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Reviews

3.8

89 reviews
5
(46)
4
(14)
3
(9)
2
(4)
1
(16)
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Fred

FredBrisbane

Great product that really does the job!

published

I hired the Britex carpet cleaner from my local Woolworths today and bought the cleaner and defoamer. The unit seemed quite big initially but it is easy to move around. I have two dogs and my carpets are light coloured with quite a few stains from the dogs so I didn’t have all that high hopes for a good result. The unit is very easy to set up and also to use. Once I started I noticed an immediate result. It does a very good job. It does take a bit of time and heavily stained areas needed a few goes but it got up every stain. Quite phenomenal how much grime it gets up. Needless to say the dogs are no longer allowed in the carpeted rooms. Very happy with the end result.

1 comment
Britex
Britex C.Britex

Hi Fred,
Great to hear you got an excellent result. The Britex cleaner has powerful suction that does a great job of extracting dirt and allergens as well as cleaning stains.

David

David

  • 5 reviews
  • 1 like

Great product, works well and cleans your upholstery

published

I hired a unit for around $40 AUD from my local supermarket, on hire I was suspicious as to wether it would be truly worth my time and effort. I got it home and hooked it up, follow the instructions on the side of the unit and I had a perfectly clean car in no time. It work really well in removing the dirt and grime from the seats as could be told by the color or the water in the waste bucket. I ended up cleaning three of our cars it was that successful. I reccomend watching a how to video on YouTube to get you off to a flying start. Highly recommended!

1 comment
Britex
Britex C.Britex

Thanks for your feedback David. The Britex carpet cleaning machine does work well on car upholstery as well as on carpet, rugs, couches and fabric dining chairs.

Aumi8

Aumi8Melbourne

  • 15 reviews
  • Verified customer

Definitely Worth it.

published
2 comments
Britex
Britex C.Britex

Thanks for sharing your experience! We have an experienced customer service team who are available 7 days a week and are always happy to help out.

Aumi8
Aumi8

I wish i remembered the Ladies name that i spoke to because she was very helpful and extremely nice. Exceptional Customer Service. And really good product.

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Kanye

KanyeBelconnen 2615, ACT

  • 42 reviews

Get the job done

published

Hired the Britex Carpet Cleaner from bunnings plus the cleaning solutions for the first time, actually really good, did a 3 bed room house took me around 2hrs smells fresh and the carpet clean well. it can go to hard to reach areas dry pretty well too. won't be using carpet cleaners any more.

1 comment
Britex
Britex C.Britex

Hi Kanye,
We’re pleased to hear you had a positive experience using the Britex Carpet Cleaner and that your carpets are now clean and fresh. We are proud to be Australia’s number 1 choice for DIY carpet cleaning.

Muna

Muna

  • 8 reviews
  • Verified customer

Fabulous steam cleaner!

published

My brother purchased this house with used unclean high pile carpets. He rented Britex steam cleaner from Buntings for 24 hours to clean them. I thought we needed to change them. He proved me wrong with use of Brite!

3 comments
Britex
Britex C.Britex

Hi Muna,
We’re glad to hear your brother doesn’t need to replace the carpet in his new house – that can be very expensive! The Britex Carpet Cleaner does a great job of rejuvenating the pile and removing dirt and allergens from the carpet.

Muna
Muna
Britex
Britex C.Britex
Mason

MasonInverell

  • 12 reviews
  • 13 likes

Worked well and made the carpet look great

published

Dont know why people are complaining about these. If you follow the instructions and dont over saturate the carpets it does an amazing job.

1 comment
Britex
Britex C.Britex
Tom

TomSydney

  • 12 reviews

Had to have the unit replaced!

published

Can't go past 1 star on this one. Went and got the cleaner and took home only to fill with the solution and the water and find out the vacuum was broken and turning on and off intermittently. Very frustrating. Took it back and had it replaced on the spot, but had wasted the solution and didn't have that replaced. Took home and spent some good hours on the house only to notice that it really didn't make any real difference to the carpet. I understand that it is a slow process, but in my opinion the product does not work as they advertise.

2 comments
Britex
Britex C.Britex
Tom
Tom
JaseW

JaseWPerth

Inefficient and very loud

published
1 comment
Britex
Britex C.Britex
AH1

AH1

  • 3 reviews

Love Britex

published

I've gotten professionals in a couple of times and always disappointed with their results, perhaps it's because they move so quickly through the house.
I much prefer hiring a Britex machine from the supermarket, half a days work and my carpets are clean and fresh. I have a mid-priced Bissell which is utterly useless, will purchase a Britex machine in the future.
I don't find the unit too loud, heavy or have problems with cords tangling.

1 comment
Britex
Britex C.Britex

Hi AH1,
We’re really happy to hear that you’ve had great results with the Britex carpet cleaning machine. We feel proud to be Australia’s number 1 choice when it comes to DIY carpet cleaning.

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Fantastic results

published

I hire a britex carpet cleaner from my local Bunnings. It was fantastic it brough my cream coloured carpet & my lounge up beautifully. It even removed old stains. Will definitely hire again.

1 comment
Britex
Britex C.Britex

Hi Tee,
Light coloured carpets do need regular cleaning to stay beautiful. We’re delighted to hear about your positive experience using a Britex carpet cleaning machine.

Does a great job if you use it correctly.

published
Emily D.

Emily D.Canberra 2600, ACT

  • 7 reviews

Good product for smaller homes and/or trickier areas

published
Max L

Max LSydney Surrounds, NSW

  • 22 reviews

Britex detergent far too too dear

published

They want $23 for a bottle of 2 lt detergent which you then had to use 3 big cap fulls per 9 liters of water, so about 4 caps per refill of water. Then they want you to buy defoamer, don't, i never do and never have a problem. You can use a small amount of fabric softener which will do the same job. Anybody tried alternatives for the shampoo? $40 hire, $23 shampoo, $12 defoamer, $75 total.... how much to get someone in to do it for you with professional machines?

1 comment
Britex
Britex C.Britex
mixinmarc

mixinmarcBrisbane, QLD

  • 19 reviews
  • 9 likes

Does the job but Highly Overrated

published

Freakin amazing

published

Works so well. Wont bother getting a professional to do it. Had a dirty as hell carpet due to a high traffic area, you know shoes bringing in dirt rain stuff etc. Was looking pretty grimey. Real estate agent had a go at me at an inspection. Got one of these and was so surprised how clean it got my carpets. Hired from bunnings.

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The machine needs a clear lid

published

The lid is a smoky brown colour. You can not see properly whether it is full or not. Also the water holder should have a handle because it only has a little lip to hold onto so when you empty it, you are struggling to hold onto it. The cleaner is very good but wow it is so loud it is actually stressful. The cords tangle. I have hired it so many times now I am buying one. Hopefully they will bring out a clear lid sometime soon.

AP

APPerth, WA

  • 38 reviews
  • 1 like

Bunnings don't maintain their hire gear

published
Sam

SamMelbourne

  • 2 reviews

Incredible results, even in winter.

published

Received a free coupon for hire from a friend, used it for the first time, while it was raining and getting colder in Melbourne. Carpets were dried in just under two hours, even though they claim 4. But incredible results, I may just spend some money on it next time lol.

Harry and Beth

Harry and BethCanberra

  • 3 reviews
  • 1 like

Frustrating

published

Very heavy for me to lift machine into boot. Hoses kept getting tangled, extremely noisy. Had previously borrowed an upright shampooer and found it much easier. Googled upright cleaner and found a newone for $99 at Godfreys...that's the way I'll go next time

Nevesta

NevestaMelbourne

Excellent! Can't go wrong for the price!

published

I was very unsure on this product and doing it myself. After months of thinking about it I went down to my local Bunnings and hired the machine. I brought 2 cleaning products which cost approx $22. The hire was $38. I cleaned 3 bedrooms and my lounge room. And I'm more then happy with the results. The machine is so easy to use. I just watched the video on how to use the machine and off I went. My carpets have come up brand new. It smells nice, the feel is better and brighter in colour and for approx $60 you can't go wrong. I'll be using this product again on a yearly basis.

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Questions & Answers

Theresa

Theresaasked

How long do you have to leave the carpet to dry before you can walk on it?

1 answer
Britex
Britex C.Britex

Hi Theresa,
We recommend leaving your carpet to dry for 2 - 3 hours minimum before walking on it. If you have to walk on the carpet prior to that, try putting clean towels down in the areas where you are walking. Drying is assisted by leaving your windows open on warm days (allowing the air to circulate) or by putting on your indoor heating on if it's a cooler day. We hope this assists.

Dora L.

Dora L.asked

Will the Britex urine remover get rid of human urine odour? My 3yo son peed on the couch and I washed it with a vacuum but the smell is still there, no stains just a smell which I can’t stand

1 answer
Britex
Britex C.Britex

Hi Dora,
Yes it works on all types of urine stains. We would suggest you check the care instructions on your couch before using it and doing a spot test on an inconspicious area of the couch first.
Britex Urine Remover produces enzymes which destroy the source of the odour, rather than just masking it.

Kenneth M.

Kenneth M.asked

which machine would be better for lounge, carpet cleaner or rug cleaner?

1 answer
Britex
Britex C.Britex

Hi Kenneth, The Britex Deep Carpet Cleaner can be used on carpet, rugs and upholstery. There is an upholstery attachment you can hire for cleaning lounge and car seats etc. We hope this assists!

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