Dyson Pure Hot+Cool Link Questions & Answers (page 5 of 5)

Hi Karen,

Thanks for your question.

The Maximum wattage on heat mode is 2000 Watts, on fan mode it's under 60W.

If we can be of any further assistance please don't hesitate to email us at [email protected]

Mira
Facebook.com/Dyson

Hi Leon,

Thank you for your query.

The machine will continue to monitor the air when the machine is in standby mode with the green A showing. Please be assured this is normal.

Just to confirm, Continuous Monitoring refers to when the machine is off, but still powered on at the wall.

If we can assist further, please give us a call on 1800 239 766. Our Dyson Experts are available Monday - Friday 8 am - 8 pm and Saturday - Sunday 8:30 am - 4 pm EST.

Best wishes,

Shan
Facebook.com/Dyson

Hi John,

Thank you for your query.

Actual energy usage over time is specific to the exact environment in which the fan heater is being used, so it is impossible to calculate a "running time" or amount of energy required without knowing room dimensions, start temperature, building materials, window and door numbers and size.

When in active heating use, the Dyson Pure Hot+Cool uses 2000W when heating the room at maximum power. When on standby, it uses under 1W of energy. Once the desired temperature has been reached, and it's maintaining the room’s temperature, energy use varies but will be a minimum of 2.5W. Because of its intelligent thermostat, in this mode, it will use less on average than most other fan heaters. This is because when the room reaches your desired temperature, the machine goes on standby. When it's cooling, it uses much less energy (approx. 44W) on its highest setting with oscillation on.

Best wishes,

Shan
Facebook.com/Dyson

Hi Lucas,

Thank you for your query.

Regarding maintenance, the machine can be wiped over with a soft dry cloth.

For the filter, no routine maintenance is required until the filter needs to be replaced (after approximately 4300 hours). This is easily done at home in only a few minutes. You can see how this is done here: https://www.youtube.com/watch?v=dBukB_1cXBE

Best wishes,

Shan
Facebook.com/Dyson

Hi there,

Thanks for your question.

The maximum wattage on heat mode is 2000 watts and the maximum on the cool mode is up to 44 watts.

Our air multiplier technology ensures that the airflow output from the machine is higher than the airflow generated from the motor.

The machine can also be set to Auto mode which means it senses and reacts to the particle levels in the air which is an efficient use of power. On heat mode the machine is controlled by a thermostat target temperature, so when the room reaches the temperature it will stop and save power, waiting till the room cools down by one degree Celsius, then will start heating again.

For further information about our machines please email us at [email protected] and we will be happy to assist.

Best wishes,

Mira
Facebook.com/dyson

Hi Chris,

Thanks for your question.

The machine does require a minimum airflow in order for the sensors to pick up the particle levels in the air for your graph on continuous monitoring mode. So it will make a quiet humming noise even in standby in this mode. If you wish to turn this off, go into your Link app settings and turn off continuous monitoring, and the noise levels will reduce, however the you will no longer have the graph readings.

If we can be of any further assistance with your purifier Link app, please email us at [email protected].

Best wishes,

Mira
Facebook.com/dyson

Hi Kerri,

Thank you for your query.

The Dyson Pure Hot+Cool Link can capture 99.95% of particles down to PM 0.1. This includes pet dander, pollen and allergens.

You can explore more here: http://www.dyson.com.au/fans-and-heaters/purifiers/dyson-pure-hot-cool-link-evo/overview.aspx

Best wishes,

Shan
Facebook.com/Dyson

Hi John,

Thank you for your query.

The Dyson Pure Hot+Cool will work as a fan and cool people in front of it via the wind chill effect, however, it won't cool the air like an air conditioner as it doesn't contain any refrigerants or the like.

Apologies for any disappointment.

Best wishes,

Shan
Facebook.com/Dyson

Hi Mel,

I am sorry to hear this. This isn't to be expected.

Please remove and replace the filter as outlined via this link: http://www.dyson.com.au/support/hp02/pure-hot-cool-link-white-silver/maintaining-your-dyson-purifier/replacing-the-filter-unit

If the whistling continues, please give us a call on 1800 239 766 with your machine handy, and we will be happy to assist further. Our helpline is open Monday - Friday 8 am - 6 pm and Saturday - Sunday 8:30 am - 4 pm EST.

We look forward to hearing from you.

Best wishes,

Shan
Facebook.com/Dyson

Hi Jess,

Thank you for your query.

The Dyson Pure Hot+Cool Link is great for any allergy sufferers and can capture airborne fur and dander along with pollen, allergens, bacteria and mould.

You can find out more here: http://www.dyson.com.au/fans-and-heaters/purifiers/dyson-pure-hot-cool-link/create.aspx

Best wishes,

Shan
Facebook.com/Dyson

Hi Jules,

Thanks for your question.

As this machine runs on a thermostat on heat mode, it's hard to quantify the exact power consumption, as this can vary for each room area, the starting temperature and the target temperature. The machine runs on 2000 watts on the maximum heat setting but will only heat while the air is below the target temperature, and once the room reaches your target temperature it will stop heating.

On fan mode the power consumption is 44 watts at the maximum airspeed.

When set to Auto mode, the machine intelligently selects the most efficient airflow to reduce particles in the air.
When it reaches its target, the machine will slowly reduce the airflow - instead of simply switching off - to maintain
this target level. It then switches to idle mode, where the machine is still monitoring and reporting, but using
minimal airflow. This means that following a pollution event, the purifier fan doesn’t continue to run at a constant,
and perhaps unnecessary, airflow, after reacting.

If you have any further questions please send us an email at [email protected] and we will be happy to help.

Best wishes,

Mira
Facebook.com/dyson

Hi Helen,

Thank you for your query.

The Dyson Pure Hot + Cool Link is able to capture 99.95% of allergens and pollutants as small as 0.1 microns from the air.

Best wishes,

Shan
Facebook.com/dyson

Hi Rory,

Thank you for your interest in our technology. The 360 Degree Glass HEPA Filter is designed for 4300 hours of use. If the machine is purifying the air for 12 hours a day this should be changed approximately once a year.

The cost of a replacement is $75 with free postage and can be purchased from our website or directly through the Dyson Link App.

Best wishes,

Samuel
Facebook.com/Dyson

Hi Sandy,

Thanks for reaching out to us on Product Review.

The Dyson Pure Hot + Cool Link™ purifier heater is acoustically designed to be quiet, with streamlined air channels for reduced airflow turbulence. It has been engineered to have high sound quality that produces a comfortable tone of sound for the human ear without a compromise of performance. At minimum setting, the
noise is almost inaudible to the human ear. Pushed to the very maximum setting, the Dyson Pure Hot + Cool Link™ noise tested at 60 dBA.

If we can be of any further assistance, please don't hesitate to call us on 1800 239 766. Our helpline is open Monday to Friday 8am - 6pm and over the weekend from 8:30am - 4pm.

Best wishes, Taryn
Facebook.com/Dyson