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363 questions from our users

jean t.

jean t.asked

QuickSmart Front Loader

I cant change wash settings help



No answers
jean t.

jean t.asked

QuickSmart WH8560J1 (8.5kg)

I cant get knob to turn for different washing options

No answers
Greer D.

Greer D.asked

QuickSmart WH8560J1 (8.5kg)

I cant get the filter out to clean. I unscrew it but it is stuck and wont pull out. Please help!

1 answer
fisher_man
fisher_man

A piece of underwire or something has lodged in the filter and up into the drain bellows hose from the outer tub.
The drain bellows hose needs to be disconnected from the filter assy and the offending blockage removed.
Or call an F&P tech (is not a warranty job)

RCheal

RChealasked

QuickSmart Front Loader

Error code: Door open.
Door is not open. Nothing blocking door.



1 answer
fisher_man
fisher_man

Most likely door lock mechanism is faulty

David P.

David P.asked

QuickSmart Front Loader

Where do any foreign objects go to if accidentally included in the wash, such as small usb drives or pins, etc.?

1 answer
fisher_man
fisher_man

If not in the outer drum, then look in the filter (bottom RH corner of front of machine.

Vic R.

Vic R.asked

QuickSmart WH7560J2 (7.5kg)

Hi is anyone know where is thermistor or wire harness, located
Its showing Error 10 on display



2 answers
Ian W.
Ian W.

They are not items you can service yourself as they are non serviceable by customer. You will have to contact a technician

Vic R.
Vic R.

Fixed
Thanks

Vic R.

Vic R.asked

QuickSmart WH7560J2 (7.5kg)

Error 10 where is thermistor located,so i can replace it

No answers
Grant W.

Grant W.asked

QuickSmart WH8560J1 (8.5kg)

My Key lock want turn off when I hold it for 3 Seconds why?

No answers
Paul P.

Paul P.asked

QuickSmart Front Loader

will not finish spin stuck on 3 min

No answers
Ce J.

Ce J.asked

QuickSmart WH8560J1 (8.5kg)

Why the drum clean light keep flashing when I start to wash. And leaking after finish washing

1 answer
fisher_man
fisher_man

Drum need cleaning after so many washes, if not done then "gunk" builds up inside outer drum and contaminates washing.
Drum clean prevents this from happening.
Read user manual for steps in drum clean.

Mark N.

Mark N.asked

QuickSmart Front Loader

Just bought and our clothes seem to come out of the wash not as white as before and damaged. Any answers?

No answers
Mark

Markasked

QuickSmart WH7560J3 (7.5kg)

I was cleaning out my washing machine filter, but when pulling out the little drain pipe “150mm” it detached. I am still under warranty, but if it’s a quick fix, I am happy to sort it... Please help?

1 answer
fisher_man
fisher_man

contact f&p for service.

Bruiser

Bruiserasked

QuickSmart Front Loader

My Eco 8.5 Washsmart has the light above the Start/Pause button continuously flashing, I have disconnected power,also done the factory reset and the light still flashes. Any help?

No answers
Sinan S

Sinan Sasked

QuickSmart Front Loader

Can you wash clothes while doing a drum clean?

1 answer
fisher_man
fisher_man

Of course you can, then all the scum and grease that is removed from the drum can get on your clothes and will never come out....
What do you think a "drum clean" does?

Darren M

Darren Masked

QuickSmart WH8560J3 (8.5kg)

My brand new F & P 8.5 kg front loader continually has ERR 74 and I cannot use it......the machine is level.....any thoughts?

2 answers
Sue
Sue

Have you tried ringing the F and P help line? I have found them very useful!

fisher_man
fisher_man

Faulty pressure sensor - either faulty sensor or wrong detergent (top loader) used.

Karl

Karlasked

QuickSmart WH8560J3 (8.5kg)

Does this machine has add a garment function during wash cycles if it does then I am sold?

1 answer
fisher_man
fisher_man

I think the P1 does, can never remember which one.

Noelene W

Noelene Wasked

QuickSmart WH7560J3 (7.5kg)

Hi ... I have just put a small load into my washing machine and it comes up with error code 105 door locked. I have turned the power off at the wall, given wait time but the door is still locked. Any suggestions??

1 answer
fisher_man
fisher_man

the Wire harness is faulty, not correctly plugged in.
or the display module is faulty.
Need an F&P tech.
ps Display module usually costs $200+

Rocksalt

Rocksaltasked

QuickSmart Front Loader

Power button won’t stay on. Any ideas?

1 answer
fisher_man
fisher_man

Possible faulty switch or faulty display module

Loubalm

Loubalmasked

QuickSmart WH7560J1 (7.5kg)

Accidentally pressed the keylock on my machine and now cant turn it off have misplaced my user manual, how can I fix this?

1 answer
fisher_man
fisher_man

press again and hold till light flashes and goes out

vicki

vickiasked

QuickSmart Front Loader

When you clean the drum it shows 217 I turned the knob to start the cycle but it does not move 217 still there. What do you press to get rid of the 217 and start model wh7560p, load capacity 7.5kg?

No answers
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