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Reviews

4.7

226 reviews
5
(197)
4
(11)
3
(2)
2
(0)
1
(16)
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Peter

PeterGreater Melbourne (Outer), VIC

Air Conditioning Servive

published

After having my 2 Air Cons serviced by another Air Con repairer who did a crappy job, I got onto Comfy
They came out at allotted time, first guy Brendan tested, found fault, explained procedure and quoted
I accepted quote, then a couple of hours later the refrigeration service guy Shawn rang to say he’s an hour away
He arrived, got to work and identified the 2 leaks, fixed, tested, regassed and tested again
Great job, very professional people to deal with, quick, efficient, would certainly recommend
Customer service very good indeed

Tri Tan

Tri TanGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Qoute for changeover of dishwasher

published
1 comment
Tri Tan
Tri Tan

Got a quote from Good guys. $139.00 got the job done and working well.



Raj

RajGreater Melbourne (Inner), VIC

  • 2 reviews

Worst customer service.

published
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Vicki M.

Vicki M.Greater Melbourne (Inner), VIC

Vicki

published

Invoice 27566 Shawn was very respectful and very easy to understand .explains what he is doing all the way through . I would diffently recommend shawn to family and friends Shawn is very easy going

Tim B.

Tim B.Southwest, VIC

Great Job

published

Shawn and Mitch were professional, efficient and explained each step of the installation of our new split system. The new unit is and associated wiring etc has been installed with precision to a standard I have not seen before. Thoroughly happy with the installation and would not hesitate in recommending ComfyFirsty to others. Now bring on the hot weather so we can use enjoy the new system.

Great work chaps!!!

janet pavakis

published

Shaun gave very good service, very happy pleasant person and worked efficiently. Cleaned up. all work was completed as required. would recommend the business to a friend .Replaced old air conditioner.

Satu

SatuGreater Melbourne (Outer), VIC

Super fast service

published
  • Verified customer

New Air Conditioner

published

Great service. On time, phoned to say they were on their way. Old out, new in, 1hr 30 minutes. Very friendly. Will certainly recommend to my neighbours. Next door will be in contact soon.

The reviewer stated that an incentive was offered for this review

Kelly W

Kelly WVictoria

  • 2 reviews

Great service again!

published

Mark From Comfyfirst installed a new air conditioner for us last week. I did not get quotes from other companies because I previously used this company to rewire entire house and later plumb in the new kitchen. I trust Plumbfirst for the quality of both their work and staff. True to form, they arrived on time and did an excellent job with no fuss. The electrician and plumber were both terrific.

The reviewer stated that an incentive was offered for this review

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Worst customer service experience EVER!!!

published

Quick service

published

After ringing several companies who didn't ring back or couldn't service my evaporative cooler for a couple of weeks. ComfyFirst came the same day. Everything was explained what was going to be done for the quote they gave me. Showed photos of before and after service. Shane and Tregan were very professional and everything was left clean. invoice number17479. Helen

The reviewer stated that an incentive was offered for this review

Graeme Dow .

Graeme Dow .Greater Melbourne (Outer), VIC

Well done Comfyfirst

published

Last week on the on the Thurs 10th the gas ducted heater would not start so i rang plumbfirst an hour and a half
later Josh from B/Marsh was at the front door very quick response well done I thought thanks to him he had the heater up and running again as being up in years my partner and I were very thankful Thanks again Josh for your friendly service Graeme and Wilma .

Gale

GaleGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent customer Service

published

After ringing two previous companies who didn't bother to return my calls, when I rang Comfyfirst it was hassle free experience as well as sorting the problem all questions answered.
Gale

Warm again!

published

Zac P and Ryan P were awesome. They replaced all the duct work under our house with great humour and skill - it was a tiny space which needed a lot of dirt excavated and it would have been hard and horrible work. Thanks fellas.

Gillian

GillianGreater Melbourne (Inner), VIC

  • 2 reviews

Kyle is a lovely person

published

Kyle was dealing with airconditioning at a neighbour's house. I asked him to come in and look at my airconditioning unit which wasnt working . He came in and fixed it for no cost. He was friendly and efficient. Thanks Kyle!

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horrible aftercare from the customer service

published

i've recently done my heating unit replace by Dean from Comfyfirst despise of its high rating on product review. after collecting all the payments, ive been chasing for the invoice copy and manual book from them, but after the whole month, i've got no reply or updates on any of these. it's such a waste of time and horrible experience once they got the payments, they simple don't care if there's further inquiries needed from the customer. very disappointing.

1 comment
ComfyFirst
Robert M.ComfyFirst

Good Morning susu90, PlumbFirst pride ourselves on our after sales service. Please provide your Invoice Number and this will be looked into immediately. Alternatively, contact the Call Centre on 1800 05 06 07. Kind regards PlumbFirst Customer Service

Barbillisa

BarbillisaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Very happy with our new ducted heating

published

It was fantastic dealing with Kyle, Benny and Jayden. They listen to what you need, ComfyFirst were competitively priced, and Benny and Jayden did a great job installing our new Braemar Gas Ducted Heating. Everything you want - expertise, patience and a hard working team. We're very happy with all aspects of the job. Thank you.

The reviewer stated that an incentive was offered for this review

Pete

PeteCentral Highlands and Goldfields, VIC

  • 2 reviews

Excellent Service

published

Went through Dean, competitive quote for Heating and Cooling system. All work carried out efficiently at the time stated. Very few issues with communication (there was a lot). Only problems occurred during final install, faulty controller, this was replaced quickly, also damage during install, this was repaired the next day good as new. Good service is always appreciated, but a level above that, is how problems are dealt with and on this occasion that was excellent.

Great service

published

I am so happy with the service from Zac w and Zac p,
They were both lovely boys,very efficient,did a great job and cleaned up beautifully after themselves. Would highly recommend

The reviewer stated that an incentive was offered for this review

  • Verified customer

A Great Team

published

Benny and jayden worked at my house today. Amazing guys. They were so friendly and I would recommend them to anyone. I was very happy with everything from beginning to end of job. I wish all tradies were like these guys. Can't find fault with anything.
Josh was also amazing. Friendly easy to talk to. He listened to my request and explained everything i needed to know. Congratulations on a well organized and happy friendly team.

They desèrve a bonus. They were amazing.

The reviewer stated that an incentive was offered for this review

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Questions & Answers

"Omi"

"Omi"asked

We live in Victoria, 3915 do you do Service for a Futjitsu Room Air conditioner?

No answers
Vilya

Vilyaasked

How expensive is this company in comparison to other companies? For example, I've just been quoted $250 by another company for a full one hour service (single storey house, reverse cycle split system air conditioner), which I regard as expensive, but haven't enquired enough to know.

2 answers
Mark
Mark

Do yourself a favour and stay away from these guys - any money you may save will cost you much more in time and frustration.

wingman58
wingman58

Fortunately I had good experiences with them both times, on time and professional and great workmanship as well and also happy with the cost.

Get an answer from our members and ComfyFirst representatives

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