??!

Reviews

2.8

230 reviews
5
(79)
4
(24)
3
(3)
2
(20)
1
(104)
  • Value for Money
    3.4 (209)
  • Plan Type
    • Post-Paid Sim Only (134)
    • Pre-Paid Sim Only (75)
    • Post-Paid with Phone (2)
  • Customer Service
    2.8 (202)
  • Local Reception
    3.5 (165)
  • Transparency
    2.7 (202)
Previous
Next

Reviewer Photos & Videos

  • More
Nabeel

NabeelSydney

  • 34 reviews
  • Verified customer

Great price point and technology

published

For a "budget" telco circles.life provides an excellent value proposition with generous allowances, on a reliable network and a seamless / digital transfer process and sim activation. Highly satisfied with the transfer process and the 4G speeds are comparable to a full service Optus account. No complaints from me.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$28.00
Included Data per Month40 GB
See all answers
Johnny L

Johnny LMelbourne

  • 3 reviews

Uses the Optus 3G network.

published

Have recently noticed the mobile data on my phone has slowed right down. Did a check (again) and figures out the mobile data loads on to the OPTUS LTE network. Pretty sure LTE network is 2G? Will be moving to Belong.



Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$28.00
Included Data per Month100 GB
See all answers
Kdb643

Kdb643Greater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

That would be a NO from me.

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$28.00
Included Data per Month20 GB
See all answers
Mobile Phone Service Providers

Find out how Circles.Life compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Mitch

MitchGreater Melbourne (Inner), VIC

Terrible Company and poor network signal

published

Porting in my number took 2 days, that was just beginning of bad things to come, Melbourne CBD, no good reception, imagine what it will be like in other places. Joined in December $28 for 100G, only manage to use 10GB Max in two months, due to poor or no internet service. Leaving took 5day to port out my number to a new provider, i almost reported to Ombudsman before the allowed me leave. Circle.life dont have full access to Optus network, you only get 3G network. Please don't border joining, its not worth the stress and above all, no customer support when you are having issues

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$28.00
Included Data per Month100 GB
See all answers
Akinyi

AkinyiAdelaide

  • 2 reviews

Most disgusting telco provider in Australia

published

The most disgusting, feral and putrid telecommunications provider to ever set foot in Australia. Absolutely vile to deal with with only chat and voicemail as means of communication and literally having to beg for a call back which has still not happened more than 24 hours later. You are not missing out on anything. Save yourself the headache and go with a different provider.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
See all answers
Maggie

Maggie

  • 3 reviews

Happy so far

published

I’ve only been with Circles for a month but so far I’m very happy. I like their missed call service. One problem though, and there may be a solution, I previously had a detailed message for callers about my Jazzercise classes and now I just have the standard “the person you are calling is unavailable ...” message. Not good for business. Other than that I’ve had no problems and in enjoying the fact I no longer exceed my data limits.

Value for Money
Local Reception
Ren

RenPerth, WA

Love it

published

Great service data speeds are fast and no experience of it dropping out as yet. Coverage is so far the best I've experienced out of the major companies I definitely recommend

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
See all answers
pianotech

pianotechBrisvegas

  • 22 reviews
  • Verified customer

Customer Happiness Experts NOT

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$28.00
Included Data per Month20 GB
See all answers
Sam

Sam

  • 4 reviews

Billing is horrible!!! Roaming must select operator as automatic selection doesn't work

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$28.00
See all answers
Mobile Phone Service Providers

Find out how Circles.Life compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Dean L.

Dean L.Greater Melbourne (Outer), VIC

  • Verified customer

Managed to get the $18 deal with 20GB. Customer service 'while' porting could be addressed.

published

Seems comparable to Optus, whom I was with just prior. Speed test done in the outer east of Melbourne in the Dandenong Ranges. Considering the price I'm more than happy.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers
Grandma

GrandmaBANKSTOWN

No more worries!

published

I'm so pleased not to have to worry about minutes and data especially for less money than I was paying. Even when it goes back to the right price, next year, I'll still be smiling. Coverage is great

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers

The reviewer stated that an incentive was offered for this review

No problem with it, very efficient and helpful with problems

published

Network coverage is good in most places, areas that don’t have overall good coverage aren’t as positive but to be expected. No drop outs yet, data speed is good and calls are pretty good

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Included Data per Month20 GB
See all answers

Cheapest telco on the market with no compromises

published

I'm a student, and unlimited calls and texts and 20GB of data for $18 a month is perfect for me. I was originally with Optus and have had no drop in reception quality or download speeds since moving across- if anything, reception has been slightly more reliable and strong. (I live, work and study in inner city Melbourne and am using an Oppo Reno Z).
Very easy to sign up and port across from old Optus. While customer service has been good via the chat, it would be nice to have some sort of telephone call option to explain more difficult situations. Also, I receive far too many emails and notifications regarding referral competitions.
Overall, highly recommended

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers
Antonio

AntonioSydney, NSW

Competitive deal, good signal strength

published

Paying $18 per month for 20 GB is a very competitive deal considering the market. The signal strength is always quite good in my area and I have never experienced any dropout at the moment.
Never been in touch with the customer service, so no opinion on that!

Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers
darrell

darrellWimmera, VIC

  • 2 reviews

So far so good

published

Replaced my laptop and NBN with an IPad and Circles Life plan as I am away a lot. Best thing I could have done. Coverage and speed is better than my NBN and a third of the cost. My 20gb plan is more than adequate for my moderate usage. Queries have been answered in an acceptable manner and time. So far very satisfied.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers
Mobile Phone Service Providers

Find out how Circles.Life compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all

Very good so far

published

Been with Circles.Life mobile for about 2 months now so far very good and the price is excellent
18 $ a month for 20 gb and unlimited call and text can not go wrong with that price

Customer Service
Transparency
Value for Money
Local Reception
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers
Sue

SueDarling Downs, QLD

Great service snd price

published

The network coverage is very reliable
I have not experienced any frequent dropouts
Data download speeds are sufficiently fast and no issues with it at all. The price is cheaper than other companies and more reliablen

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers
Nasrin Abdi

Nasrin AbdiSydney, NSW

I am not happy with it

published

I am not happy with this internet provider. Complicated way to communicate with them and you have to repeat something 1000 times and finally, they can not fix it. Not recommended

Customer Service
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$28.00
Included Data per Month20 GB
See all answers
Joe

JoeSydney, NSW

  • 4 reviews

Excellent experience

published

The Arrival of the new SIM card was fast. I transferred my number from Optus online 2 days ago in a very easy way. The activation was fast, it toke 4 hours only to transfer from Optus . performance has been exactly the same as optus since switching

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$18.00
Included Data per Month20 GB
See all answers
Roman

Roman Metropolitan Adelaide, SA

FAR FROM PERFECT

published

My network coverage is still constantly unreliable. I have constant frequent DROPOUTS often early evening and mornings before 9 am, so can only say your service is not recomendable to anyone & I only rate you two & half stars at best. Also after my complaints to you little compensate has been offered, nor proper follow up . Sorry not good enough !

Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month20 GB
See all answers
Page 2 of 12
See all Circles.Life reviews

Questions & Answers

Andrea B.

Andrea B.asked

does anyone know the process of how to cancel

No answers
Rebecca H.

Rebecca H.asked

How do I set up voicemail please?

3 answers
pianotech
pianotech

Major problems with this non VM service, especially if you rely on hospital & specialist/ government services.
A. private #'s (cannot see who has called)
B. gov. services, as a general rule, will not leave a voice message if they can't identify who you are on the # they have called. (epic fail)
You have been warned.

Rebecca H.
Rebecca H.

Thank you pianotech. Yes! I had not realised it was a non-voicemail service. This does make things a bit awkward as I do like to screen calls and not everyone leaves tex messages...

Rebecca H.
Rebecca H.

text

Ziggy

Ziggyasked

How is the massage bank working?

3 answers
Brad W.
Brad W.

There is NO voicemail - just a missed call service

quickhost
quickhost

Paper cups, string and sticky notes......

There is no Vm. If someone calls you get a text, they can leave a voicemail and it is sent to you as an mms. You cannot turn this off, nor change the greeting.

Don’t do it.

Ziggy
Ziggy

Thanks Guys

Get an answer from our members and Circles.Life representatives

Other Mobile Phone Service Providers

Previous
Moose Mobile

Moose Mobile

4.7(1,429)
C Mobile

C Mobile

4.7(263)
Pennytel

Pennytel

4.4(776)
Hive Mobile

Hive Mobile

4.6(106)
Hello Mobile

Hello Mobile

4.0(117)
Vaya

Vaya

3.7(2,486)
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.