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See the Best Car Dealerships in 2022 as rated by Australians on ieatwords.com.au.
Sam M.Sydney, NSW
Sales
Great service by Jamil and will sales team.
Thank you very much guys !! Now we are enjoying our fantastic X4.
Would highly recommend purchasing a new or used vehicle from this terrific sales team.
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Grant CameronSydney, NSW
- Verified customer
Great vehicle and professional service
The BMW X5 is an exceptional motor car.
Jamil and David we very courteous and professional. Most importantly they listened and actively addressed our concerns working as a team during our visit and while on a test drive. As a result this was a very fuild and easy purchasing decision.
1 comment
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Worst dealer
No principles, bad business practices. Stay away from them. They think customers are fool. Back flipped on what they offered in one day. Worst experience ever at any car dealership.
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consumerSydney
- 9 reviews
Very uncompetitive, go elsewhere
Took the car in for a trade-in valuation on an i30, was $6,250 lower than the next quote.
Told them that the offer was dismal and they made vague noises about oh well lets see what we can do.
Took them exactly another week to come back and improve by $700 which was laughable.
Go elsewhere, in my experience you will not get a fair deal.
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EliaSydney, NSW
Perfect experience
Just bought my new car from Col Crawford. Jamil and Aiden, helped me through the whole process. Two days after I chose my car I was driving it! I have already recommended Col Crawford to my friends.
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GPXSydney
- 3 reviews
Very Happy Customer
I had such a great experience purchasing my new car from Col Crawford. All the staff were knowledgeable and not at all pushy. Will definitely be back when its time for an upgrade!
1 comment
Col C.Col Crawford
Thank you for the great 5-star review and for taking the time to share your experience with our Dealership, we are thrilled that we have met your expectations.
We thank you again and know you will enjoy your new car~ Safe Driving~ Lani Waterman
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HugoSydney, NSW
Awesome buying & service experience
From the moment we walked into the dealership - so many brands to choose from... we were greeted with respect and listened to. We ended up buying a Holden Colorado with all the trimmings... and to top it off, our first service experience was just as great - highly recommended Col Crawfords.
October 4th 2022 Update: Awesome
Purchased a new car for my mum - the entire team in the Holden dealership went out of their way to assist. We will definitely be recommending Col Crawford Lifestyle Cars.
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MDWSydney
- 8 reviews
- 13 likes
- Verified customer
Maybe time for a change....
Have been getting my car serviced there from new. Last scheduled service it came back with a high pitch squeal from a front wheel, a missing a wheel nut and one of the chrome wheel nuts replaced with an ordinary steel nut! Turns out they had bent the backing plate when checking the brakes. But it meant the inconvenience of taking it back a second time to get it repaired.
Next visit was to get my windscreen replaced under warranty after it cracked inside the glass. After waiting for a new windscreen to be sent to Australia, it was replaced. E...Read more
xcept the windscreen washers now didn't work and the microphone for the car's phone system which sits next to the top of the windscreen now didn't work. So booked back in again. No apology, no offer of a loan car. Having to take a car in for a service is inconvenient, but its part of owning a car. Taking it back a second time - twice - to get things fixed caused by their mechanics isn't good enough.1 comment
Col C.Col Crawford
Dear MDW,
We are sorry that you have had this experience.
We apologize for the lapse in Customer service that you as a customer deserves.... Read more
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Jody ShepherdSydney, NSW
- 4 reviews
Excellent Experience
Exellent experience. I highly recommend Col Crawford BMW Brookvale team, I cannot fault my experience & love my new BMW 125i Sports. Keep up the brilliant service guys. Thank you Jamil & Ian for a first class experience. ⭐️⭐️⭐️⭐️⭐️
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Mirko HAU
Dont trade a car there!
Offering 2K for mrs car, when there was a same one in the lot for 12k, same ks, mrs car was higher spec. Went there 2 years ago to trade my landcruiser for as Patrol, Offered me $3800!!!!, they had the same model In their used car section for 20k, same condition and km. Be careful you dont lose big $$$$ on a low trade in.
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TtlkDee Why
- 2 reviews
- 3 likes
No service.
My son and I walked through all the showrooms for over an hour today, without a single salesperson offering a hello, let alone any service. The only person to acknowledge us was the receptionist at BMW. After saying we were happy to browse before asking questions, she promptly directed us to the second hand vehicles upstairs! Useless and judgmental whilst I was interested in a new 2 series.
Staff were available and clearly watching us. So their sexist, ageist and prejudiced presumptions cost them an easy sale today. Shame on you.
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FreddyDee Why
- Verified customer
honest, reliable servicing
Col Crawford have been servicing both my BMWs for many years and the servicing has been excellent. I know a reasonable amount about my cars' from a mechanical perspective and the team are always open to discuss issues which maintains my confidence in the work completed.
I've only had one incident where my car was backed into in the car park when left overnight and they rang me straight away, organised repairs (new rear bumper and some panel work), and gave me loan car whilst repairs were completed by McCreath Prestige. I'm sure some compan...Read more
ies would hope you just drove off without noticing. I've used McCreath for several repairs and they have a top reputation for quality, you'll see some pretty exclusive cars entrusted with them so Crawford's didn't cut corners on the repairs.Similar opinion? Write a review on ieatwords.com.au!
Appalling Service
Too many young kids employed in the service centre who are careless with handling of cars. I took my car in for a service and came out with 2 large scratches on both sides of the car which the service centre denied was their fault and would not repair them. I would never go there again or recommend to anyone.
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Glen EaglesSydney, Australia
- 8 reviews
- 4 likes
Scheduled car service
I decided to get my car serviced close to work so I would not be without a car, booking online was straightforward enough and confirmed the day and location of my service. On arrival in the morning I found that the centre was crowded with a number people dropping off vehicles which was quite confused and not many places to leave the car, Eventually when I left the car I had no idea what to do so went across to the customer lounge to find some help but nobody was available their either, a few minutes later I noticed someone looking at the car an...Read more
d asked them to help upon which time the service adviser was very helpful confirming everything including that I was booked for the wrong scheduled service, once this was cleared up I left the car. Later on in the day I found out that parts had to be ordered to fix a known problem I had with the brakes and was advised that the parts would not arrive until the following day so decided to leave the vehicle, unfortunately the parts did not arrive until the afternoon the following day and the service adviser kept me informed but picking up the car so late in the day was not an option as I had received a lift from a work colleague. I picked up the car the next day and received an exterior wash and full report of what had been carried out. I now feel allot safer not that everything was fixed and the service was completed better than I had received from other mechanics. Aside from the booking mix up and actually leaving the car I was happy enough with the service booking availability, customer lounge option and close to work initial drop off confusionSimilar opinion? Write a review on ieatwords.com.au!
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Col C.Col Crawford
Dear Grant, thank you for your fantastic review. Your feedback is essential to us.
to offer. It's nice to hear that Jamil and David helped to make your experience such a positive one. Enjoy your new BMW. Warmest regards ~ LaniOur team of professionals is dedicated to providing you and everyone else who visits us with only the best there is ... Read more