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Reviewer Photos & Videos
Carrie
- 2 reviews
Fast, Informative delivery
T & C's was easy to read and very informative. Fast, easy and great choices when deciding what cover to get. Everything was done online and through Paypal and the certificate was emailed in minutes. Well done.
1 comment
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Ideal for our purpose
Having not had to rely on them and hope not to, but for the cover and price you can't beat it. Easy to organize online and pay safely through PayPal. We have used this insurance twice now and for the value and cover you get, it is hard to go past them.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Ken, Thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you. Kind regards, Margretta
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LaurenSouthwest, VIC
Quick payment
I didn’t get back full amount that I spent, I spent $296 and got back $83.50, but I got back money very quickly. It is worth doing the insurance, thanks
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Lauren, I'm so pleased we could assist with your claim & you found the process so simple, fast & without complications. We look forward to providing you with our legendary customer service again in... Read more
the future. Thanks for choosing Fast Cover & taking the time to leave us a review, we really appreciate it. Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Basics compares to other Travel Insurance
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DevSydney, NSW
- 3 reviews
Policy is good value. Easy to setup.
Tried calling Customer support during work hours. Really prompt. I have used Fast Travel insurance for multiple trips in the past. Thankfully, I haven't felt the need till date to lodge a claim. So no comments there.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Dev, thanks for continuing to use Fast Cover for your travel insurance policies. I'm glad we were able to assist you quickly and efficiently. Our Traveller Services team can be contacted Mon to Fri... Read more
, 9-6 pm AEST, and you can also reach us on email or chat during those hours. If you can't call us, send us an email with your number, and we'll call you! During an emergency, you should contact the 24/7 Emergency Assistance team. Their number can be found on your policy certificate. Remember to contact us to arrange your next policy, and we'll apply your loyalty discount. Kind regards,Similar opinion? Write a review on ieatwords.com.au!
linda
- 2 reviews
Good value for money, suits my needs for travel overseas
quick and easy to set up and good value for money.
Have used the company for most of my overseas trips and for cruises.
Make it easy to change and alter quote before buying
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Linda, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make c... Read more
hanges etc. Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Very easy and fast
Estamos muy contentos de una vez mas usar esta compañia. Entendemos que es muy seria y aunque nunca hemos ninguna reclamacion suponemos que seria facil y eficiente. Muy bien. Gracias
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Pedro, thank you so much for taking a travel insurance policy with us again for your travels. We hope you never have to make a claim, but if you do, feel free to contact us if you need assistance. Kind regards, Sally
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Pamela TamouMetropolitan Adelaide, SA
Back to basics
Good value for what we need and quick and easy to sign up with we have never used this insurance company before but will definitely have a look for our future trips
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Pamela, Thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you. Kind regards, Margretta
Similar opinion? Write a review on ieatwords.com.au!
RoikoSouth East Queensland, QLD
- 2 reviews
Perfect and fast respond I can’t believe it with my eyes
If you want to choose an insurance, must choose this one. You wont regret it and you will be happy without any worries. And fast response all the time. Well done
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Roiko,
Thank you for your review. We appreciate your feedback :). ... Read more
Glad to hear you are happy with the level of cover you have and that you would recommend us :). Let us know when you are travelling again and we can apply your loyalty discount. Happy and safe travels! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Kayle GSydney, NSW
- 2 reviews
Super quick and easy to get a quote
Getting a quote was quick and easy as you just enter a few boxes. Being able to select the cover that you want also meant I saved money on my travel insurance because some of the cover options weren’t needed for my trip.
2 comments
Fast Cover T.Fast Cover Travel Insurance
Hi Kayle,
We're glad you found the quote process quick and easy, and we're happy you were able to customise your policy to suit the trip you're taking - it's made our day!... Read more
Thanks so much for taking the time to give us your feedback, and we look forward to assisting you with travel insurance again. Kind regards, SallyFast Cover T.Fast Cover Travel Insurance
Hi Kayle,
Thank you for your message. We appreciate your feedback :).... Read more
Glad to hear you are happy with the type of policy you have purchased. Let us know when you are travelling again and we can apply your loyalty discount. Happy and safe travels! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Basics compares to other Travel Insurance
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Justin
- 2 reviews
Great company, good value for money...but some website bugs need ironing out.
Best value for money, good customer service, user-friendly online interface and transparent/ honest policy rules.Made a claim and it went smoothly. If you aren't sure how long you will be away for, just take out a week or a month's worth of cover and then extend online via their website once you are over there. The price you end up paying for the extensions works out to be exactly the same as if you had purchased the extended period of cover before departure. One criticism I would have is that when you log into your account you have to enter yo...Read more
ur policy number which is inconvenient sometimes. A simple user name and password setup would be much better. Also, you get a 5% discount if you are a return customer but they don't make this immediately apparent and you have to contact them by email for them to apply the discount. It really should be automatic. One more thing; I really like the email reminders to extend when your policy gets close to expiry, but don't rely on these reminders alone because last time I used Fastcover the reminders suddenly stopped coming halfway through my trip Mark the expiry dates in your calendar or set your own reminders. Apart from the minor issues above I really like this company. However, as with any insurance company I always price-shop from year to year. Companies that are good value for money may not be the next time you travel. Always shop around. Also, don't just go for the cheapest company; read the policy rules and go for the one that gives you the best coverage for the best price. If you start reading the policy rules and it's confusing or difficult to read, move on; they're hiding things in the small print that they'll use to weasel out of paying a claim. Policy rules or PDS ( Product Disclosure Statements) with nothing to hide will be simple and easy to understand in terms of what you're covered for and what you are not (like Fastcover's PDS). I came across a policy recently from a cheap company that had a hidden clause in there that said that if you'd previously had any treatment for any cancer (including benign skin cancers being frozen or cut out) then the whole policy was void in the case of a claim, even if the claim wasn't medical i.e stolen luggage. This is the kind of thing the cheapest ones do. Also, Do not use 'budget direct travel insurance'!!! Trick policy rules!!! You'll think you're covered but you're not!!! They won't pay and then blame you for not reading the policy rules small print. Scam!!! Pay a little bit more and use a company like Fastcover to get real insurance coverage and not a false sense of security, which is the only thing 'Budget Direct' is selling.1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Justin,
Thanks so much for providing your very sincere and unbiased review!
... Read more
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AnneAustralian Capital Territory
Helpful service
The lady on the phone was very helpful with my inquiries. I had many questions around different options and she was able to answer all. Nice to have someone on the phone who could answer questions not out of the box.
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juliebcentral coast
- 4 reviews
excellent
I bought this policy online and was amazed how quick and efficient it was done, def will be using fast cover again as of to America and Canada next year
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Great product, great price
We travel overseas once a year and have always paid substantially more for basic insurance. Well done Fast Cover for providing a value for money policy. Looking forward to future business.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Richard,
Thanks for your great review and feedback. We're so glad to hear that you like our policy and find us good value for your $$!... Read more
We like to reward our past travellers, so let us know when you're travelling next and we can apply a loyalty discount to your next policy :-) Kind regards, Tracey Traveller Services ManagerSimilar opinion? Write a review on ieatwords.com.au!
Ted W.South West, WA
Easy application; easy personalisation
We were looking for basic medical cover and Fast Cover was easy to apply for and easy to add on to. We hope we will not have to claim against this cover, but, if we do, will be interested to notice their promptness in responding and willingness to pay out.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Ted, thanks for your review!
Glad to hear that you've found it easy to take out a policy via our website. We will process your claim within 10 business days of receiving a completed claim form an... Read more
d all necessary supporting documentation. If we need additional information, a written notification will be sent to you within 10 business days.Similar opinion? Write a review on ieatwords.com.au!
PhilCampbell 2600, ACT
Very happy.
I take out basics medical insurance. Used it for the first time last trip and was very happy. Only issue was the time it took for approval for an operation.
2 comments
Fast Cover T.Fast Cover Travel Insurance
Hi Phil,
Thanks for your feedback. ... Read more
I hope you've recovered from your operation & you were still able to enjoy your trip! Kind regards, VanessaFast Cover T.Fast Cover Travel Insurance
Hi Phil,
Thank you for your review. We appreciate your feedback :). ... Read more
Good to hear you were happy with our services. I hope you have a speedy recovery! If you have any questions or would like to re-book with us give us a call or email. Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Basics compares to other Travel Insurance
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Vaughn JRockingham
- Travel Insurance - Basics
- Verified customer
Easy to get covered, have had no claims to comment on that process.
I've used Fast Cover on four occasions and found it easy to get the policy on-line, fortunately I've not had to make a claim so that process I've not experienced. The policy cost seems to be competitive, however, I'm approaching the age of 80 and benefits are substantially reduced then.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Vaughn,
Thanks for your review & for continuing to buy with us! Give us a call when travelling next & we'd be happy to help you.... Read more
Happy travelling! Kind regards, VanessaSimilar opinion? Write a review on ieatwords.com.au!
- Travel Insurance - Basics
- Verified customer
Affordable no frills travel insurance
First time using Fast Cover. The operator was very helpful and clarified what was covered and what wasn't. I got the cover I needed for a great price.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Ray B, thanks for your review!
I hope you have a great trip. If you need any assistance, please don't hesitate to contact us! ... Read more
Happy travelling. Kind regards, LindySimilar opinion? Write a review on ieatwords.com.au!
Perfectly Meets My Needs
I travel overseas two or three times a year, always using the basic Medical Only cover. Premium is acceptably low and gives me the only cover I require. No need to claim as yet.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Elvis,
Thank you for your review! We appreciate your feedback :). ... Read more
Glad to hear that you are happy with the services. Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Too early to tell!
First timer - only took the basic policy for medical. Here's hoping we don't need to used it. Web site was easy to use.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Born Cruiser, thanks for your review.
Glad to hear that you found our website easy to use! Hopefully you won't need to make a claim but if you do, feel free to contact us and we'd be more than happy to help. ... Read more
Happy travelling! Kind regards, LindySimilar opinion? Write a review on ieatwords.com.au!
Easy
First time using this provider was easy and straight forward for basic cover no frills but enough for medical emergencies
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi MikeN, thanks for your review.
I'm glad you found our process easy to use! I hope you enjoy your trip. If you need any assistance, please don't hesitate to contact us. ... Read more
Kind regards, LindySimilar opinion? Write a review on ieatwords.com.au!
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Fast Cover T.Fast Cover Travel Insurance
Hi Carrie, thanks for taking the time to give us feedback on our fast and easy process for buying travel insurance! We offer loyalty discounts for our travellers the next time they travel, so make sur... Read more
e you let us know you've had a policy with us before! Have a great day! Kind regards, Sally