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GDMSouth-Eastern Region, NSW
- 2 reviews
Evap Cooler Fault analysis and service.
Service team arrived on time and quickly identified the faulty solenoid. Replacement and service all achieved in 30 minutes and Ian explained everything as he did the work. Always happy with Climatemaster!
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ruthybeldomCanberra 2600, ACT
Evap cooler service
Very efficient and pleasant technician, great service, would highly recommend to anybody looking for a service technician. Very good value for money and a great job completed. Bookings are simple.
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Very poor customer service post installation
We had a system installed in September 2022 at a cost of about $10,000 ish and have contacted climate master repeatedly about ongoing problems both with the system and electric issues caused by the system. To date no one from this company has come back to our house to review our concerns:
Thumping noise from the ceiling when windy
Unable to turn off the AirConditioning in a room using the wall switch
System constantly blows cold air in the home office
System continues to blow cold air at speed even when a room has reached and is below the desi...Read more
1 comment
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DonnaCanberra
- 2 reviews
- Verified customer
Climate master professional and reliable
Impressed with their customer service from original booking through to service. They actually ring you day before and day of appointment to give a more accurate expected time of arrival. Showed photos of the unit he repaired. Very polite
1 comment
Liam Z.Climate Master
Thanks for your great feedback Donna :)
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Always reliable
I have had very good service from this business for many years. The efficient technician who recently serviced my air/con arrived on time and showed me a photo of the internal condition of the unit after servicing it.
1 comment
Liam Z.Climate Master
Thanks Janet!
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Gail HainesIsabella Plains 2905, ACT
- 2 reviews
Service review
Hi just wanted to say how professional your technician Ian was with servicing my evap. Not only did he complete that he also showed me some additional benefits when using the evap cooler.
Outstanding service & thankyou Climatemaster
1 comment
Liam Z.Climate Master
Thanks for your feedback Gail!
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Jase
- 2 reviews
Climate Master service
The technician rang the previous day to inform of a time. On the day he came at exactly that time. He was very friendly & efficient. He showed me photos of before & after the service & I had these & the receipt in my in box before he left the house. Great service
1 comment
Liam Z.Climate Master
Thanks Jase!
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Always reliable, friendly and professional.
Both our installations were professional, clean and timely. Since then all maintenance checks and regular services have been performed by friendly and knowledgeable technicians. Couldn't recommend Climate Master any higher.
1 comment
Liam Z.Climate Master
Thanks Michele :D
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Annual Service
This call out was for an annual service. Have used this company for years. Ian the serviceman has been before. Friendly, polite and efficient. Helped deal with an issue I had with no trouble explaining
1 comment
Liam Z.Climate Master
Thanks for your feedback Jacky!
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Philip H.Canberra 2600, ACT
Great service.
The technician attended and completed the aircon inspection and service without issue. Communication was clear and all work was very professional. Highly recommended for service and repair call outs in the Canberra region.
1 comment
Liam Z.Climate Master
Thanks Philip!
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Excellent service.
Received phone call the day before the service which was a great reminder. Excellent, prompt, reliable service and provided pics of all work completed at the time. Would definitely recommend.
1 comment
Liam Z.Climate Master
Thanks Glen!
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Great customer ServiceNicholls 2913, ACT
Great example of customer service
Technician Chris arrived at the appointed time .friendly and efficient service, answered all the questions and was able to resolve the issue. have Chris back whenever we have a problem
1 comment
Liam Z.Climate Master
Thanks for your review!
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Helen DiganCook 2614, ACT
Air con service
Excellent service provided along with instructions on the best usage of the air conditioning - serviceman had a pleasant manner and I think he deserves more money - I was more than happy
1 comment
Liam Z.Climate Master
Thanks Helen!
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The reviewer stated that an incentive was offered for this review
LawrieKCanberra 2600, ACT
- 3 reviews
Fantastic service
Great service, on time and always ensures things are finished. They have repaired my evap air con and heater for years and never been disappointed. A great experience from the start to finish.
1 comment
Liam Z.Climate Master
Thanks for your review Lawrie!
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PeterKambah 2902, ACT
Climatemaster - excellent, polite and professional.
Climatemaster have been servicing our heating and cooling for last 15 years. Their technicians are excellent, polite and professional. They always tell us of any isue detected; usually none. They ring before coming and arrive when they say they will. Recommend using Climatemaster to anyone with heating and cooling systems.
1 comment
Liam Z.Climate Master
Thanks for your great feedback Peter!
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Excellent service
Chris confirmed time of appointment, arrived early (which he warned me about), and efficiently completed the service. Chris was tidy and didn't leave any mess behind. Extra bonus = no offensive comments.
1 comment
Liam Z.Climate Master
Thanks for your great feedback Kylie, we will pass this onto Chris :)
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Great people to work with.
I have been dealing with Climate Master for years. They have always given great service and advice. And always on time! Professional and polite, whether on the phone, advice on site or technicians working on the systems.
1 comment
Liam Z.Climate Master
Thanks Dave!
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Jazzkid
- 2 reviews
- Verified customer
Great service
I had a two yearly service. The technician was very helpful, considerate and polite.
Climate Master have always been responsive and I have no hesitation recommending them. Hope this helps
1 comment
Liam Z.Climate Master
Thanks for your great feedback :)
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Great service
The technician arrived promptly, in fact early which is not a common occurrence these days, was friendly and on completion gave us a run down on what he’d done and what to expect in the future from our heating unit. Excellent all round.
1 comment
Liam Z.Climate Master
Thanks for your great feedback :)
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Very good service
Chris was very friendly polite and timely.
He checked out the issue I had explained and said problem could or was related to the return filter. Clean on a monthly basis.
1 comment
Liam Z.Climate Master
Thanks for your great feedback :)
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Liam Z.Climate Master
Hi Eve, we're sorry to hear this feedback. I would be great if we could find out more about your review. I’d appreciate if you give me a call on 6228 1126 at your convenience to discuss these issues and rectify them. Thanks, Liam.