From April 5th, 2022 until May 15th, 2022, Britex is encouraging reviewers that have used their Grout and Tile Cleaning machine to leave a review to receive a free bottle of Britex Spot n Stain remover (valued at $9.90). This is open to reviewers regardless of if their experience was positive or negative. It is possible that the reviews below are written by reviewers that may have received this incentive.
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Reviewer Photos & Videos
JadeSydney, NSW
- 3 reviews
Loved the machine
Loved the machine, after trying many cleaners and pressure cleaners, this one certainly brought my tiles/ grout up like new after many years of tenants. I can certainly recommend for all to hire
1 comment
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Exceeded our expectations
After reading the mixed reviews, we felt it was a risk worth taking mainly due to the cost of the machine vs hiring an expert. WOW... we are very impressed. Around $83 got us 48 hours hire plus all the cleaning products and the upholstery head. Those who think this isn’t good value really need to get a few ‘professional’ quotes. Use the product as per the instructions and the results are truly amazing. We thought we had a clean house but the dirty water from our carpets, floor rugs and lounge suite really told a very different story. We d...Read more
idn’t need the 2nd day and offered the machine to a relative. Two large houses can easily be done in the 48 hours and the cleaning products we purchased. Machine hire under $40; 2 litre shampoo, a small bottle of defoamer and a spray bottle of spot cleaner made our total cost round $83.00. $100 deposit required from Bunnings which is fully refunded on return of the Britex shampooer.1 comment
Britex C.Britex
Hi Dianne,
Glad to hear of your great experience!
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MelissaPerth, WA
Tile and grout cleaning machine is a waste of time, effort and money
Hired the tile and grout cleaning machine from Bunnings and it was a complete waste of time and effort. I have used the carpet cleaner before which has worked well. On this occasion the suction on the wand stopped working so I returned it to Bunnings for a refund. There were 3 other machines that were out of order so other customers must have been having trouble too. Requires alot of effort for very minimal result. As stated in the description, can only be used for large areas as you can only scrub with the wand positioned in one direction. May...Read more
be Britex should show someone using the machine on white tiles and grout in their demo video so you can see if it actually works and how much effort is required to clean the grout. I have achieved better results using a hand held steamer and scrubbing brush. Thought I would try this machine because it would require less effort but was just as much effort with not as good result. I do not recommend hiring this machine.
1 comment
Britex C.Britex
Hi Melissa,
We’re sorry to hear that you’ve had this issue. We encourage customers who are having problems with Britex equipment to call our customer service line on 1800 804 973 straight away so we c... Read more
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Ben
- 2 reviews
Great product...when it works
I've hired the Britex carpet cleaner a number of times and I'll start by saying it is easy to set up and does a good job. Today the brass socket at the back was broken and leaking all over the carpet. I called the BRITEX helpline who really didn't seem to care. Very dissapointed there appears to be no checks before hiring these products which make them unreliable
1 comment
Britex C.Britex
Hi Ben,
All of our machines are regularly tested and checked by our team of technicians Australia wide. Our partnered hire locations alert us to any unforeseen machine faults as they arise. Unfortuna... Read more
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SukhGreater Melbourne (Inner), VIC
- 3 reviews
- 1 like
It did cleanup but Does Britex kills Bacteria and germs too
Used britex to clean dirty carpets. I have 6 week old baby with me . I want to ask that if britex kills bacteria and germs or not. Britex did cleaning but that foul smell is still there, how to get rid of that.
2 comments
Britex C.Britex
Hi Sukh,
The Britex machine does remove bacteria and germs – using a Britex Carpet Cleaner with Britex Cleaning Solutions in a high traffic office area for example, has proven to reduce the bacterial ... Read more
Thank you so much. I feel relieved now. My baby is not living with germs.
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Terrible and overrated product
it is a very overrated product. Noisy as hell doesn't clean at all. takes a long time to dry. And left an oddly Shapes in the carpet. Thinking seriously to replace all my carpets. Can't bear those oddy spots left by the machine. Save your money and don't use it
4 comments
I called customer service, sent them some photos for the damage happened by their horrible machine. The representative said I can send you a voucher in the mail in 2 weeks time. I should leave those h... Read more
orrible spots for two weeks they believe!! Poor service at all levels.I will go for a professional cleaner and spend more $$$$ just to get my carpets as they were before britex. I am doubting if I could. if not, I have to put a new carpet. I regret using this machine.
Quoted two cleaner, after checking photos they haven't guaranteed they can get as it was
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RachelMid North Coast, NSW
Very satisfied
After reading the reviews here and then getting some quotes from local businesses, I thought it was worth a shot to save some $’s.
Very glad I did and I know I will be using again. It was easy to use and very satisfying seeing all the dirt I was removing. I got a 6 piece lounge, 1 lounge room carpet and my car done so big savings for me today.
Tip 1. if possible move lounge pieces onto a tiled surface so u can suck up excess water.
Tip 2. Have some epson salts ready so u can soak and reward the body as I did find it was a pretty good work out.
1 comment
Britex C.Britex
Hi Rachel,
Glad to hear of your experience and love your tips!
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appliance_reviewerSydney, NSW
- 18 reviews
- 7 likes
Vaccuum needs to be stronger & price needs to be cheaper.
It was really easy to setup. I was going to use it for 2 separate houses (total 5 average bedrooms, a living room and a corridor) and a mattress. I purchased the 2L bottle of carpet cleaner ($20) and a 1L (defoamer) $10 and also a 1L (upholstery cleaner) about $10. Vacuum $40 and hand tool $5- Total was $85.
I used a 10L bucket of hot water and 3 capfulls to refill the tank and i could do a bedroom per a 10L bucket. I went over a few bedrooms twice. I sprayed the area firstly and then would let it settle for a few minutes, then spray the soap ...Read more
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Awesome Product
I have been living at rental property which had unending stains on the carpet. Got Britex from local bunnings and it magic clean. Can't be happier.Thanks
1 comment
Britex C.Britex
Brilliant, glad to hear that Hersh.
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NaomiLake Heights
A real life and money saver!
I just moved into a new rental property and the cream carpets were disgusting!! Upon inspection I reported I would only move in if the carpets were professionally cleaned. I was told “the carpets were professionally cleaned but are still heavily stained” when I moved in I couldn’t believe it! They looked no better! I drove on down to my local Bunnings where I picked up a Britex, I had used them once or twice before but never on a light coloured carpet. Well what a relief! Majority of the staining is gone! I no longer need to go buy hundreds of dollars of rugs to cover up the monstrosity! Absolutely reasonably priced $39 for 24 hours!
1 comment
Britex C.Britex
Hi Naomi, we love to hear stories like this! It's great to take control of the carpet cleaning and do it yourself - that way you know it's been done properly.
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AnaSydney
- 7 reviews
- 4 likes
Better than a professional!
I hired this machine today from my local Woolworth’s store and I can honestly say it is absolutely an amazing product. We had our couch professionally cleaned 2 years ago paid a fortune they did their extraction cleaning that lasted all of 20min and didn’t look much better. This product left my nick scali 5 seater lounge looking like it just came out of the shop brand new. I used it with the upholstery tool but used deep cleaning carpet cleaner and defoamer. Amazing amazing
1 comment
Britex C.Britex
That's great to hear Ana. The Britex does deliver a deep down clean.
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Clean Perfectly, but 12 hours Not Dry yet!!!
I Hire the carpet cleaner from Woolworths and I bought 1L of "deep cleaning carpet cleaner" that should dry in 4 hours. For 60m2 I filled up the tank B with hot water just twice, left all windows open but are passed 12 hours and the carpet is still wet. It looks really clean, but the fact of not drying easily (how specified on the Britex product) is annoying me a lot. I hope is going to be dry for tomorrow morning.
1 comment
Britex C.Britex
Hi Cristian, in most circumstances your carpet should dry within 4 hours but there are some variables that may cause the dry time to be longer. For example, the degree to which you wet the carpet - we... Read more
normally recommend you spray a section of carpet in one pass then immediately suck the water back up with the vacuum. If the same section of carpet is sprayed multiple times (and occasionally this may be needed in a high traffic area) the dry time will be longer. If the temperature is extremely cool outside this can also lengthen the dry time a little. If you want to contact us on our 1800 804 973 Helpline we’d be happy to talk this over with you to find out why this may have been the case.Similar opinion? Write a review on ieatwords.com.au!
JosieRichmond
- 2 reviews
- 1 like
Britex hire machine
Spray handle did not work and machine continually sprayed out water. Black suction tube kept coming apart so I taped it up
1 comment
Britex C.Britex
Hi Josie, can you please contact us on our Helpline 1800 804 973 to talk us through this? We strive to constantly service our machines to avoid technical issues and we’re sorry to hear you had a negative experience.
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SJHMelbourne
- 4 reviews
- 1 like
- Verified customer
Hard DIY work but worth it!
We hired the Britex upholstery cleaning system from Bunnings and the results far exceeded our expectations. We have a toddler and a cat and our beige fabric couches were badly stained with milk, peanut butter, baby vomit, red wine - you name it - but it all came out using the Britex system and a lot of elbow grease! We purchased one small bottle of Britex Upholstery Cleaning solution, one small bottle of Defoamer, and a spray bottle of Spot & Stain and we had enough mixed solution to thoroughly clean a 2-seater and a 3-seater full fabric couche...Read more
s all over. We’re so pleased with the results, and found it so easy that we plan to do this more regularly. NOTE: It is hard physical work; my partner and I took it in turns so we didn’t wear ourselves out. We found we got best best results when we used a lot of liquid and scrub-scrub-scrubbed hard. It’s also REALLY LOUD! Get yourself some noise protecting ear plugs and don’t fool yourself into thinking you can do it while the baby naps hahaha1 comment
Britex C.Britex
We are so happy to hear your couches are revitalised! It's worth the effort.
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hokiangaGippsland, VIC
- 22 reviews
- 17 likes
Regularly hire a unit now considering buying one.
We regularly hire a Britex from our local woollies to keep the carpets in our self contained cabins looking their best. Always very happy with the result, far better than the result from the carpet cleaning contractor we used to use, possibly because we spend more time going over areas. It is slightly big to lug around although it is reasonably light, that would be my only negative comment. Retails price is around the $1500 dollar mark.
1 comment
Britex C.Britex
This is great to hear!
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mercuryprincipleVictoria, Australia
- 7 reviews
No issues at all
Been using a guy for years to clean our carpets and he was ok but was in and out quickly and I thought he could clean it better if he spent longer on it. On the weekend our dog spewed all over the place and needed it cleaned quickly as the smell was shocking. Hired for 24 hours At Bunnings and cleaned it really well. The professional we used had told me don't use shampoo instead use one cup of white vinager in the clean water. For stubborn stains use a Good quality Soda Water sprinkled over the top of the stain and then clean again. Highly recommend the Britex cleaner.
2 comments
Britex C.Britex
Hi,
We’re so glad to hear your experience was positive. Yes, the Britex cleaner is excellent for removing vomit stains, not to mention removing allergens and bacteria that can build up in your carpet ... Read more
It wasn't stains it was actually the remnants of the vomit as it had only happened hours earlier and the machine was rinsed out after the one cup was used and that is around a 2% mixture based on the ... Read more
capacity of the tank. From what I read it is only corrosive at high temperatures and the guy that has been cleaning our carpets for years and has a lot more expensive cleaner than yours recommended it. It is probably more to the point I didn't purchase your exorbitantly price cleaning products when hiring the machine. OK, I wont use your machine again.Similar opinion? Write a review on ieatwords.com.au!
StephMelbourne
- 5 reviews
- 1 like
Super easy to use, great for spring cleaning!
Hired a Britex Carpet Cleaner from Woolworths. The staff member that assisted me showed me where I had to put the defoaming and cleaning solutions. I chose to hire the machine for 48 hourse. This allowed me to clean all of my carpets and a rug whilst playing Tetris with my furniture. The carpets came up really well. I definitely recommend having some heaters on and a dehumidifier to assist with drying the carpets. I am planning on hiring again in a year.
1 comment
Britex C.Britex
Hi Steph, Thanks for sharing your experience. We agree that the 48 hour hire period is great for giving you the opportunity to clean at your own pace and allows you to get even more cleaning done.
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Cil27Greater Melbourne (Outer), VIC
- 21 reviews
- 10 likes
Great machine
Have been using other machines for years until I came across this one. Had no problems what's so ever. One thing that made me very satisfied was how easy it was to use and move around the house. The suction from the vac was very strong. Very happy
1 comment
Britex C.Britex
That's fantastic to hear.
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FredBrisbane
Great product that really does the job!
I hired the Britex carpet cleaner from my local Woolworths today and bought the cleaner and defoamer. The unit seemed quite big initially but it is easy to move around. I have two dogs and my carpets are light coloured with quite a few stains from the dogs so I didn’t have all that high hopes for a good result. The unit is very easy to set up and also to use. Once I started I noticed an immediate result. It does a very good job. It does take a bit of time and heavily stained areas needed a few goes but it got up every stain. Quite phenomenal how much grime it gets up. Needless to say the dogs are no longer allowed in the carpeted rooms. Very happy with the end result.
1 comment
Britex C.Britex
Hi Fred,
Great to hear you got an excellent result. The Britex cleaner has powerful suction that does a great job of extracting dirt and allergens as well as cleaning stains.
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David
- 5 reviews
- 1 like
Great product, works well and cleans your upholstery
I hired a unit for around $40 AUD from my local supermarket, on hire I was suspicious as to wether it would be truly worth my time and effort. I got it home and hooked it up, follow the instructions on the side of the unit and I had a perfectly clean car in no time. It work really well in removing the dirt and grime from the seats as could be told by the color or the water in the waste bucket. I ended up cleaning three of our cars it was that successful. I reccomend watching a how to video on YouTube to get you off to a flying start. Highly recommended!
1 comment
Britex C.Britex
Thanks for your feedback David. The Britex carpet cleaning machine does work well on car upholstery as well as on carpet, rugs, couches and fabric dining chairs.
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Questions & Answers
Stevenasked
Hi Do you have an extension hose(s) available for cleaning stairs?
1 answer
Britex C.Britex
Hi Steve,
No we don't have an extension hose available for this. It's a good idea to position the machine at the bottom of the stairs, then clean half way up the stairs. Then carry the machine (without water in it) up to the top of the stairs to clean from the top of the stairs down to the half way point. We hope this helps!
Due Diligenceasked
Hi - why did I have to come to this web page to discover whether or not the Britex Universal Urine Eliminator was an enzymatic cleaner? This information is not given on the label.
No answers
Luke Masked
Does Britex remove the smell of urine on vertical blinds?
1 answer
Britex C.Britex
Hi Luke.
Thanks for your enquiry. We don't recommend the use of Britex Urine Remover or the Deep Cleaner on blinds. We would recommend you speak to the manufacturer to find out the correct care instructions.
Thank you
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Britex C.Britex
Thanks Jade, we're glad to hear your tiles are looking great again.