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363 questions from our users

Linda j

Linda jasked

QuickSmart Front Loader

Hi,,
My fisher and paykel quicksmartdoor won't open.
It was making a really strange noise and then just stopped. Have turned off at power and also tried to do spin cycle but it just makes a very steange noise.



No answers
Andy

Andyasked

QuickSmart WH7560J1 (7.5kg)

Hi
The lights on the temperature control are no longer working, is there an easy fix for this issue.

Thanks

2 answers
Amy O
Amy O

Hi, I haven't experienced this issue, so i am unable to help.
Sorry.

fisher_man
fisher_man

No... need a f&p tech.



johnp

johnpasked

QuickSmart WH7560J3 (7.5kg)

To the F & P technicians,

I have a Quicksmart WH7560J3.
I generally use the Everyday cycle (1:04 minutes) for all clothes including cottons, but am intrigued by the Cottons cycle (2:22 minutes).
Both cycles are described as being for “Normally soiled everyday items” so see no obvious reason to use the Cottons cycle especially as it takes twice as long.
How does the Cottons cycle differ? Is it slower because it is more gentle?
Why might I choose it even if it does take longer?
Thanks for your reply

No answers
Stela.P

Stela.Pasked

QuickSmart WH8560J1 (8.5kg)

how to disable child lock

1 answer
Amy O
Amy O

Hold the lock button down for a few seconds till it disables.



Graham M.

Graham M.asked

QuickSmart Front Loader

Fisher & Paykel front load washing machine vibrating violently any ideas, purchased less than a week ago.Thank You.

No answers
Graham M.

Graham M.asked

QuickSmart Front Loader

I have purchased a Fisher & Paykel front load washer which vibrates violently on spin cycle, after Good Guys and Fisher & Paykel service for this issue, not really interested in my problem, another little rort of Fisher & Paykel is charge you a call out fee for an issue with there product, if anyone can help with this problem I would appreciate that help. Thank You.

2 answers
Chris Storey
Chris Storey

If it’s under warranty they can’t charge you. Consumer law in Australia is very much on the customers side. So if under warranty demand you want it replaced and tell the store you have rights under consumer law. The store I think has an obligation to get it back to the store.
Search in YouTube “Checkout - your consumer rights “
Good luck Cheers Chris

Graham M.
Graham M.

Thanks Chris

Mel

Melasked

QuickSmart WH8560J3 (8.5kg)

I would like to know the water consumption of each setting of this machine. I cannot seem to find this information in the online manuals.

1 answer
fisher_man
fisher_man

varies depending on cycle selected and quantity and type of clothes.
Towels need a lot more water to wash than sheets, cotton shirts.
The sensor in the machine will determine the optimum qty of water for each wash.

Leigh E.

Leigh E.asked

QuickSmart WH7560J1 (7.5kg)

The drum clean light comes on every time the washing machine is switched on. The machine became unbalanced a week ago, it vibrated so badly it ended up in the middle of the laundry floor and the drum clean light has been coming on since then. Is there a way to reset the machine.

2 answers
fisher_man
fisher_man

drum clean is a specific cycle to remove the gunk on the inside of the outer tub.
your user manual should explain how to do a drum clean.
select drum clean, no clothes, add a certain amount of powder etc and let it do its thing.
once its done, go back to normal washing

Leigh E.
Leigh E.

I understand what the drum clean cycle is for and have run it several times but the light still comes on.
My point was, could the machine have sustained some sort of damage when it vibrated itself across the floor, and maybe the sensor was not working properly, needs a reset or something.

karl m.

karl m.asked

QuickSmart WH7560J1 (7.5kg)

My machine is leaking from front door during spin cycle only when doing a big load.

No answers
John L

John Lasked

QuickSmart Front Loader

What is the difference between a WH7560J3 and WH7560J1 front loader?

1 answer
fisher_man
fisher_man

J3 is a later series than J1

The koala lady

The koala ladyasked

QuickSmart WH8560J3 (8.5kg)

Can I add a garment with this machine and does it have the drawer to accomodate washing powder and dispense the correct amount
Thank you

2 answers
fisher_man
fisher_man

No and No

Kelley R
Kelley R

Actually you CAN add a garment (if the water level isn't too high, which it normally isn't). But it does not dose the washing powder.

N Desai

N Desaiasked

QuickSmart WH7560J1 (7.5kg)

My door would latch but the display throws an error "Open Door". I changed the door lock with a new one ordered from F& P spare parts but still cannot start the machine. Any help??

No answers
Nirav S.

Nirav S.asked

QuickSmart Front Loader

My F&P front loader throws error door open. Cannot start the machine. Got a new door lock and replaced it. Problem still persists. Any solutions??

No answers
Tracy K

Tracy Kasked

QuickSmart WH7560J1 (7.5kg)

Our machine sounds like it is an aeroplane about to take off during the spin. It is so loud that we have to close the laundry and passage door to be able to talk in the lounge. Please could you tell me what we need to replace? Thank you.

1 answer
fisher_man
fisher_man

Drum Main bearing is gone.
call f&p for tech to look and make sure.
If so will need to go to workshop for repair.
f&p do not provide loan washers when repairing.

Muss

Mussasked

QuickSmart WH7560J3 (7.5kg)

Over the last couple of days, after a cycle has finished the machine appears to be continuously filling with water. This evening it burst the door open and a load full of water came rushing out. I could hear water running into the machine until I turned the tap off at the wall. Any idea why this would be happening?

1 answer
fisher_man
fisher_man

faulty inlet valve

Tori P.

Tori P.asked

QuickSmart WH7560J3 (7.5kg)

My washing machine keeps filling up with water, and it doesn't matter what cycle it is on. Then it comes up with error No Tap ? I've checked my taps and water all good in that area. And it also fails to drain properly on spin cycle. Confused and thinking its maybe a sensor problem?? Any advice would be greatly appreciated plz and thank you

1 answer
fisher_man
fisher_man

Connected hoses the right way?
Blockage in drain pump... open door bottom right, remove filter and shine light on impeller. does it have hairband etc stopping it from turning.

Tori P.

Tori P.asked

QuickSmart WH8560J2 (8.5kg)

My washing machine gets through part of its washing cycle however then comes up with NO TAP and proceeds not to continue to wash I have tried Turing off the machine emptied it and put it on rinse cycle and it continues to do the same thing. I've cleaned the filter etc also. What else could be causing this also it seems to be swaying towards the spin cycle when this happens

1 answer
fisher_man
fisher_man

Connected hoses the right way?

Slots

Slotsasked

QuickSmart WH7560J3 (7.5kg)

Hi there, my F&P frontloader is showing out of balance, I've re-distributed the load and it goes out of balance again, finishing a load takes forever. What could be the problem?

No answers
Bikash S.

Bikash S.asked

QuickSmart WH7560J1 (7.5kg)

I have been getting this E.701 or E.702 error on WH8560J1 either during end of rinse and start of spin cycle constantly. I have cleaned the drain at the bottom right by pulling out both hose and the plug. When I see this error, I press start/stop/start, take half a load of wash out as its soaked in water and heavy, leave rest in the machine and do quick 12 min spin and it works. I quickly find out if this 12min cycle wont work when the 12min drops to 11 and it just get stuck and wont spin 1100rpm or 800rpm or 500rpm(what ever spin I selected). If it drops to 10min and still spinning then I know I wont get E.701 error otherwise I get this error after about 5min stuck at 11min remaining screen. Please help as I booked technician and it will cost me $120 and if he says motor control needs replacing then I am better off buying new machine.
Thanks

No answers
jean t.

jean t.asked

QuickSmart Front Loader

cant get machine to turn on keeps beeping

No answers
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