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Reviews

(45)
(14)
(9)
(4)
(15)

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Jade

JadeSydney, NSW

  • 3 reviews

Loved the machine

published

Loved the machine, after trying many cleaners and pressure cleaners, this one certainly brought my tiles/ grout up like new after many years of tenants. I can certainly recommend for all to hire

1 comment
Britex
Britex C.Britex

Thanks Jade, we're glad to hear your tiles are looking great again.

Exceeded our expectations

published
1 comment
Britex
Britex C.Britex

Hi Dianne,
Glad to hear of your great experience!

Melissa

MelissaPerth, WA

Tile and grout cleaning machine is a waste of time, effort and money

published
1 comment
Britex
Britex C.Britex
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Ben

Ben

  • 2 reviews

Great product...when it works

published

I've hired the Britex carpet cleaner a number of times and I'll start by saying it is easy to set up and does a good job. Today the brass socket at the back was broken and leaking all over the carpet. I called the BRITEX helpline who really didn't seem to care. Very dissapointed there appears to be no checks before hiring these products which make them unreliable

1 comment
Britex
Britex C.Britex
Sukh

SukhGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like

It did cleanup but Does Britex kills Bacteria and germs too

published

Used britex to clean dirty carpets. I have 6 week old baby with me . I want to ask that if britex kills bacteria and germs or not. Britex did cleaning but that foul smell is still there, how to get rid of that.

2 comments
Britex
Britex C.Britex
Sukh
Sukh

Thank you so much. I feel relieved now. My baby is not living with germs.

Terrible and overrated product

published

it is a very overrated product. Noisy as hell doesn't clean at all. takes a long time to dry. And left an oddly Shapes in the carpet. Thinking seriously to replace all my carpets. Can't bear those oddy spots left by the machine. Save your money and don't use it

4 comments
Sheno
Sheno
Sheno
Sheno

I will go for a professional cleaner and spend more $$$$ just to get my carpets as they were before britex. I am doubting if I could. if not, I have to put a new carpet. I regret using this machine.

Sheno
Sheno

Quoted two cleaner, after checking photos they haven't guaranteed they can get as it was

Rachel

RachelMid North Coast, NSW

Very satisfied

published

After reading the reviews here and then getting some quotes from local businesses, I thought it was worth a shot to save some $’s.
Very glad I did and I know I will be using again. It was easy to use and very satisfying seeing all the dirt I was removing. I got a 6 piece lounge, 1 lounge room carpet and my car done so big savings for me today.
Tip 1. if possible move lounge pieces onto a tiled surface so u can suck up excess water.
Tip 2. Have some epson salts ready so u can soak and reward the body as I did find it was a pretty good work out.

1 comment
Britex
Britex C.Britex

Hi Rachel,
Glad to hear of your experience and love your tips!

appliance_reviewer

appliance_reviewerSydney, NSW

  • 18 reviews
  • 7 likes

Vaccuum needs to be stronger & price needs to be cheaper.

published

Awesome Product

published

I have been living at rental property which had unending stains on the carpet. Got Britex from local bunnings and it magic clean. Can't be happier.Thanks

1 comment
Britex
Britex C.Britex

Brilliant, glad to hear that Hersh.

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Naomi

NaomiLake Heights

A real life and money saver!

published

I just moved into a new rental property and the cream carpets were disgusting!! Upon inspection I reported I would only move in if the carpets were professionally cleaned. I was told “the carpets were professionally cleaned but are still heavily stained” when I moved in I couldn’t believe it! They looked no better! I drove on down to my local Bunnings where I picked up a Britex, I had used them once or twice before but never on a light coloured carpet. Well what a relief! Majority of the staining is gone! I no longer need to go buy hundreds of dollars of rugs to cover up the monstrosity! Absolutely reasonably priced $39 for 24 hours!

1 comment
Britex
Britex C.Britex

Hi Naomi, we love to hear stories like this! It's great to take control of the carpet cleaning and do it yourself - that way you know it's been done properly.

Ana

AnaSydney

  • 7 reviews
  • 4 likes

Better than a professional!

published

I hired this machine today from my local Woolworth’s store and I can honestly say it is absolutely an amazing product. We had our couch professionally cleaned 2 years ago paid a fortune they did their extraction cleaning that lasted all of 20min and didn’t look much better. This product left my nick scali 5 seater lounge looking like it just came out of the shop brand new. I used it with the upholstery tool but used deep cleaning carpet cleaner and defoamer. Amazing amazing

1 comment
Britex
Britex C.Britex

That's great to hear Ana. The Britex does deliver a deep down clean.

Clean Perfectly, but 12 hours Not Dry yet!!!

published

I Hire the carpet cleaner from Woolworths and I bought 1L of "deep cleaning carpet cleaner" that should dry in 4 hours. For 60m2 I filled up the tank B with hot water just twice, left all windows open but are passed 12 hours and the carpet is still wet. It looks really clean, but the fact of not drying easily (how specified on the Britex product) is annoying me a lot. I hope is going to be dry for tomorrow morning.

1 comment
Britex
Britex C.Britex
Josie

JosieRichmond

  • 2 reviews
  • 1 like

Britex hire machine

published

Spray handle did not work and machine continually sprayed out water. Black suction tube kept coming apart so I taped it up

1 comment
Britex
Britex C.Britex

Hi Josie, can you please contact us on our Helpline 1800 804 973 to talk us through this? We strive to constantly service our machines to avoid technical issues and we’re sorry to hear you had a negative experience.

SJH

SJHMelbourne

  • 4 reviews
  • 1 like
  • Verified customer

Hard DIY work but worth it!

published
1 comment
Britex
Britex C.Britex

We are so happy to hear your couches are revitalised! It's worth the effort.

hokianga

hokiangaGippsland, VIC

  • 22 reviews
  • 17 likes

Regularly hire a unit now considering buying one.

published

We regularly hire a Britex from our local woollies to keep the carpets in our self contained cabins looking their best. Always very happy with the result, far better than the result from the carpet cleaning contractor we used to use, possibly because we spend more time going over areas. It is slightly big to lug around although it is reasonably light, that would be my only negative comment. Retails price is around the $1500 dollar mark.

1 comment
Britex
Britex C.Britex

This is great to hear!

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mercuryprinciple

mercuryprincipleVictoria, Australia

  • 7 reviews

No issues at all

published

Been using a guy for years to clean our carpets and he was ok but was in and out quickly and I thought he could clean it better if he spent longer on it. On the weekend our dog spewed all over the place and needed it cleaned quickly as the smell was shocking. Hired for 24 hours At Bunnings and cleaned it really well. The professional we used had told me don't use shampoo instead use one cup of white vinager in the clean water. For stubborn stains use a Good quality Soda Water sprinkled over the top of the stain and then clean again. Highly recommend the Britex cleaner.

2 comments
Britex
Britex C.Britex
mercuryprinciple
mercuryprinciple
Steph

StephMelbourne

  • 5 reviews
  • 1 like

Super easy to use, great for spring cleaning!

published

Hired a Britex Carpet Cleaner from Woolworths. The staff member that assisted me showed me where I had to put the defoaming and cleaning solutions. I chose to hire the machine for 48 hourse. This allowed me to clean all of my carpets and a rug whilst playing Tetris with my furniture. The carpets came up really well. I definitely recommend having some heaters on and a dehumidifier to assist with drying the carpets. I am planning on hiring again in a year.

1 comment
Britex
Britex C.Britex

Hi Steph, Thanks for sharing your experience. We agree that the 48 hour hire period is great for giving you the opportunity to clean at your own pace and allows you to get even more cleaning done.

Cil27

Cil27Greater Melbourne (Outer), VIC

  • 21 reviews
  • 10 likes

Great machine

published

Have been using other machines for years until I came across this one. Had no problems what's so ever. One thing that made me very satisfied was how easy it was to use and move around the house. The suction from the vac was very strong. Very happy

1 comment
Britex
Britex C.Britex

That's fantastic to hear.

Fred

FredBrisbane

Great product that really does the job!

published

I hired the Britex carpet cleaner from my local Woolworths today and bought the cleaner and defoamer. The unit seemed quite big initially but it is easy to move around. I have two dogs and my carpets are light coloured with quite a few stains from the dogs so I didn’t have all that high hopes for a good result. The unit is very easy to set up and also to use. Once I started I noticed an immediate result. It does a very good job. It does take a bit of time and heavily stained areas needed a few goes but it got up every stain. Quite phenomenal how much grime it gets up. Needless to say the dogs are no longer allowed in the carpeted rooms. Very happy with the end result.

1 comment
Britex
Britex C.Britex

Hi Fred,
Great to hear you got an excellent result. The Britex cleaner has powerful suction that does a great job of extracting dirt and allergens as well as cleaning stains.

David

David

  • 5 reviews
  • 1 like

Great product, works well and cleans your upholstery

published

I hired a unit for around $40 AUD from my local supermarket, on hire I was suspicious as to wether it would be truly worth my time and effort. I got it home and hooked it up, follow the instructions on the side of the unit and I had a perfectly clean car in no time. It work really well in removing the dirt and grime from the seats as could be told by the color or the water in the waste bucket. I ended up cleaning three of our cars it was that successful. I reccomend watching a how to video on YouTube to get you off to a flying start. Highly recommended!

1 comment
Britex
Britex C.Britex

Thanks for your feedback David. The Britex carpet cleaning machine does work well on car upholstery as well as on carpet, rugs, couches and fabric dining chairs.

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Questions & Answers

Steven

Stevenasked

Hi Do you have an extension hose(s) available for cleaning stairs?

1 answer
Britex
Britex C.Britex

Hi Steve,
No we don't have an extension hose available for this. It's a good idea to position the machine at the bottom of the stairs, then clean half way up the stairs. Then carry the machine (without water in it) up to the top of the stairs to clean from the top of the stairs down to the half way point. We hope this helps!

Due Diligence

Due Diligenceasked

Hi - why did I have to come to this web page to discover whether or not the Britex Universal Urine Eliminator was an enzymatic cleaner? This information is not given on the label.

No answers
Luke M

Luke Masked

Does Britex remove the smell of urine on vertical blinds?

1 answer
Britex
Britex C.Britex

Hi Luke.
Thanks for your enquiry. We don't recommend the use of Britex Urine Remover or the Deep Cleaner on blinds. We would recommend you speak to the manufacturer to find out the correct care instructions.
Thank you

Get an answer from our members and Britex representatives

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