately 18 square metres, before I collapsed in a heap with every muscle aching (slight exaggeration, but I was exhausted!) I didn’t attempt any...Read more
more cleaning, and returned the machine to Bunnings the next day. To explain: My floor tiles are textured, and any type of mop I have tried only skims over the top of the tiles, and doesn’t get down into the dips to properly clean. I had hoped the Britex machine would do this, but found quite a few problems: The head has a brush in the centre for scrubbing the grouting, but the surface for scrubbing the tiles is only foam, so does not get deep down into the tiles hard enough to clean properly. After scrubbing the tiles as best as I could, I found the suction of the machine is not strong enough to remove much of the water, so basically, the dirty water was left sitting on the tiles and in the grout.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Theresaasked
How long do you have to leave the carpet to dry before you can walk on it?
1 answer
Britex C.Britex
Hi Theresa,
We recommend leaving your carpet to dry for 2 - 3 hours minimum before walking on it. If you have to walk on the carpet prior to that, try putting clean towels down in the areas where you are walking. Drying is assisted by leaving your windows open on warm days (allowing the air to circulate) or by putting on your indoor heating on if it's a cooler day. We hope this assists.
Dora L.asked
Will the Britex urine remover get rid of human urine odour? My 3yo son peed on the couch and I washed it with a vacuum but the smell is still there, no stains just a smell which I can’t stand
1 answer
Britex C.Britex
Hi Dora,
Yes it works on all types of urine stains. We would suggest you check the care instructions on your couch before using it and doing a spot test on an inconspicious area of the couch first.
Britex Urine Remover produces enzymes which destroy the source of the odour, rather than just masking it.
Kenneth M.asked
which machine would be better for lounge, carpet cleaner or rug cleaner?
1 answer
Britex C.Britex
Hi Kenneth, The Britex Deep Carpet Cleaner can be used on carpet, rugs and upholstery. There is an upholstery attachment you can hire for cleaning lounge and car seats etc. We hope this assists!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Britex C.Britex
We are sorry to hear this was your experience. We do have a helpline that our customers can call 7 days a week (1800 804 973) if they are experiencing any difficulties while cleaning. We find that we can troubleshoot most issues over the phone.