First Choice College previously operated under the name "First Choice Training" prior to May 2018.
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ouzocokeNorth Queensland, QLD
- 15 reviews
- Verified customer
No Teacher / Trainer input at all
Signed up for a course and did not hear from teacher / trainer once during the length of the course. Not even to check how I was going, or to ask why nothing was submitted. No care factor just after your money.
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Jacob HortPerth
- Verified customer
Diploma of Project Management
I have almost completed my Diploma through FCT and it has been a pleasure. My Trainer Chris Hartley has done a great job with marking my work and supplying me with feedback. It takes about 20 days for each unit to be assessed but I have noticed my work being marked on Saturdays and Sundays as well as business days, so I assume they just have a heavy workload. If your not in a rush then there is no problem. My money has been extremely well spent using First Choice Training. Many thanks.
1 comment
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AnnaCMoledinar
Learning Issues
Appreciated the level of professionalism that First Choice Training had when dealing with me. I am dyslexic and it takes me longer to complete reading and writing tasks and they helped me an incredible amount get through my course.
1 comment
First Choice T.First Choice College
Hi Anna,
Thank you for taking the time to post a review. We are more than happy to help and I'm glad the extra assistance helped you to complete your course. ... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
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Zach ValentineBrisbane
- Verified customer
Was curious
Wasn't going to post a review, I've already finished my course with First Choice Training (good RTO, but hold out for the specials if you aren't in a rush) then noticed the last couple of comments. I tend to agree with the comment below, the one stars on this review page are never verified and have awful grammar. Very suspicious. Will be emailing Product Review to ask them why they don't verify the one stars as it seems they do for the 4/5 stars.
Thought I'd put down a review myself, First Choice Training wont leave you breathless but are affordable and you'll learn a lot from their courses (at least I did anyway).
1 comment
First Choice T.First Choice College
Hi Zach,
You are correct - we often have specials on our courses at various times throughout the year. As for the procedures of ieatwords, I cannot comment on that. In any event, we appreciate ... Read more
your review and thank you for choosing First Choice!Similar opinion? Write a review on ieatwords.com.au!
ShazzaMelbourne
- Verified customer
Interesting
First Choice did a great job when I was enrolled with them last year. I managed to score a great job because I finished the TAE as quick as possible. I told them that I needed it ASAP and they graded my stuff extremely quick.
So I see some one stars, but I noticed they're never verified? Sometimes I wonder if it's rival companies posting to make themselves look better. I have to agree with the verified comments on here, First Choice were fine by me.
1 comment
First Choice T.First Choice College
Hi Shazza,
Congratulations on the job! It's always great to hear that students have found work as a direct result of studying with our company. As for the procedures of ieatwords, I cannot comme... Read more
nt on that. In any event, we appreciate your review and thank you for choosing First Choice!Similar opinion? Write a review on ieatwords.com.au!
Sloane DominicPerth
TAE40110 Feedback
Hi First Choice, it has been a few months but I thought I would give feedback about the TAE40110. Was happy enough with the price and you have good trainers however I did notice you were a bit slow to get the units back to me. I'm looking to do a Diploma through you and wanted to see what your turn around time was for marking units? Thanks.
1 comment
First Choice T.First Choice College
Hi Sloane,
Firstly, thank you for the review and positive words. Our trainers always appreciate hearing kind words from students. Officially, we state that we returned marked units within 20 days, ho... Read more
wever this is an upper estimate and almost always this is significantly lower. Furthermore, we are currently in the process of streaming aspects of our marking protocol so expect this to be even lower in the future. I hope this helps!Similar opinion? Write a review on ieatwords.com.au!
Straussy9112Queensland
- Verified customer
First Choice Training
Easy to upload units once completed and feedback was delivered quickly and made a lot of sense. Price was fair enough, would be happy to purchase another course if I needed to.
1 comment
First Choice T.First Choice College
Hi Straussy,
Sorry for the belated response. Thank you for the kind words and 4-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
Fisch SticksSt Kilda
- 2 reviews
- Verified customer
TAE40110
Last year, I completed my TAE40110 with First Choice Training. Though it was a while ago, just wanted to give a shout out to them for providing me with the resources and information needed to complete the certificate. I’m now doing my TAE40116 with another company (First Choice sadly don’t offer it) and the TAE40110 was a great stepping stone. Fantastic trainers too.
1 comment
First Choice T.First Choice College
Hi Fisch Sticks,
Sorry for the belated response. Yes. unfortunately we do not offer the TAE40110 anymore as this course has been superseded by the TAE40116. However, thank you for the kind words and 5-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
CookdCoomera
- Verified customer
Satisfied with my purchase
Really satisfied with the overall quality of their website, payment went through with no issues. Trainers seemed knowledgeable enough, but sometimes they took a little while to get back to you.
1 comment
First Choice T.First Choice College
Hi Cookd,
Sorry for the belated response. Thank you for the kind words and 5-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
Find out how First Choice College compares to other Education & Training Services
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CamboInverloch
- 2 reviews
- 2 likes
Below average, bordering on disgraceful learning institution
I am currently doing a Certificate IV in Business, and at this stage I find that the learning material that they have provided, is extremely unsatisfactory.
So far, I do not feel they provide adequate examples and pictures on how certain business documents should look, such as travel logs, business itineraries, action plans etc.
Because of this, I have had to use other websites, for sourcing the relevant information, as First Choice Training's content is simply useless.
In my time studying with this so-called organisation, I have noticed tha...Read more
1 comment
First Choice T.First Choice College
Dear Cambo,
Thank you for taking the time to post your review. You have raised a few concerns and as such we will need to investigate these claims. Could you please provide your full name? ... Read more
To clarify, when studying a vocational education and training course, the training organisation must ensure that the student is competent against all criteria items in a unit. This means, that the student must provide evidence of competency against all activities in the assessment. Where the student has not provided valid or sufficient evidence, our trainers provide feedback to guide the student's re-submission. This is standard industry practice. It is also our responsibility to adhere to Clause 1.8 which focuses on the principles of assessment and rules of evidence when assessing a student's assessment. I look forward to hearing from you.Similar opinion? Write a review on ieatwords.com.au!
BN44Bundaberg
- 2 reviews
- 1 like
- Verified customer
Pretty satisfied
I did a business course through First Choice and overall I'm pretty happy with what I got. The price was well-suited and the staff were super helpful but I do feel their material needs some modernization. Some of the phrasing was a little awkward in the units and aesthetically not the most eye-catching. But would recommend them.
1 comment
First Choice T.First Choice College
Hi BN44,
Sorry for the belated response. Thank you for the kind words and 5-star review. We appreciate your business! ... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Awesome Course
Not sure if First Choice Training offer the TAE anymore (just checked, they don’t) but their teachers were super helpful and considerate. If you do any of their other courses I’m sure you won’t regret it. Very competitively priced as well.
1 comment
First Choice T.First Choice College
Hi Charmaine,
Sorry for the belated response. Thank you for the kind words and 5-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
katiemelbourne
Horrible.
I'm currently undertaking a cert with my first choice and it is horrible. Next to no support, I have asked numerous times who my 'teacher' is and still after 4 months, no clear answer. Whenever I need to ask a question, I just get bounced around between three different people and receive no answer. They are very disorganized. The assessments are repetitive and ask the same question over & over. The questions themselves aren't clear and are not easy to understand. The marking on the assessments themselves take over 2 weeks and hard work is only...Read more
rewarded with a 'good' 'very good', no real in depth comments. There is also a lack of content, I've found myself needing to do research just to be able to complete my assessments as the content within the unit is poor. I would not recommend this to anyone and I wish I never signed up.1 comment
First Choice T.First Choice College
Dear Kate,
Thank you for taking the time to write your post. We take all student feedback very seriously and as such we need to determine if you are a student in our system. Please email your full name to [email protected] ... Read more
I would like to take this opportunity to address some of your concerns. Firstly, we have a team of trainers available to assist you, not just one allocated person. Once we are able to verify your student file, I can certainly look into the email correspondence between you and the training team. Secondly, we have up to 20 business days to provide student feedback - this is explicitly mentioned in our Student Handbook which is available on the website prior to enrolment. Thirdly, you may find that there are certain activities which require you to undertake research especially if you are completing a project or practical assessment. I look forward to hearing from you.Similar opinion? Write a review on ieatwords.com.au!
gabi1959Connewarre, Victoria
- 20 reviews
Worst and Most confusing with no assistance
This would have to be the WORST training organization I have ever used, I have done certs, diplomas and studying at university and I have never seen such mish mash of information. Shocking online training that has you searching everywhere to find what you need. I wasted the money and just lost interest. They no longer have the cert IV in Training and Assessment and now I know why.
2 comments
First Choice T.First Choice College
Dear Gabi,
Our records indicate that you signed up for your 12 month course a year ago. In fact your course expires in two days. During that entire time you have made no attempt to submit any work ... Read more
to us. Importantly, I note with some bemusement that you appear to be a serial one star reviewer. I have detected 8 companies here on this site where you have given a 1 star review too! In fact you only give one stars to everyone. Many of the companies that you have one starred are actually wonderful Australian iconic companies. Obviously you are unhappy with the entire Australian Business community. I encourage anybody who reads this review, to also click on your name in blue (gabi1959) just above to possibly begin to understand your apparent disdain for everybody. I will not be replying to you again, as I prefer to spend my time with serious students with genuine needs. Not people with nothing better to do than spread negativity. Good afternoon.Blah blah blah. A I said and you have just proven the attitude of your organization. Thank you :)
I have left negative reviews for companies who deserve it and if you take the time you will see that ... Read more
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Dana FAU
- Verified customer
First Choice training was fantastic!
First Choice Training really went the extra mile to provide me with all the resources I needed to make an informed decision about my purchase. Thank you for being such a transparent company and not trying to suck me into something I couldn't handle.
1 comment
First Choice T.First Choice College
Hi Dana,
Sorry for the belated response. Thank you for the kind words and 5-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
Find out how First Choice College compares to other Education & Training Services
Know better, choose better.
- Verified customer
Thanks!!
Thanks for having such great trainers! You guys were great! Plus the TAE was really cheap considering, I would suggest anyone looking to do theirs use First Choice ^-^
1 comment
First Choice T.First Choice College
Hi Eden-Kylie,
Sorry for the belated response. Thank you for the kind words and 5-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
fayz0rAustralia
- Verified customer
Better than the rest!
This was my second (and last) attempted at using an RTO, honestly I did not have high hopes - but First Choice Training delivered a great course with excellent trainers. I dealt with two trainers throughout my studies, both of which were friendly and helpful. Bang for your buck as well.
1 comment
First Choice T.First Choice College
Hi fayz0r,
Sorry for the belated response. Thank you for the kind words and 5-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
che1sQueensland
- Verified customer
Straightforward Course Material
I finished my TAE with First Choice Training a while ago and I wanted to let everyone know that they have outstanding course material which I found easy really easy to follow. On top of that, my assessor (Michael) was really understanding and helped me whenever I needed!
1 comment
First Choice T.First Choice College
Hi che1s,
Sorry for the belated response. Thank you for the kind words and 5-star review. We appreciate your business!... Read more
Cheers, MitchSimilar opinion? Write a review on ieatwords.com.au!
VickyGreater Melbourne (Metropolitan), VIC
- 2 reviews
The worst experience I have ever had. I completely regret it
Not only the assessments are disorganized and hard to understand but they are also extremely long, asking you to repeat the same again and again.
If that wasn't enough, before the year has passed I get informed after sending an assessment that has taken me over 40 hrs to do that they don't provide my qualification anymore and cannot process my assessment. I can be transfer to some other training organisation but I will lose all this work.
It's unbelievable that they didn't send an email to advise students of this.
That means that you are pay...Read more
1 comment
First Choice T.First Choice College
Dear Vicky,
Could you please email me your details so that I can look into this matter. I am unable to verify you as a student based on your christian name. ... Read more
Please contact me at [email protected] Regards, IanSimilar opinion? Write a review on ieatwords.com.au!
ShoSydney, NSW
- 4 reviews
- 8 likes
- Verified customer
Good college
I wanted to study Leadership and Management just out of interest but I was scared so I first completed my Cert IV of Frontline Management. I had never done a Cert IV before so I didn’t know what to expect. It is still of a high standard/expectation. The course got changed after I did it though. Jacob was alright but after I had written a checklist he said, “You made this checklist up”. I said, “No I didn’t. I got it from work”. It turned out the checklist didn’t have to be that complicated. It wasn’t pages and pages long so I had to do it again...Read more
/resubmit. I was very nervous doing my video presentations but that was fine. They got me through it, but I still think it should be done in the Diploma not the Cert IV. Then I studied my Diploma of Leadership and Management. Lisa was one of the nicest teachers I’ve ever had. She was very supportive and encouraging in terms of online work and I completed my Diploma in one year though I had a possibility of an extension available. I completed it even though this was a surprise for friends and family cause they didn’t think I had it in me! At the start I had a problem with trainers not marking for a long time so I made a complaint. They said a lot of trainers had left but then it was alright from then on. I did not have a problem with either talking to Jacob or Lisa on the phone or through emails (or anyone else). I did not know whether to go ahead and do the Diploma so I got some sample questions first. I think they should have a Prac/Placement for the Diploma (in order to get a job) but they did not. It was all theory. Also another man was really organized/efficient who I initially spoke to about the courseSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kelly D.asked
Hi - I am interested in enrolling in a double diploma course at FCC. Can anyone tell me if the Admin fee ($275) and individual unit fees ($265) are all inclusive in the total course fees or will these fees be extra after I enroll? Would like to know before I enroll.
Regards,
Kelly
No answers
Jillasked
Interested in current and past students experiences with the amount of time First Choice takes to respond to you and mark assessments? Someone made a comment in Oct 17 and didn't get a reply for 7 months!
1 answer
Did 2 Diplomas with them and got absolutely all units marked within 2 weeks. Admin staff always replied within 24 hours.
Jasonasked
Hi, I have been enrolled and studying a CERT IV. due to several professional and personal circumstances I have ha to request an extension as I have 1 unit remaining (3 modules) due and it is not possible to complete prior to the 6 month period. the email I received declined my request, First Choice is not taking anymore students for that training program. Are there any other ways to have this course extended as I don't want to fail the Cert IV?
Thanks Jason
1 answer
First Choice T.First Choice College
Hi Jason. I'm happy to look into how we can possibly assist you with this. Please email [email protected] and I'll get back to you promptly.
Kind Regards Ian
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First Choice T.First Choice College
Hi Jacob,
Thank you for the kind words about our trainer. I have passed this review onto him. Our currently policy is that trainers have up to 20 days to mark each unit, however usually this is signi... Read more
ficantly lower and we are always improving our procedures to reduce wait time. We appreciate your kind words.