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Reviewer Photos & Videos
De CGreater Melbourne (Inner), VIC
wont ever buy furniture instore again!
the website was easy to navigate, quickly found what i was looking for
massive range and options avaailble including colours
great quality
easier to assemble than ikea!
highly recommend to anyone looking for new furniture
1 comment
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Sarah L.Greater Melbourne (Inner), VIC
Great range, fast delivery. Very happy.
I had a really positive experience with these guys. I needed to get a few things for the office and I will definitely buy from them again. Products as pictured and good quality.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Sarah, Thanks so much for your kind words. If you need furniture from us again, we would be more than happy to help!
Similar opinion? Write a review on ieatwords.com.au!
Venn ConstructionsSouth East Queensland, QLD
Excellent value for money
Website is user friendly and the product range is fantastic and they will even quote custom items.
Delivery was fast and delivery drivers were friendly.
Great prices, quick delivery and great customer service - what more could you ask for :)
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Venn Constructions, thanks so much for leaving us this positive review. We are super glad that you managed to get everything that you needed. If you ever need us to provide you with another custom ... Read more
quote or if you need a few extra bits of furniture, just let us know and we would be more than happy to help out again! :)
Similar opinion? Write a review on ieatwords.com.au!
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Nick SchusterSouth East Queensland, QLD
- 2 reviews
Support team is great!
I bought some chairs from these guys, and the support team was kind enough to modify my order so I could activate the free delivery option. Thankyou very much, your service was outstanding
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Nick, thanks so much for taking the time to leave us this review. We're so glad that we managed to amend your order so you could activate our free shipping option! If you ever need any more furnitu... Read more
re in the future, please let us know and we would be more than happy to help you out.Similar opinion? Write a review on ieatwords.com.au!
KerflaMetropolitan Adelaide, SA
Fabulous Service
I needed a quick solution to a temporary problem. It was easy to find the product on line, it was easy dealing with the customer service agent who then processed everything on the day, and whilst the didn't promise to have it delivered by a certain date (of course :) I wanted it 5 days ahead of their product delivery time frames), she strived to do so.... voila! It arrived on the day I needed it!
Fabulous fabulous service, many thanks.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Kerfla, thanks so much for leaving us this positive feedback. We are super happy that your items arrived on the day that you needed them. If you need any more furniture from us in the future, just ... Read more
let us know and we would be more than happy to help you out again!Similar opinion? Write a review on ieatwords.com.au!
Amanda BaldisseriWestern Australia
Amazing Service!
We recieved our delivery but the wheels on the cabinets were broken. Contacted BuyDirect straight away and new ones delivered and insulted the following day. Thank you for provider us with great customer service and thank you for the quick response. We will defiantly use your company again for any further future purchases.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Amanda, thanks so much for your kind words. Sorry to hear your cabinets arrived broken in transit. We're glad we managed to get the situation rectified ASAP and that they were installed the followi... Read more
ng day. Don't hesitate to get in contact with us again for any future furniture requirements :)Similar opinion? Write a review on ieatwords.com.au!
NaomiBrisbane
- Verified customer
Great Customer Service
Great customer service, helped us place the order over the phone. Products great. Highly reccomend for fast shipment and product.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Naomi, thanks for taking the time out to leave us this positive review. We are glad that we were able to provide you with what you needed and you got it in a timely fashion. If you ever need anythi... Read more
ng from us in the future, be sure to let us know :)Similar opinion? Write a review on ieatwords.com.au!
Slim BobCastlemaine
Service was exemplary, beyond what one could ask. In addition the product is of top quality,
BuyDirectOnline.com.au responded promptly to my questions and could offer helpful solutions. The online catalogue is well laid out, enabling easy comparison of products.
The product I chose was of very good quality. No assembly was required and the info provided on the web site ensured the product was well suited to its purpose.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Slim Bob, thanks so much for leaving us this positive feedback. It's great to hear that the product you ordered came exactly as you expected. If you ever need to buy furniture online again, please ... Read more
do let us know as we would be more than happy to help out.Similar opinion? Write a review on ieatwords.com.au!
Great Customer Service
Loved the dining chairs i purchased.
Thank you to all the staff at buy direct online, you were all very friendly and helpful.
Great customer service.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Chantal, thank you for taking the time out to leave us with this review. We are so happy that you liked the dining chairs you ordered. If you ever need to buy any furniture again, please do get in ... Read more
contact with us and we would be more than happy to help you out.Similar opinion? Write a review on ieatwords.com.au!
Find out how BuyDirectOnline.com.au compares to other Furniture Shops
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SidneySydney
- 2 reviews
Excellent Customer Service
Bought an office chair and was very happy with it. Over 1 year later the chair had a problem so i thought i would contact the seller (wasn't expecting much) not to mention it was during the Christmas/new years period. From the minute i contacted them they were very helpful and eager to solve the problem, no questions asked, They figured out the problem, sent me a new part for the chair (no charge) and the problem was solved. Hard to find good customer service like this these days. Highly recommend using this company
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Sidney, thanks so much for taking the time to leave us this review. We're so happy that we were able to fix the issue you had with your chair. If you ever need any more furniture from us or need he... Read more
lp with your chair again, please do let us know as we would be more than happy to help you out!Similar opinion? Write a review on ieatwords.com.au!
The Furniture is great
The product that, I ordered was a great fit for my client, they were so happy.I received the items on time,plus the delivery driver had a great attitude.The Furniture was very easy to put together .Thanks for a great job .Well done
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Lindsay, thanks so much for taking the time out to leave us this review. We're glad you got your furniture on time and that you were to able to assemble it all with ease. If you ever need any more ... Read more
furniture again, we would be more than happy to assist you.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great shopping experience
Site is very easy to navigate, we managed to find just what we were after at a great price .
Delivery was as stated on confirmation of order, Chairs were easy to assemble with good instructions we also glued all dowel joints .
Product is, as described and perfect .
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Gurty, thanks for leaving us this review! We are glad you found everything that you were after and were able to assemble your furniture with ease. If you ever need furniture in the future from us, ... Read more
please do let us know and we would be more than happy to assist you again.Similar opinion? Write a review on ieatwords.com.au!
RahulSydney
- Verified customer
Good product, great price and excellent service
Bought 100 tables and 80 chairs, website was easy to navigate and to search products. Had to call them to check stock and delivery, response was quick. Delivery was super quick, on the whole, it was a good experience.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Rahul, thank you so much for taking the time out to leave this review for us. We are glad you found our site easy to use and glad you got your tables and chairs on time. If you need any more furnit... Read more
ure in the future, we would be more than happy to help you out.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great Product
Amazing punctual and fantastic product, would highly recommend to any one to purchase from this business on line any time
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Sean, thank you so much for taking the time out to leave us a review. If you ever need furniture again from us, please do not hesitate to get in contact.
Similar opinion? Write a review on ieatwords.com.au!
Virginia MArmidale
- Verified customer
Fantastic service and easy to use website!
Buy Direct Online were very efficient in both leading me to the exact item I wanted to delivering it in record time! I would always recommend these guys; especially if you are urgently needing a bulk order.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Virginia, thanks so much for leaving this feedback for us. We're super happy that you managed to find what you wanted and also got it in a timely fashion. If you ever need furniture again, please d... Read more
o not hesitate to get in contact with us. We would be more than happy to help you out!Similar opinion? Write a review on ieatwords.com.au!
Find out how BuyDirectOnline.com.au compares to other Furniture Shops
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CobyAdelaide
- Verified customer
Great Service, Great Products!
Thanks to the helpful team at BDO, my furniture was delivered on time.
We had problems with the freight company at first, but BDO worked their magic and managed to get the freight carrier to hurry along.
I couldn't fault their level of customer service, they communicated with me every step of the way and were a pleasure to deal with.
I will be returning if I need furniture in the future!
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Coby, thanks so much for taking the time out to leave this positive feedback for us. We're sorry about the initial trouble we had with our courier, but we are glad we managed to find a quick workar... Read more
ound that met your schedule. If you ever need furniture in the future, please do not hesitate to get in contact with us again and we would be more than happy to help out.Similar opinion? Write a review on ieatwords.com.au!
Just what I needed.
Easy to use website. Ordered the sit to stand desk. Sits perfect in my desk and easy to use. Would come again when I need a new chair.
Thanks to the helpful staff there at Buy Direct.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Chris, thanks so much for taking the time out to leave this feedback for us. We really appreciate it! We're glad to hear you had a good experience with our staff and I will certainly feed this back... Read more
to them. If you ever require more furniture in the future, please do not hesitate to get in contact with us.Similar opinion? Write a review on ieatwords.com.au!
Great Quality and Quick Delivery
Product quality was great and order arrived ahead of schedule - would definitely buy from these guys again without hesitation.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi TylaF, thanks for taking the time out to leave us some positive feedback. It's great to hear that you were happy with the furniture that you ordered from us and that everything you ordered arrived ... Read more
on time. If you ever need anything from us again, please let us know and we would be more than happy to help out.Similar opinion? Write a review on ieatwords.com.au!
Wayne
- 2 reviews
- Verified customer
Top of the line service
I found using the Buydirectonline web site so easy and accessible.
The range of products was extensive.
I quality of the Lockers we purchased where very good, Strong and easy to put together. I was very impressed.
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Wayne, thanks so much for taking the time to write us a good review. It's great to know that the lockers you purchased from us were exactly what you were looking for. If you need any furniture agai... Read more
n in the future, please do not hesitate to get in contact with us, we would be happy to help!Similar opinion? Write a review on ieatwords.com.au!
PipSydney, NSW
- 2 reviews
VERY SLOW DELIVERY TIME
order placed on friday 1/12/18 - received no order or receipt acknowledgement until this was chased up - on 4th was advised order to be dispatched in next 2 days (i..e. 6/12) no delivery by 10/12 so contacted company 3rd time - now advised item had been 'dispatched' from their warehouse so they had no idea when it would be delivered - i should contact the courier company - they gave me the tracking number - courier company website advised 'items are delayed' This courier company has been chosen by BuyDirectOnline but once dispatched from the warehouse, BuyDirectOnline sheds all responsibility - think twice before ordering from this supplier especially if the item is required within a 2 week delivery period
1 comment
BuyDirectOnlineBuyDirectOnline.com.au
Hi Pip, thank you for your message and we would like to apologise for any delay in receiving your order. All orders placed through the website receive confirmation via email. In this instance due to o... Read more
ur extensive distribution network and multiple warehouse locations across Australia, we use contract couriers to deliver our goods. On this occasion, the delay was caused after your order had been picked up from our warehouse by the courier. We contacted the courier on numerous occasions to locate your order and try to get it delivered to you as soon as possible. Once again we would like to apologise for the delay in receiving your order.Similar opinion? Write a review on ieatwords.com.au!
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ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
BuyDirectOnlineBuyDirectOnline.com.au
Hi De C, Thanks so much for leaving us these kind words. We would be more than happy to help you out in the future if you ever need any more furniture from us again.