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Origin (ZUF4301OR), Animal Allergy (ZUF4203PET), Animal Allergy Pro (ZUF4205AF), etc...50 questions from our users
Deniseasked
We purchased our vac in July 18. Could you please advise why is keeps grabbing on the floor with the suction? It is so hard that it is almost impossible for me to remove it. I have vinyl floors. It grabs so hard that it pulls the vinyl up which is a worry to me. Any answers would be greatly appreciated. Thank you.
Brianasked
Our Turbo head makes an extremely loud noise whenever it is lifted from the surface. We had it replaced when it was earlier under warranty, but the noise is so loud that it is very uncomfortable. Should we buy another replacement because the motor might have an issue which is causing the noise?
1 answer
ELECTROLUX ..Electrolux
Hi Brian,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Electrolux vacuum cleaner.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania.
Thanks,
Tania
Hungry Hippoasked
After using it for 15 minutes it stopped running. Then after leaving it for another 10 minutes I opened the rear filter, turned it on and noticed flames coming out. Is that the end of it?
1 answer
Have you cleaned the filters and let them dry properly? I would contact the supplier as if it within a year that should fall under consumer law
Amanda Barbeeasked
Someone sucked up water with my 2018 Electrolux ultra flex and now the brush won’t spin. Any ideas?
No answers
Kezasked
Where does the rubber seal fit on the Classic ZUF4202EU? I opened the back to check the filter and also the other filter when it had stopped sucking so I am not sure where the rubber seal fits Can anyone help me Kerryn
1 answer
ELECTROLUX ..Electrolux
Hi Kez,
Julie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the vacumm.
If you wish to discuss this further please feel free to contact me at [email protected] attention Julie.
Thanks,
Julie
Elizabethasked
My Electrolux Ultraflex (two days old and just put together) does not have an easy opening dustbin. I have not turned it on yet with power, but realise that the dustbin when removed and held upright, with the orange hand clip engaged, will not drop the bottom lid open. The locking pin is in correct position to allow opening, but there is no way (without using force) that it can be opened. I would like to use the machine but realise that I will not be able to if I can't empty it. Olease, any suggestions?
No answers
Jennieasked
Does not seem to have a power adjustment. Very hard to us as too powerful, almost lifting carpet off the floor. Jennie
1 answer
On the upper back of the machine there is a switch with a + and a - symbol. This is the power adjustment.
Douglas Butlerasked
Have a problem with the lid on dust bin coming open when removed from vac, should there be some locking device on it as it spills onto floor?
Peteasked
I have just bought a replacement filter for an Electrolux Ultraflex vacuum cleaner . Where do the s-fresh granules go ? Just sprinkled on the carpet ?
No answers
Sonboy Aasked
Why does the cyclonic part of this vacuum always clog up after only a minute of vacuuming? It doesn’t even fill the dustbin!
No answers
Misswalasked
My Electrolux ZUF43010R is getting very hot and losing suction. It happens after about 15 minutes of vacuuming. It sounds to be working the motor harder and you cannot touch the back filter because it's so hot. I have washed all filters and cleaned the unit completely numerous times.
3 answers
the same thimg is happening to mine. It is only four weeks old. Not much suction, hot at the backj and switches off after 1 minute. Will start again only if I leave unplugged for some time.
It's time to change out with a new HEPA filter
Same with mine,it has lost suction, and within 3-4 mins it gets very hot at back where filters are, and switches off - and can't be time to change the Hepa filter because I've only used thew vacuum 3 times! Blimmin expensive piece of frustrating junk...
Kerryasked
How do you repair the power switch? There is power to the vacuum but will not turn on
2 answers
I experienced the same problem and the solution was simple I turned the the regulator of the power of the vacuum several times to the left and right.Turn it from "-" to "+" and the problem was removed. Apparently this bottun could also get dirty by dust and then somehow jammed. It worked for me. Hope it will work for you.
It's a faulty power button mostly due to dust damage. Will need to change out the switch ( I did on mine) Please see my reply to a diff question on the same problem.
marie byersasked
This machine is bagless,how easy is it to empty?
Andyasked
Hi,
I have an Electrolux ZUF4201OR UltraFlex™ Allergy vacuum cleaner and would like to know how to remove the plastic cover of the power switch?
5 answers
You can't remove plastic cover of power switch as it is hinged inside and deep underneath the dial.
You can remove the small cover on top of HEPA filter, then the large side cover next to power switch, in order to access the power switch.
Thank you William but the HEPA filter is at the rear of my machine and doesn't appear to have any small cover other than the rear lid. When I removed the filter there doesn't seem to be any large side cover that can be accessed either. It is molded plastic inside.
Hi Andy
Need to remove all 6 screws first; 4 screws can be found after removing HEPA and foam filters, 2 more after removing two plastic side hoses.
There's a small cover (same colour as the body colour, either red or blue) on top of HEPA filter, that you'll need to carefully pry open and be removed. Then side cover can then be pried and removed, then to access the power switch.
CleanMasterasked
I bought an Electrolux Allergy Pro around the middle of this year and have used it without problems. All filters cleaned. I had just used it a couple days ago, but now it won't even start. Have checked everything, but still won't work. Any suggestions?
4 answers
I suspect it is the on handle switch or possibly an internal component. Sadly nothing you can fix easily.
That said, Electrolux delivered us warranty replacement number 4 (!!) on Friday.
This POS didn't work out of the box!! (the powerhead shuts off when you draw it across the carpet towards you).
We are done with this model.
It's rubbish.
We will be calling them Monday and asking for a full refund.
I am afraid nothing could be done.
It could be an internal thing. Try giving them a call
I ended getting a refund as nothing could be fixed, agree with PeterJ Its a rubbish model
just wish I had not had to deal with the snoty cow from Godfreys to get it
Jeff Basked
In front of the suction filter and the removable dust box on an Electrolux ZUF42010R should there be a sealing plate and if so can I order the part?
1 answer
There definitely has a sealing plate, one is to guide cycloned air into motor, two is to make sure said air is filtered by the foam filter before entering motor chamber.
Ben Wooningsasked
my electrolux ZUF4205AF wont turn on? Any help?
regasked
whats the right way to put filter? black bit which way???
3 answers
The white side should face the motor so the dust through the black section before reaching the white filter face.
The WHITE part faces BACK towards the vacuum. The BLACK at the front.
In my opinion, the black face should be facing motor, as the white foam has coarse pores to stop bigger piece of dust/sand, and allows black foam with fine pores to do the rest.
Paulaasked
I have the ZUF4205AF (Animal Allergy Pro) and power/suction started off well. Now a couple of minutes of switching it on the suction is useless. I have cleaned all filters. Getting frustrated. I'm not sure about removing the side inlet and outlet tubes. I took a long time making the decision to purchase this cleaner but not happy at all. What do you suggest?
2 answers
usually the filters are the problem but you've cleaned yours - I presume that means washing out the motor filter in water and letting it dry over 24 hours. When I did that when mine stopped sucking as well it returned to brand new condition power.
Change out the HEPA filter.
It is difficult to know if a HEPA filter is clogged.
Of course if it is totally darken on the INSIDE face, it's definitely clogged and new a new one.
Jo Lasked
Is the ZUF4305AF a newer version of the ZUF4205AF, or are they different in some way?
2 answers
Hello Jo, the model we have is the ZUF4307ACT, I find them very hard to differencate between the models. It'll have something to do with the filters, ours has 4.
Regards Peter
It seems to be the newer model the ZUF4305AF is 1600watts & 10.10 kgs compared to the ZUF4205AF which is 5.4 kgs & 1850 watts and I'm not sure if the filters differ in anyway otherwise they seem quite similar
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