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23 questions from our users

RachH

RachHasked

Ergorapido ZB3114 (Rose Gold, 5th Gen)

I know this sounds like a silly problem, but the "headlights" on my vacuum have stopped. They were very handy for seeing uin dark areas and am wondering if there is a way to replace/ fix these?



1 answer
Wayne.C
Wayne.C

You can purchased the LED headlights from Electrolux shop online cost about $10, this is just an example of where to get parts from. However If you are not skilled, please phone 13 13 49 for service. Below is the link for online shop Electrolux Australia

https://shop.electrolux.com.au/Model/938063001

Lynn

Lynnasked

Ergorapido ZB3112AKB (Watermelon, 5th Gen)

I bought this vacuum only a month ago. The vacuum itself works well but the headlights now no longer work for some reason. Is this something I can easily fix myself like globe replacement or should I go through my warranty and have it fixed / replaced that way?

4 answers
Electrolux
ELECTROLUX ..Electrolux

Hi Lynn,
Sandy from Electrolux Customer Care here.
I am sorry to hear that you are experiencing problems with your new Electrolux Ergorapido ZB3112AKB.
Can you please email me your contact details at [email protected] attention Sandy.
Warm regards,



Lynn
Lynn

Thank you, email has been sent.

Gemunji
Gemunji

Hi just wondering if this was an easy fix as mine is doing the same thing

Amanda

Amandaasked

Ergorapido ZB3112AKB (Watermelon, 5th Gen)

Is it best to leave power supply continuously on so it stays charged or should I turn the power supply off once it's fully charged?

2 answers
Daza
Daza

Hi, personally I don't leave it on. The main reason is that I have other items plugged in to the same power board. I use it until it reaches the lower light then charge it but I can't see any issues with having it constantly charging as it switches itself off once fully charged.
The one I bought for my mother stays charged constantly because it does not have the charging bars so you don't know how much power you have used/left.
The big question seem to be, which way makes the battery last longer?
That I am unsure of.



Thumperfan
Thumperfan

Hi Amanda, I recently purchased the ZB3113 Electrolux model. It mentions in my manual to keep it charging while it is not being used for better performance and battery life.

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