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Reviews

3.3

111 reviews
5
(27)
4
(30)
3
(23)
2
(14)
1
(17)
  • Build Quality
    2.4 (5)
  • Value for Money
    2.2 (5)
  • Ease of Use
    3.4 (5)
  • Cleaning & Maintenance
    3.0 (5)
  • Noise Level
    3.0 (2)
  • Product is used
  • Consistency
    3.5 (4)
  • Milk Frothing
    4.0 (3)
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Edd

EddLondon

Very unreliable

published

Unfortunately disposable

published

This was a great machine when I bought it - looks good, worked well, all completely straight forward and fit my needs for no-fuss coffee. 12 months or so down the track, it leaks and getting a good cup out of it is a challenge. The things that you could put up with initially - the noise and the shaking - become even more annoying when you can't even get the coffee you want at the end of it.
Looks great, worked well initially
Leaks in the long term, noisy, shakes

Terrible Coffee noisy machine

published

Nice looking machine, reason I bought it after my trusty old Breville broke down. Very very disappointed. I spent two days trying to get a decent coffee. Ground too coarse, very very weak, ground fine took ages to come through and all grinds in between didn't produce a decent cup, btw using same coffee as always which is great quality. Machine vibrates. Supplier changed it without a problem. Back to buying a Breville.
Pretty colour
Couldnt get a decent cup of coffee. Vibrates



Manual / Semi-Automatic Coffee Machines

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Ange

AngeSydney

  • 2 reviews

Good for personal use

published
Michelle5472

Michelle5472South East Queensland, QLD

  • 5 reviews
  • 1 like

Good for small cheap machine - but get extended warranty!

published
1 comment
Rachael42
Rachael42

I would use that email to follow up with Fair Trading. Companies are still obliged to help you if a product is just out of warranty.

ursus8878

ursus8878ADELAIDE

Perfect for those who prefer manual coffee making rather than the full-auto/pod systems

published
nmw

nmwAU

  • 8 reviews

So far so good, great first impressions!

published
2 comments
Meee
Meee

Was this a special deal? Or did you haggle?

Buzzcocks

BuzzcocksLondon

Woefully unreliable

published

Don't get me wrong, the coffee is great... when it works. When it breaks down, and it will! Delonghi will want to take it in for repair, we've had ours for 7 months and it's been broken more than it's been fixed in that time. Ours is in for repair now but the last time it broke down they had it for over a month. I would suggest either taking out the retailers extended warranty or buy a cheaper coffee maker that will be easily exchanged when it breaks down.
Coffee is ace, especially if you are prepared to grind your own beans for it
Woefully unreliable, when it breaks down you can kiss great coffee goodbye for weeks on end

Reuben A.

Reuben A.Melbourne

Never used a coffee machine? dont worry.

published

This coffee machine has changed the way to see coffee. I've been able to try and enjoy numerous different types of coffee without fearing that I've made it too strong or too weak. After about my third try I was making some amazing coffee's that I usually wouldn't have enjoyed without it. It is hundreds of times nicer than plunger or any coffee through a drip filter. Honestly I don't know the science behind it but this thing sure adds convenience. Thanks for this awesome piece of technology that I'll impress my friends with later.
Reliable, fun, easy to clean, tasty coffee
I havnt found anything yet.

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Taffetacat

TaffetacatMelbourne

  • 6 reviews
  • 3 likes

Love this little red machine, love it!

published
CeCee

CeCeeBrisbane

  • 2 reviews

Its the small things that matter

published

I agree with the previous review, looks great but too much plastic. Not including a milk jug or proper tamper is annoying. The machine is too light weight. Removing the coffee filter holder requires heavy pressure on the machine with the other hand so the whole thing doesn't move. The cup clearance is just that, only for cups. Steam pressure for milk frothing is weak. Good machine for occasionally coffee drinkers. Now I know more about coffee, and coffee machines I want an upgrade.
Looks good, easy to use, and compact.
Light weigh, cup clearance, and poor milk frothing.

Page 6 of 6
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Questions & Answers

Peter A

Peter Aasked

Icona Pump Espresso

I have just had the power button replaced on my icona machine
Now it wont froth my milk
It is only 9 months old

1 answer
Claire D.
Claire D.

I took mine back and got a refund. Yours should still be under warranty

Leesh

Leeshasked

Icona Pump Espresso

Every time I make a coffee I have to hold down the coffee button in order for the coffee to come through. If I don’t hold it down no coffee comes through (nothing happens). Please help - machine has been descaled and cleaned. Thanks in advance

No answers
Gráinne

Gráinneasked

Icona Pump Espresso

My coffee machine is leaking water from the underside of the unit. Where the silver filter is and all around that area? It was working perfectly up until today.

4 answers
DeLonghi
Cheryl B.DeLonghi

Do you mean from the drip tray that sits under the brew area.
Or from the back near the water tank. Sometimes if that's not pushed down the whole way water will come out of the water tank instead of flowing through the machine check the water tank is connected properly also check the drip tray isn't too full and overflowing through the back of the drip tray.
Please let me know how you go. thank you

Gráinne
Gráinne

I think I used to fine a grind and it’s blown something

DeLonghi
Cheryl B.DeLonghi

HI Grainne, i think it might be best for you to contact customer service and organise a service. Also they can go through some steps with you first.
Can you call them on 1800 126 659 if you are in australia, thank you

Get an answer from our members and DeLonghi representatives

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