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Reviews

2.9

30 reviews
5
(6)
4
(4)
3
(7)
2
(8)
1
(5)
  • Build Quality
    3.4 (10)
  • Value for Money
    2.7 (9)
  • Noise Level
    3.3 (10)
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Poor quality

published

My first kettle lasted about 2 yrs then stopped working so we bought another one and same thing happened after 2 yrs stopped working, expected more for the price these sell for. Wouldn’t buy another one



Purchased in January 2021.

Build Quality
Noise Level
Value for Money
Annie K

Annie KSouth East Queensland, QLD

  • 4 reviews
  • 1 like

Best kettle I’ve ever owned.

published

This is definitely the best kettle I’ve ever owned. The pouring spout is perfect, never spills a drop, it doesn’t leak when boiling, and the water tastes great.
It wasn’t cheap, but definitely worth the extra money, plus it looks great in my kitchen (I got the dark blue), doesn’t even show finger marks like most other kettles do. Highly recommend!!

Purchased at Myer for A$139.00.



Build Quality
Noise Level
Value for Money
Davo

DavoSouth East Queensland, QLD

  • 7 reviews
  • 1 like

Quality kettle

published

A quality product with a stylish look and great colour. Works well and gives that extra look to our kitchen.Just bought another kettle along with the matching toaster as backup, incase DeLonghi changes the design. Love the look.

November 14th 2022 Update: Great design

Had this kettle for three years now and have just bought a back up one as Delonghi seem to be changing there design and I wanted to keep the look in our kitchen.
The quality is top notch and this little work horse never misses a beat.
Good quality finish as well.
Would definitely recommend.



Purchased in November 2021 at Peter's of Kensington for A$89.00.

Build Quality
Noise Level
Value for Money
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C.Ry.

C.Ry.Perth, WA

  • 4 reviews

lasts..

published

This kettle has lasted me 4 years!!! And I have tea around 3 times a day. Very impressed with it, except only recently it has started to leak when I tip it to pour water into my mug. Otherwise.. i think it lasted pretty well for a kettle that gets used so much.

Lorraine

LorrainePerth, WA

Looks good. Bought from Myers.

published

Water tastes fine, level hard to see. Speed of boiling okay. Colour very nice. Downhill from here. Lid is very tinny and ill fitting. The worst fault is how quickly the inside base discolours. Every couple of days I boil a couple of cut lemons in it to remove the stains. Even this doesn't work 100% each time. My old cheap red Kmart kettle leaves this expensive one for dead. Glad I didn't throw it out!

Purchased in April 2021 at Myers.

Build Quality
Noise Level
Value for Money
Michele1608

Michele1608Sydney Surrounds, NSW

  • 3 reviews
  • 4 likes

Don't judge toaster and kettle by its cover!!

published

Purchased for A$130.00.

Build Quality
Noise Level
Value for Money
Bazil

BazilNorth Western Region, NSW

  • 5 reviews

Looks nice but noisy

published

Love the look of this kettle!! The lid is a little hard to remove when filling and the water level feature is hiding under the handle which makes it a little hard to see. The element is hidden but it is noisy when boiling. But it looks smart with its glossy finish.

Purchased in June 2021 at Qantas store for A$120.00.

Build Quality
Noise Level
Value for Money
C A

C ACentral Highlands and Goldfields, VIC

  • 15 reviews
  • 4 likes

Slow but reliable

published

Reliable, stylish and easy to use. I bought the red and the colour is great, I also bought matching toaster.
It doesn't taint the water, scale doesn't build up and it works fine with tank water.
Lost a star as it takes quite a while to boil. Linger than my previous cheapo supermarket brand, but apart from that I am happy.
It certainly looks nice on the bench!

Purchased in June 2021 at Myer Gifts Online for A$109.00.

Build Quality
Noise Level
Value for Money
Lisa

LisaSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

No complaints

published

Kettle and toaster were bought secondhand from a friend moving abroad. Both are used several times a day and the kettle in particular has heavy use. No rust, no spills, pours beautifully and is perfectly weighted. Cannot see what all the fuss is about as we really love ours.

Purchased in September 2021.

Build Quality
Noise Level
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Leeeeeeena

LeeeeeeenaSouth Australia

  • 4 reviews

Faulty. The worst customer service. Zero stars.

published

Purchased in April 2021 at Harvey Norman for A$89.00.

Build Quality
Noise Level
Value for Money
Kit

KitGreater Melbourne (Inner), VIC

  • 2 reviews

Not a safe product. Outer shell gets very hot.

published

Outside gets very hot despite doble “insulared” shells! Cannot clearly see level of water. I got burnt touching the outer shell. We bought matching RED toaster.
Look good but that’s all about

Purchased in January 2021.

Build Quality
Noise Level
Value for Money

Pretty but rusting from 6 months on

published

The kettle spout rusted at its base and the brown peeled around the lid from 6 months onwards. I have continued to use it (18 months) and it leaks water everywhere when I fill a pot. Also there is often a significant pool of water at the base following boiling. Need to chuck it as it’s unsafe. Will go back to trusty Russell Hobbs - in my experience their kettles lasted 5+ years. I change the filter, descale etc so it’s not misuse/abuse just poor design and workmanship.

Date PurchasedAug 2017
Andrew

AndrewSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Water level indicator is opaque

published

Having unboxed the kettle from Goodguys, and topped up water for first time, the plastic water level tube is opaque and my elderly parents want to know idiot would make it like that. :)

Fair comment from people who have seen a few kettles come and go over 85 years. I think this one is going to go because of that annoying issue...

Date PurchasedOct 2018
Kyneton

KynetonKyneton

  • 2 reviews
  • 1 like

11 years of loyal service

published

we have had the Delonghi Icona in red for 10+ years and it has been faultless - it's a handsome looking kettle and often visitors often make enquiries - we always recommend it highly and advise that they can buy with confidence. We're are purchasing exactly the same model now

Date PurchasedJan 2007
Scottbarb

ScottbarbAdelaide

I can’t get in touch with the company?

published

Not happy, product just over 12 months old - expensive. Obviously high price does not equal quality. The on and off switch does not work. Tried to call someone- no contact numbers - all on line. All I want is a replacement or a person to talk to but it seems no one will take responsibility for an item that is clearly faulty.

Date PurchasedJun 2018
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Shirley Marjanovic

Shirley MarjanovicSydney, NSW

  • 14 reviews

Love my kettle

published

I love my kettle as it looks Amazing in my kitchen with my matching toaster. I use my kettle everyday to make tea, my children lunches for school it is very easy to use. I recommend everyone to buy this kettle if you love the vintage look! I picked a black colour one to match my kitchen theme.
Thanks Delonghi,
Shirley Marjanovic

Date PurchasedFeb 2017

Manufacture Date wanted

published

The kettle no longer boils water properly & will not boil again for sometime until after it cools down. Can anyone tell me when it was manufactured as I was told I purchased it in 2013 which I feel is not correct. I did purchase extra warranty however this was after another brand of kettle started to leak and was returned to supplier.

Date PurchasedDec 2013
Ryan W

Ryan WShepparton

  • 3 reviews
  • 8 likes

Element burned out after 18 months

published
Date PurchasedNov 2015
Mathews

MathewsPerth

  • 2 reviews

terrible product and warranty

published

I purchased the kettle in March 2017 from Harvey Norman and used it more than once every day. Within 4 months, the kettle has rusted inside and outside. When contacted the manufacturer under the warranty, I was given the run around - to take to an agent who will forward the product to the Delonghi and wait for their decision. You have to live without a kettle during that time. What a terrible product and what a terrible service. Please don't buy this product. I will not buy any of their product in my life time.

Date PurchasedMar 2017
James

JamesMelbourne

  • 6 reviews
  • 10 likes

Reliable, quality kettle

published
Date PurchasedMay 2015
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Questions & Answers

Helen A

Helen Aasked

Icona KBO2001

Is the kettle noisy? I currently have a Bosch kettle and it's really noisy any advise?

1 answer

My Delonghi kettle is not noisy and the bottom part doesn’t get hot only towards the spout as I have to be careful of my special needs children as they like to try and touch hot things. Try the Delonghi as I have in my photo. Good luck

spotless

spotlessasked

Icona KBO2001

I have a delonghi kettle kb02001r I would like to clean it on the inside as it almost look like a cooper colour inside.I bought a kettle cleaner and the instructions on the bottle says not to use it on aluminium or magnesium alloy kettles. What is the interior of this kettle and what do you recomend to clean the kettle interior with?
Thanking you in anticipation for your reply.
Agnes

2 answers
Nat
Nat

I've never used a "kettle cleaner" as such. What I have done in the past is cut up a lemon into chunks, pop them in the kettle with water level at MAX and boil twice. Empty out the lemon and water. Refill with clean water and boil. Rinse and repeat. Good to go. I've done this with all of my kettles over the years, whether they be metal or plastic and have had no issues. Mum and Nan passed this down to me :)

spotless
spotless

I was told the same method by a friend and it worked wonders. Thanks for the tip.

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