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Reviews

(23)
(4)
(0)
(0)
(0)
  • Build Quality
    4.9 (26)
  • Value for Money
    4.6 (26)
  • Ease of Use
    4.9 (26)
  • Cleaning & Maintenance
    4.7 (24)
  • Room Type
    • Living/Dining Area (15)
    • Large Bedroom (9)
    • Whole House (8)
    • Small Bedroom (2)
    • Small Office (1)
    • Open-Plan Office (1)
  • Pet OwnerYes (15) · No (10)
  • Smokers Yes (1) · No (24)
  • Air Quality Improvement
    4.9 (24)
  • Noise Level
    4.8 (26)
  • Odour Improvement
    4.6 (16)


Holee Molee

Holee MoleeGreater Melbourne (Inner), VIC

Excellent Build Quality, Very Quiet in Sleep Mode

published

I have only just started using this item for myself and my kids. Build Quality is Excellent and it runs very quietly at night during sleep mode - it is so quiet in sleep mode that I can't even hear it at night. My kids and I have noticed a difference in the morning, we feel more refreshed and my kids blocked nose is cleared. The unit is well built, but a little heavy to move around, if they release a new model maybe it could have castor wheels for ease of movement. The unit is a bit pricey, I think $400-$450 would be a fairer price, not $595! Overall, I am very happy with this unit's performance so far, and can definitely feel the difference.



Purchased in January 2021 at Kogan.com for $595.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Large Bedroom
Pet OwnerNo
Smokers No
See all answers

Gavan K.

Gavan K.

  • 5 reviews
  • Verified purchase

Excellent purifier with a few things to be aware of

published

Purchased in January 2021 at Kogan.com for $680.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Living/Dining Area
Pet OwnerYes
Smokers No
See all answers
2 comments
Winix
Allan B.Winix
Gavan K.
Gavan K.
Michael

MichaelSydney, NSW

Have been very pleased with my Winix ZERO+PRO air purifier. I now sleep much better.

published

Greatly appreciated Russell's prompt action in sourcing and dispatching my air purifier. I have chronic lung problems and have felt a great deal of improvement in ease of breathing. The machine appears to be very well made, operates really quietly on the low setting and reasonably quietly on medium setting. I find the machine easy to care for and filters appear to be simple to replace.

Purchased in January 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Room Type Large Bedroom and Living/Dining Area
Pet OwnerNo
Smokers No
See all answers
RAW

RAWCentral Highlands and Goldfields, VIC

  • Verified purchase

A step down.

published

Purchased in January 2021 at Ausclimate for $635.45.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Living/Dining Area
Pet OwnerNo
Smokers No
See all answers

Great air purifier combined with awesome customer service!

published

Purchased in January 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Room Type Large Bedroom, Living/Dining Area, Small Bedroom and Small Office
Pet OwnerNo
Smokers No
See all answers

DerekH

DerekHWeston Creek 2611, ACT

Perfect personal Service

published

All purifiers seemed to be sold out but with personal attention provided by Ausclimate staff one was discovered and delivered. I was very impressed with the attention give across the board by the different staff members who I caused to become involved. The unit is in operation now and we can feel the benefit.

Purchased in January 2021 at Ausclimate.

Build Quality
Ease of Use
Noise Level
Value for Money
Air Quality Improvement
Room Type Living/Dining Area
Pet OwnerYes
Smokers No
See all answers

Absolutely the best service ever and product is very effective.

published

Ausclimate provide amazing service. The purifier is perfect for our home, dealing with smoke from all the fires. Our house smelled badly of smoke and had difficulties breathing, where now we can start to breathe much better

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
See all answers

picky buyer

picky buyerSydney Surrounds, NSW

outstanding air particle reduction

published

Purchased in October 2021 for $1,250.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Whole House
Pet OwnerYes
Smokers No
See all answers
Kerry K.

Kerry K.Sydney, NSW

  • 3 reviews

I can breathe ...

published

Purchased in December 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Room Type Whole House
Pet OwnerNo
Smokers No
See all answers
research

researchSydney Surrounds, NSW

Totally worth it !

published

Purchased in November 2021 at BedWorks Physical store for $689.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Large Bedroom, Living/Dining Area and Whole House
Pet OwnerYes
Smokers No
See all answers

Keeping the smoke out!

published

We are so pleased we chose this air purifier. It has helped generally and we have been surprised that we can keep it on at night time in the bedroom without it disturbing us. On nights when it hasnt been on I wake up with allergy symptoms but when it stays on I am fine. Right now though, with bush fire smoke blanketing Sydney we have been so pleased that it is keeping our indoor air so much cleaner than outside. Very happy with this product.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Room Type Whole House
Pet OwnerNo
Smokers No
See all answers

Winnie

WinnieGreater Melbourne (Inner), VIC

  • 18 reviews

Excellent performance

published

Purchased in October 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Whole House
Pet OwnerYes
Smokers No
See all answers

Damian K.

Damian K.Greater Melbourne (Metropolitan), VIC

Can't believe how much stuff it grabs!

published

We have had our WinxZero+ Pro 5 working in our chiropractic office for a few months and thought that we should change the filter... We couldn't believe how much dust and dirt and muck was pulled from the air!

Purchased in July 2021 at at a trade show.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Open-Plan Office
Pet OwnerNo
Smokers No
See all answers

Lynette F.

Lynette F.Greater Melbourne (Outer), VIC

Love my Winix Pro 5!

published

My son and self are asthma and allergy sufferers and after sufficient research, I decided to purchase the Winix Pro 5 air purifier for our home. I use it mainly in our communal living areas and the machine is quiet and does a great job of purifying the air. It kicks in automatically to a higher mode when needed such as when cooking, vacuuming, cleaning and when the cat passes by. I was amazed by the amount of pet dander and dust collected on the pet filter which is changed monthly. I would recommend this product to those with allergies, asthma, pets or anyone looking to improve the air quality in their home.

Purchased in July 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Room Type Living/Dining Area
Pet OwnerYes
Smokers No
See all answers
Shi

ShiSouth East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified purchase

Absolutely love it.

published

Bought it last week through appliances online. Loving it. My breathing has improved quite a bit. Had some breathing and allergy issues as we recently moved to the city. Although don’t know why the colour of the air quality indicator sometimes changes to a lower quality despite it being switched on and no outdoor windows/door being opened.

Purchased in September 2021 at Appliances Online.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Large Bedroom and Living/Dining Area
Pet OwnerYes
Smokers No
See all answers
Michael M.

Michael M.Greater Melbourne (Metropolitan), VIC

Great product

published

My wife and daughter are allergy suffers.
After purchasing this product, it has definitely helped with their breathing.
And we are going through renovations at the moment.
Whisper quiet. It just sits in the corner and does it's work.
Also great for removing cooking odours

Purchased in July 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Living/Dining Area
Pet OwnerYes
Smokers No
See all answers

Knuckle

KnucklePerth, WA

  • 7 reviews
  • 2 likes
  • Verified purchase

Like breathing pure oxygen

published

Purchased in June 2021 at Kogan.com for $639.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Room Type Large Bedroom
Pet OwnerYes
Smokers No
See all answers

shopaway

shopaway

  • 6 reviews
  • Verified purchase

Purifies the air but...

published

It never cycled through the air quality signals of red, amber and blue. It stayed on red the whole time which signals low quality air. Even when set in a small closed room (14m2) over many hours the red light stayed on. Also as my house is darker in winter, the machine automatically switched to night mode all the time (reduced air flow). This meant having to set the speed which is fine but not economical long term. The machine cleans the air very well (I'm allergic to dust and my nose stopped running) and did a good job of taking general household smells out but I returned it as the features did not seem to work. Perhaps the next model will be fine tuned. Bought from Costco for $450.

Purchased in June 2021 at Costco NSW, Auburn for $450.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Whole House
Pet OwnerNo
Smokers No
See all answers

Mother of Dogs

Mother of DogsAlice Springs, NT

Extremely happy with the product.

published

Purchased in April 2021 at website.

Build Quality
Ease of Use
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Living/Dining Area and Small Bedroom
Pet OwnerYes
Smokers No
See all answers

John H.

John H.Mid North Coast, NSW

  • Verified purchase

A real life changer.

published

I have suffered from hay-fever and allergies all my life and I used to wake up most mornings with blocked sinuses, headaches and being tired from a lack of good sleep. Since buying the Winix Zero+Pro 5-stage Air Purifier I am waking up with a clear head and feeling refreshed because I can now get a really good nights sleep, no sniffles or sneezing. I have it running in the bedroom throughout the night and it automatically adjusts to the required mode without disturbing my sleep because it is whisper quiet. I highly recommend this product as it has really improved my health and general well being.

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Air Quality Improvement
Odour Improvement
Room Type Large Bedroom and Living/Dining Area
Pet OwnerYes
Smokers Yes
See all answers

Review collected in partnership with Winix


Page 1 of 2

Questions & Answers

Kaiza Solza

Kaiza Solzaasked

I am looking to buy AUS-1250AZPU but can not find anywhere to get replacement filters. Any suggestions?

2 answers
Gavan K.
Gavan K.

Kogan

Winix
Allan B.Winix

Hi Kaiza
You can buy the replacement filters online or over the phone direct from Ausclimate.
We are the official distributor for Winix Australia.
Our web address is ausclimate.com.au
You can view our full range of products, including filters. We also offer free delivery.
Regards
Allan
Ausclimate


RAW

RAWasked

When set to "auto" mode my Zero+ spontaneously reverts to "sleep auto" mode if ambient light is low - such as for watching evening TV.
My Winix AUS-9500 has no such problem.
I am then compelled to select a set fan speed with the front light remaining blue (regardless of the speed I select) giving me no indication of the actual fan speed, and no automatic change in fan speed to mirror changing air quality.
Q1. Is there a fix?
Q2. Do I have a defective unit?

4 answers
DerekH
DerekH

I do not understand your problem. I found that Ausclimate were more than helpful when I contacted them. I suggest you do that online at https://www.ausclimate.com.au/

RAW
RAW

Thanks for responding DerekH.
To simplify: when "auto" mode is selected and I dim the lights the Zero+ goes into an ineffective "sleep" mode, even though I haven't selected sleep mode. There are times when I would like to dim my lights without having the Zero+ fall asleep.
There is nothing in the manual to suggest such a mode even exists. According to the manual "auto" mode only cycles the fan speed (low, medium, high & turbo) in response to changes in air pollution levels.
Regards.

Winix
Allan B.Winix

Hi Raw
The new range of Winix Zero air purifiers have light sensors.
What this means is when set on 'auto' they will go into sleep mode at night. This feature is designed to ensure whisper quiet operation while sleeping so there will be no fan speed fluctuations that may disturb your sleep.
If the air purifier is set on 'auto', operating 24/7 in the same room then the fan speeds adjust accoringly during the daytime to maintain clean air. Therefore, because the air is already clean, you don't have to have the fans fluctuating on to higher speeds at night.
If used in really poor air quailty situations at night, like what we are experiencing with the smoke from the terrible bush fires then I would consider operating the air purifier's fan speed manually at night, possibley set on 'medium'. The higher the fan speed, the faster the air is filtered.
I hope I have explained this well.

If you would like further clarity, please don't hesitate to call Ausclimate on 1800 122100

P.S the Winix AUS-9500 did not have this feature.
Regards
Allan
Ausclimate


Tina Cam

Tina Camasked

Is it best to keep doors and windows closed when switched on? I have it running in my living room but like to keep sliding door open for air. The door does have a security mesh screen so not direct air.

2 answers
DerekH
DerekH

We keep outside doors and windows closed. But occasionally leave a door to the hall open but usually closed. Obviously there is a limit to the volume of air it can maintain as clean.

picky buyer
picky buyer

Best to keep them shut for maximum effectiveness. If there's no smoke or air is otherwise good outside, we don't need to have the filter on (unless someone is having a pollen or other allergy problem). Before the smoke was here we generally only used ours at night or when cooking etc.


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