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Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
AnthonyPerth, WA
- V11 Absolute Pro
- Verified purchase
DO NOT USE ON DUST!!
I normally am a massive fan of Dyson products and the innovation (they have some great gear) .... but this vacuum really was the WORST Dyson products I have ever bought and their Customer Service was truly shocking :-(
I had used the V11 to pick up general dust around my home when after 6 weeks it totally stopped working (wouldn't charge or turn on). Turned into a $1200 paperweight.
I contacted Dyson and advised them I wanted a refund, which under my Consumer Rights I was able to do given this was a major fault. I really want a vacuum that ...Read more
would last 3-4 years for this money (not 6 weeks!) Dyson did EVERYTHING they could to avoid giving a refund and even accused myself of using the V11 for "renovation work". To which I advised that I certainly did nothing of the sorts! I was also accused by Dyson of not leaving the filter long enough to dry after washing it, when each time I did exactly as per the instructions and left it to dry for 24 hours. They advised me that "dust" had got into the circuit board which has caused it to stop working. This is a $1200 vacuum … how is it that "dust" broke it?? Dyson still refused to refund myself for the faulty product advising this is "construction dust or ash" and that it shouldn't be used to pick up this kind of dust (although they can't be sure what dust it was). It seems if you have a V11 then you need to do scientific studies prior to each time you vacuum to ensure none of this dust is present in your home or else your V11 will stop working (and Dyson will insist this is your fault … ). Interestingly enough I have now read other reviews on here and seen I am not alone and this is not a "one off" … For the price of this product, you would not expect this kind of fault due to "dust" getting into parts it shouldn't … really puts the quality of the product and the 'fit for purpose' into doubt. It's like saying a bathroom tap broke because it got wet!Purchased in July 2021 at Dyson for $1,200.00.
3 comments
Yep, I'm told the photos show "dust has got into the circuit board and stopped it working" by one of your Customer Services people ... Dust! That doesn't concern me as a customer. I would say it shou... Read more
ld concern you guys as the manufacturer that a vacuum has a potential fault that can cause this. I would say a vacuum "designed to pick up dust" shouldn't do this. Again, it's like buying a tap and told not to get it wet :-S The instructions with the filter were very much followed - although I didn't use a calibrated Moisture Meter to ensure 0% moisture content but it felt dry to me when I put it back in after 24-28 hours. All I have had is allegations but zero help from Dyson and have now refused to refund the faulty item (which is now sadly a matter for Fair Trade NSW given this is deemed a "Major Fault" and was VERY MUCH used in line with the instructions!).For those reading this review (1341 people at time of posting :-) ... a quick update.
Following the issues I have been having and refusal to refund (read above) I have since contacted Channel 9 - Cur... Read more
rent Affair. Over the last few days I am happy to say I received a response stating that they would require more independent stories and experiences from other owners of Dyson products (and then they would make the decision whether this will be taken to air or not).Similar opinion? Write a review on ieatwords.com.au!
StacndaveHunter Region, NSW
- 3 reviews
- V11 Absolute Pro
- Verified purchase
WHY DID IT TAKE ME HALF MY LIFE TO BUY ONE – SMARTEST DEICISON I HAVE MADE THIS YEAR
I have only had my Dyson V11 Absolute Pro for a few weeks and just in that time alone it has saved me so much time plugging in and unplugging and setting up the old Dyson. I never wanted one simply because I had nowhere to place the charging system on a wall in the house. When I saw this one advertised with a free Dok Station I ordered it immediately. It sits in a corner of a spare bedroom hardly noticeable yet so accessible.
It is something I will never do without again. I was sceptical about the battery life and the actual suction on carpe...Read more
Purchased in July 2021 at Dyson for $1,250.00.
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Sara's P.
- 3 reviews
It's amazing?!
I use this cleaner to clean my carpet, It leaves the carpet very clean it's like I cleaned it with shampoo. It removes hair and dirt. I would recommend this carpet to anyone living in a house or apartment with carpet. The price is so worth it
Purchased in August 2021 for $600.00.
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The reviewer stated that an incentive was offered for this review
Find out how Dyson V11 Absolute Pro compares to other Stick Vacuum Cleaners
Know better, choose better.
djc05Greater Melbourne (Metropolitan), VIC
- 7 reviews
- 5 likes
Life Changing
This vacuum has been an absolute dream. I have had it for about 2 months now and the love has not faded. Purchased for double story house with floorboards tiles carpet and rugs. It does not skip a beat. I have actually made use of most of the attachments which are great. Initially I thought the battery life would not be enough but I can do the whole house with minutes to spare. Great for stairs too. Easy to clean, easy to empty the waste, easy to charge. One thing to make note of is the weight, perfectly fine for me to do my house, even the children have a go ( not the whole house unfortunately) but it can be heavy for week wrist people.
Highly recommended!!!
Purchased at Dyson.
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GrangeRockhampton
- 6 reviews
- 6 likes
The Dyson v11 stick vacuum cleaner
The new Dyson v11 stick vacuum cleaner is the best I've ever used it's incredible suction makes it a breeze to use, The handy charging station makes charging so much easier simply clip it in and its ready to clean when ever you want to. It's lightweight design and the enormous power form the lightweight motor makes any cleaning easy from shag pille carpets to hard floors nothing is out of reach with the lightweight yet powerful Dyson v11 stick vacuum you simply carnt do without it .
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YveeBSydney, NSW
- 3 reviews
- 4 likes
Exactly what we were looking for
We desperately needed a cordless vacuum, looked at several different brands and even got the kids to test out in the shops. They Dyson Absolute Pro was light enough and easy for the kids to manoeuvre. Charges well, kids are able to take turns doing seperate rooms .. winning
Purchased in August 2021 at Dyson for $1,200.00.
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ArvindPerth, WA
- 11 reviews
- 2 likes
Makes life easy
Am blown away by this V11 vacuum. I didn't realise how much dust was hiding in our carpet until now. I also love how it tells you the location of a blockage, this can be so frustrating! Cant fault this machine.
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The reviewer stated that an incentive was offered for this review
graham.anderson1Northern Region, NSW
best ever vacumn
Was a very pleasant surprise I gave my wife . Ann is very happy with having not to roll out the barrel dyson even when I vaccumn the corded one was a nuscence having to change power points around the house . It :s areal pleasure to go from Tile to Carpet to Cork Tiles with the same head . It has a very strong suction our carpets have looked so good even sucks up our dog hair around the house. Makes my life happier all-round.
Purchased in June 2021 at Dyson for $1,249.00.
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Tooth FairyPerth, WA
- 2 reviews
- V11 Absolute Pro
- Verified purchase
Best rechargeable stick vacuum by far!
Works very well on both hard floors and carpets. With all the tools I got, I can vacuum the car as well. The extendable crevice tool is great. Would have liked a free standing charging station but I was able to mount the V11 on the same wall charger as the V7 which I sold.
Purchased in March 2021 at Dyson for $852.00.
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Find out how Dyson V11 Absolute Pro compares to other Stick Vacuum Cleaners
Know better, choose better.
RitaGSydney, NSW
- 9 reviews
- 1 like
- V11 Absolute Pro
- Verified purchase
Great for all around the house
I use mine all over the house.
The kitchen has a wooden floor, the bathroom is tiled and the rest of the house is carpeted. Some room also have rugs on top of the carpet. Short and long pile.
The vacuum does a perfect job on all the surfaces in the house as the vacuum adjusts to the different level.
Another great thing about this vacuum is that it has an attachment for doing you mattresses. Oh how good is that. I do the mattresses once a month and that way I have a peace of mind that there is no dust mites handing around.
I am so happy with my vacuum. The price was a little steep but it was worth it. Quality is more important then price.
I would recommend this brand to anyone with a 10 out of 10 rating.
Purchased in May 2021 at Dyson for $1,249.00.
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LAS
- 2 reviews
The best vacuum i’ve ever used
The best vacuum I’ve ever had. Have replaced my 2400 watt machine with the Dyson. Was amazed by the sand it picked up on carpets. No longer lugging around a heavy vacuum. A pleasure to use and much quicker to clean floors.
Purchased in June 2021.
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Hari
- 6 reviews
- V11 Absolute Pro
- Verified purchase
Premium price premium performance
This is my first cordless vacuum and decided to go all out for the premium one. To begin with the build is absolutely fantastic and meets what one would expect from Dyson. Though the pro version comes with plenty of accessories I have been pretty much satisfied with the performance of the torque head.
The entire house is carpeted sans the kitchen and am absolutely blown by the amount of dust this vacuum picks up. The V11 with its improved battery capacity and bigger bin size makes it ideal for a moderate 2BHK house.
Now some cons, it is heavy. Your wrists will get a good workout and you will probably have to take one or two breaks in a long session. The increased battery capacity adds to the battery weight and thus making it heavier.
Purchased in May 2021 at Dyson for $936.75.
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IronMaidenBowral
- 24 reviews
A good improvement - performs well
I upgraded from a V6, the increased bin, battery and suction control make it a very good stick vac.
I can now do my entire house on one charge and without emptying the bin. I found the crevice tool works better on full suction, whereas medium is adequate for my vinyl plank floor.
Purchased in January 2021 at Bing Lee Online store for $700.00.
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BJWGreater Melbourne (Inner), VIC
- 4 reviews
- 1 like
- V11 Absolute Pro
- Verified purchase
Terrible ! 3 weeks in and broken with the worst customer service ever.
Paid $1200 for this vac and whilst it does a good job, I am unable to use it as the latch that unlocks the cannister doesn’t work and won’t release the dirt. I have had a number of Dyson products however they have lost a loyal customer due to their inability to be of much assistance when it comes to their customer service.
After explaining to two service reps what the issue is and that the canister needs to be replaced I am
Told that the whole unit needs to be sent back meaning I am without a vac for god knows how long until they replace the...Read more
Purchased in April 2021 at Dyson for $1,200.00.
5 comments
Dyson Team ..Dyson
We are sorry to hear of your difficulty with your new V11.
As the V11 machine is a newly released machine, any time an issue is reported we value the opportunity to investigate it and get a resolution for you as quickly as possible.... Read more
To discuss further, please email [email protected] and we will only be happy to assist.Sent email with no reply, 3 phone calls with wrong information, over an hour on hold and still no outcome with a machine that can’t be used for nearly 3 weeks now. Lost a long time loyal customer now
Dyson Team ..Dyson
We are sorry and surprised to hear about this, as emails in this inbox at time of writing are under 12 hours old. We would value the opportunity to look into this.
Could you please confirm your deta... Read more
ils were sent to [email protected] as opposed to another address? If sent to another address, could you please forward to [email protected] and our Dyson Experts will be in touch very shortly.Similar opinion? Write a review on ieatwords.com.au!
Lifechanger
I’m so impressed with the new @Dyson V11!!
an absolute game changer. You can literally use the same head throughout your house and it changes the power and suction accordingly.
Purchased in March 2021 for $1,200.00.
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Find out how Dyson V11 Absolute Pro compares to other Stick Vacuum Cleaners
Know better, choose better.
lifeandliteratureSydney, NSW
What a Gem!
This was my first time using a Dyson vacuum, and I’m so impressed!
I have to admit to being a little sceptical that a stick vacuum would have enough power to meet my families needs. I have a very hairy Golden Retriever that sheds hair like you wouldn’t believe, and the Dyson V11 stood up to the test and then some. I previously had a specialised pet vacuum, and while it did a decent job picking up dog hair, it was big and bulky and cumbersome. I put the V11 to the test on a wide range of floor surfaces including carpet, tiles, and floating ti...Read more
mber floors. It exceeded all of my expectations. I don’t think my floors have ever been so clean. The V11 comes with a multitude of attachments that are perfect for using on a whole range of household surfaces. I loved that when vacuuming it was able to sense whenever I moved to a different floor surface and adjust the power accordingly. The LCD screen means you know exactly how much battery life you have left. And I found that a full charge was more than enough to do my whole house. The only issue I had was when trying to vacuum smaller rugs the V11 would kind of suck the rug up and then stop. I found that using the ECO mode mostly took care of that though. In summary, the Dyson V11 is so much more than I hoped. So easy to use and gives my floors a clean like they’ve never had before. I highly recommend!Purchased in March 2021.
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Paula
- 3 reviews
Our favourite appliance!
Absolutely love it. We live in a 2 storey house with both tiles and carpet. This vacuum performs really well on both surfaces. We use it daily and it’s just perfect for big and small jobs.
Purchased in February 2021.
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Liz 08Sydney, NSW
- 3 reviews
- 1 like
This has been a game changer for us!
We LOVE our Dyson V11. We use it on carpet, rugs, tiles & floorboards. It adjust itself to what powel level it needs, depending on what floor surface it’s on, so as to save your battery power! I’ve used this on my floors, lounges & mattresses and have been thrilled with the results!
The new technology is phenomenal and I’d recommend everyone purchase the V11
Purchased in March 2021.
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Erin B.Sydney, NSW
- 2 reviews
Best vacuum cleaner ever!
Love the V11 Absolute Pro! Perfect for hard and soft surfaces, mattresses and lounges, and the long-life battery doesn’t run out even when vacuuming our whole house (which is largish at 45 squares). The stick is lightweight, easy to maneuver and the suction doesn’t lose power. Hands down our new fave household appliance!
Purchased in March 2021.
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MKB
- 2 reviews
Absolutely love it! Best in market
It’s the best product in market till date. Dyson has done a great job and has been really customer centric in understanding their real needs and pain points. I love it
Purchased in March 2021.
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The reviewer stated that an incentive was offered for this review
Questions & Answers
Laraine Anne B.asked
I'm just surprised that on the Dyson web site it says this vacuum will run for up to 60 minutes on a full charge. It takes an hour and a half to properly vacuum an average 3-bedroom home. I have four bedrooms and it certainly takes me this long.
4 answers
Hmm I would say that it’s 60 minutes on Eco mode (low power). What it does really well is automatically ups the power when transitioning from tiles/wood to carpet - my 4 bedroom place takes probably 20-30 minutes with this but probably 40-50 with a regular taking into account pulling it behind me, switching power points etc.
I don't pull a heavy vac behind me or continually unplug and plug in. I have a central vacuuming system. But most people don't vacuum properly. You have to take it SLOWLY to allow the machine time to pick up the deep-down dust in the carpet, which is why it should take an hour and a half to vaccuum an average home. Most people use a vacuum like a scrubbing machine. If you follow the present fashion of clattery bare floorboards it probably doesn't take as long, of course.
Dyson Team ..Dyson
Hi Laraine Anne B.
The V11 has three modes of suction: Boost, Auto/Med and Eco.
The run time these modes provide depends on the floor surface you're cleaning and, whether the tool selected is motorised or unmotorised.
Boost mode provides 5-10 minutes of run time, Auto/Med mode gives approximately 18-40 minutes of run time, and Eco offering a run time of up to 60 minutes with a non-motorised head.
You can find a video explaining these modes and how to switch between them here: https://youtu.be/Sk7C9sYn-Mk?t=29
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Dyson Team ..Dyson
Hi Anthony,
We're keen to look into this further. ... Read more
It's important that a washed filter is left to dry completely, before reattaching it to the machine, leaving it at least 24 hours. Depending on the weather conditions, drying time can take longer. Our technicians generally take photographs of the incoming state of components during each machine's assessment, so you're welcome to send us an email (including your machine's serial number and your details) to [email protected] to request your machine's photos and to discuss this further.