Energy Trade
- energytrade.com.au
- ✓ Verified company
1,094 reviews · Statistics
Reviews
Happy with service
I feel as though the service is much more personalised and it is not all about policy and process as with the bigger companies. I cannot complain, monthly billing is great and service has always been great!
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Amazing customer care guidance
Mr.Daniel
You are amazing mate solved my issue to register my account easily with clear understanding..keep it up MATE
Same-day connection, helpful customer service
We needed to have electricity connected on the day, and both Rose and Debbie were very helpful and patient in setting up the account and getting our new place up and running—everything installed on the day: gas, electricity and hot water. Account set-up took less than 20 minutes with Rose's help. Debbie assisted us in sorting out what we thought was a connection issue and put us in touch with the technician quickly.
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Great Customer Service
My phone kept dropping out but the lady rang me back 3 times. That’s great customer service
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service is good
service is good, quick response, low rate, and friendly customer service
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Prompt reply from service team
Made moving easy with their prompt reply from Roseann thank you
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all good
quick response
clearly explanations for my query with simple words
good customer service
Easy Setup Process
Setup process was fast, easy and informative without any fuss.
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Customer Service
Really good Customer service from Rose. Very informative. Showed me how to check my usage by the hour.
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Easy to deal with.
We have recently signed up with Energy Trade for our electricity supply. We found it very easy to set up and their agent, Debbie, was so helpful when I had login problems. Highly recommended.
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Good Customer Support..
My concerns were addressed perfectly by Customer Service Representative.. Online portal is good.
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Great
Satisfied with Debbie’s phone service today thank you appreciate it!
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Support from Liz
Thank you Liz for you response to my email and informing me of the information I needed.
Regards
Merv
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Good service
The service is good, the invoices are easy to understand and the direct pay is very helpful.
... Read moreFriendly easy customer service
Super easy to set up an account and arrange electricity connection over the phone. Thanks to Kathy for her kind and friendly service!
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Details
About Energy Trade
Energy Trade is an Australian based and operated company whose goal is to provide sustainable, cost-effective energy solutions.
Services they offer include:
- Energy procurement
- Managing energy usage
- Generating energy
- Implementing energy-efficient technologies for residential, commercial and industrial use
Points of praise:
- Most reviewers found that Energy Trade had helpful and supportive staff who provided plenty of information on energy savings.
- They also said it was an easy process to sign up and create an account, with staff guiding them through the process.
| Category | Energy Providers |
|---|---|
| Services Provided | Electricity |
Contact info for Energy Trade
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