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- 2 reviews
Overdue carpet clean and pest control. Great communication from the company and the technician was on time and extremely professional and through. Did a great job. I would not hesitate to call this company again.
- 3 reviews
Richard the technician was very friendly and knowledgeable. Gave me some great advice about my carpet. Couldn't have been happier with the final result. Carpet dried very quickly. Would recommend to anyone looking to have their carpets cleaned.
Thanks for your feedback, Lesley. It's always great to see our technicians being commended. We're glad to know that you were happy with your carpet cleaning results!
Review collected in partnership with Electrodry
My tiles look like new wow pavlo did a fabulous job cannot praise him enough took the time to talk and explain everything very knowledgeable and pleasant to talk we had a few jokes which made the job more enjoyable thank you pavlo you are worth more then gold . Would highly recommend . 100 out. 100.
Thanks for your review, Margaret. We're glad you enjoyed Pavlos' service. I'll pass this on to him as he deserves to hear your kind words. Appreciate you recommending us and we hope to see you on your next clean.
Review collected in partnership with Electrodry
Well overdue carpet clean and it came up really well. Service was great - on time, friendly and did a great job. Good price and could do the job fairly quickly and when I wanted it.
Hi KTBrisbane, thank you for your warm comments! We're glad our visit went very well. We'd love to keep delivering excellent service to wonderful customers like you. Thanks again!
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Friendly professional service. Great communication from booking service through to completion of work. Technician arrived at booked time and provided a great timely service. A job well done, would highly recommend.
We're pleased to know that you're happy with your overall Electrodry experience, Jennene! Thank you for recommending us.
Electrodry has been absolutely incredible in cleaning our carpets! I cannot recommend them enough! I had the carpets cleaned, and they come back and they finished off the carpets free of charge and done a great job!
Hi Nicky, thanks for your wonderful feedback. We're glad to read that you found our service satisfactory. We look forward to giving you another visit!
Prompt and friendly professional service
Very pleased with the work done
The ceilings are spotless like new
No more mould!
Would be happy to recommend to family and friends
Thankyou once again
Well done!
Thanks, Suzanne. We're glad you were happy with the results. Thanks for choosing Electrodry.
You're welcome❤
The team came in and was extremely professional. Very willing to listen to the concerns we had before beginning the work that was needed to be done. HIGHLY Recommend this company! :)
Hi Danica, thank you for your warm comments! We're glad our visit went very well. We'd love to keep delivering excellent service to wonderful customers like you. Thanks again!
- 2 reviews
- 1 like
The cleaner was prompt, courteous and professional. Bedrooms that required cleaning looked tired and grubby from grandchildren’s activities. Potential to get carpets completely stain free was clearly explained but the results were excellent and challenging pen and paint marks were gone.
Thanks for the review, Christine. We're glad to have been able to help you clean and refresh your carpets!
Review collected in partnership with Electrodry
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- 8 reviews
- 10 likes
Requested time-critical clean (to rent parents house to support them in care) they lost the 3-weeks-in-advance "quote" booking withoutanyCareOrConsiderationOrNotice. Found a great-alternative. Used ElectroDry Brisbane years ago very poor result.
Hi, Brett. Thank you for taking the time to write a review for us. We're sorry for the poor experience you had with Electrodry. To assist you better, kindly respond to this message with your contact n...
Read moreumber and suburb. Alternatively, you may also send your details to [email protected].- 2 reviews
The technician was prompt, professional and helpful. Helped in the end during the end of my lease at my old place. Carpets looked good as new and helped tremendously with everything.
Thanks for the fantastic feedback, Isaac. We're glad you're satisfied with the results of your carpet cleaning services. We look forward to being able to help you again soon.
Review collected in partnership with Electrodry
- 2 reviews
Definitely going to do this again! Great service! Had our mattresses cleaned & so happy with this service & price. Service was professional and they were very efficient. Would highly recommend for regular cleans & if stains on a mattress.
Thanks for the 5-star review, Mel. We're always taking steps to improve our cleaning systems' efficiency and efficacy. We're glad to see it's appreciated by our valued customers.
Review collected in partnership with Electrodry
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The representative, believe it was Jacob, turned up on time, explained what work he would be doing and proceeded to carry out the work. Overall a very good job and he removed a stubborn red wine stain so very impressed.
Hi, Simon. Thanks for your feedback. We're glad you were happy with the results. We'll make sure to share it with Jacob!
Review collected in partnership with Electrodry
- 2 reviews
- 3 likes
The technician arrived earlier than arranged which suited me perfectly. My carpet looks excellent. The work was done efficiently and quickly. The technician was a cheery, happy very likeable person and the price was most acceptable. Would certainly use them again. Thank you.
Well done Electrodry Bundaberg.
Hi Marie, thank you for your warm comments! We're glad our visit went very well. We'd love to keep delivering excellent service to wonderful customers like you. Thanks again!
I most certainly will use Electrodry again when needed.
Cheers,
Marie.
He turned up on time and completed the job without any drama.The Canadian technician helped me move the heavy furniture without complaining.When he arrived it was raining outside which made the entry harder.
Thanks, Steve. We're glad you were happy with the results. Thanks for choosing Electrodry.
Fantastic job and our technician was excellent. Punctual, professional and the outcome was perfect. Have hired many carpet professionals over the years, electrodry is now the best we have ever used to maintain & clean carpets
Hi, Georgia. Thank you for the feedback. We hope you enjoy your clean and germ-free carpets. Feel free to get in touch if there's anything else we can help you with!
Review collected in partnership with Electrodry
Great job on lounge suite and carpet could not fault the service, great job.the gentle man who did the job was very particular in the job and moved furniture to finish cleaning.
Thanks for the fantastic feedback, Susan. We're glad you're satisfied with the results of your carpet and lounge cleaning services. We look forward to being able to help you again soon.
Review collected in partnership with Electrodry
- 2 reviews
Couldn't be happier with the service provided by Greg from Geelong Electrodry. On time, very pleasant and efficient. I would highly recommend Electrodry. My carpets have never looked better. Thank you.
That's great, Liana. We'll pass your message on to Greg. We're sure it'll make his day!
Review collected in partnership with Electrodry
Very pleased with the friendly professionalism of the work done no further work needed. completely satisfied with the result of the work done. when I need carpets cleaned again I will contact Electrodry without hesitation. Thank you once again for a job well done to my satisfaction.
Thanks for the 5-star review, Ken. We're constantly trying to evolve and improve our cleaning solutions and processes to produce better results with a shorter waiting time for our customers. We're glad to see that it's appreciated by our customers.
Darran was really great, did an amazing job with the reverse cycle cleaning. Unit runs great, professional, well cleaned and he did a really great job. Very happy
Thanks again.
Hi Wes, thanks for the fantastic feedback! Looks like Darran made a very good impression and deserved these great words too. We'll pass it on to him and everyone in the team. Hope to hear from you soon. Cheers!
Review collected in partnership with Electrodry
- 2 reviews
End of lease clean booked for 7:30am and the person I booked with guaranteed I could rely on them being there as the house is for sale and has an open house tomorrow. My partner was there at 6:45am as required as told the time can vary from 3/4 before or after the booked time. Called Electrodry at 8:30am as technician not arrived. They were unable to contact Andrew by phone and sent SMS. I called again at 9:07am and they were still unable to contact him so wanted to RE-schedule till another day. After I insisted not possible booked for 3:30pm. ...
Read moreThen Electrodry called back at 10:12 to book for 11:00am. I contacted partner again and told him to go straight back to house and then when I confirmed with Electrodry they then said 11:30am with partner needing to be there an hour either side of booked time. An absolute debacle and waste of 1/2 our day, partner had to cancel another appointment he had waited 4 weeks for as well as wasting a fortune in fuel driving back and forth.Thank you for your feedback. Unfortunately, our technician had a personal issue we were not immediately made aware of and we were late in notifying you. We tried our best to re-allocate your booking ...
Read moreto another technician given the situation. We realise that this is an opportunity for us to improve our service and we apologise for the inconvenience. Your feedback has been endorsed to one of our supervisors and we will get in touch to apologise to you personally.You weren’t late in contacting me. You didn’t contact me, I had to contact you and you weren’t able to contact your technician who hadn’t even bothered to notify you. I have been contacted by Julie an...
Read mored I have made it very clear I will never use ACT Electrodry againWe're sorry to hear that. Rest assured that we are taking your feedback seriously and working towards improving our customer service.
We had seen the ad that Electrodry will restore a tired looking timber floor. They are not wrong! Chris was professional and kind, a lovely gentleman. We had a minor issue, Chris was more than happy to come back to rectify and did so without complaint. We are so excited to see our beautiful brush box floor gleaming.
Hi Shelly, thank you for your warm comments! We're glad our visit went very well. We'd love to keep delivering excellent service to wonderful customers like you. Thanks again!
- 3 reviews
My carpets look and feel brand new having been cleaned by Electrodry. Absolutely the best company around, they are very professional and caring. I would highly recommend them. Service is great, price is great, give them a go, you won’t regret it!
Thanks for the kind words, Markh! We're glad our visit went very well. We'd love to keep delivering excellent service to wonderful customers like you. Thanks again!
We booked a couch clean and the guy never turned up. We worked our whole day around it and finally rang the call centre after an hour and they said the clean had been cancelled and we should have received a notification, which we didn’t. Such bad service.
Hi DMD, Thank you for your feedback. To help you look into this matter, kindly message us with your booking details. You may also email your details to [email protected].
Dear DMD, we apologise for the confusion. Our policy is to collect a deposit on all large jobs, as we’re allocating our staff members to the job for half a day (this deposit is refundable if you cance...
Read morel with more than 2 business days’ notice). We covered this over the phone and you asked us to come back to you about the deposit. We since called on 3 occasions and sent an SMS and an e-mail (we went back through our records to check this), but you didn’t respond. Whilst we are sorry for the inconvenience, we genuinely thought you didn’t want to go ahead with the booking. I’ve since reached out by phone and e-mail and we haven’t been able to reach you. If we can be of any assistance, please don’t hesitate to call.The job was $300, this is not a "large" job. This still does not excuse cancelling with NO notification at all. I texted and called to confirm the day before and the morning of and received no respons...
Read moree. It was only after I called an hour after the technician was meant to be here that someone told me the job was cancelled. However you put it, it's just bad service. The amount of times I was called (which was way more than 3) to secure a $100 deposit using my credit card for a $300 job was ridiculous, and over the top. I was never offering my credit card over the phone.Booked big carpet clean and rug protection- guy never turns up, never even calls to tell me !!!
I moved my work schedule, all the furniture and even the dog got shipped off for the day
Dont ever rely on this company
Hi, Leisa. Thank you for taking the time to write a review for us. We're sorry for the poor experience you had with Electrodry. To assist you better, kindly respond to this message with your contact n...
Read moreumber and suburb. Alternatively, you may also send your details to [email protected].miles called me to say he'd be late...moved booking from 1pm to 2.30pm...then he never turned up or even called?
at 4.30 i rang your call centre and they had me on hold...Daphne then suggested i might...
Ive tried to call Miles numerous times...no response
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We're pleased to know that you're happy with your overall Electrodry experience, Sharon! We'll always be here for you should you require our services again. Cheers!