We went in to the Auburn store and purchased a bed frame and Mattress on the 27th of Dec 2018. Today is the 15th of January and i still haven't received my order. What is even more frustrating is the fact that I had to keep calling the store to follow up on my delivery. The salesperson at the store should have known about the stock before attempting to sell us the product and clearly was driven by making a sale instead of understanding the customers needs. She over promised and we are still without a bed. Terrible service and I wont be shopping there anymore!!!

I haven't received my bed and staff are not helpful. franchisee lied truck broken, deliveryman told me running late.
I will never shop with Forty Winks and never recommend them to anyone. I rather go to Heavey Norman than Forty Winks.

The mattress we bought from FW auburn made us overheat. It's a terrible mattress and the staff at forty winks did their best to con us in to buy this mattress. Keep away from these rip off merchants

I bought a middle of the range King Koil mattress from Forty Winks Auburn believing that I was getting quality. 6 months later my wife and I are sweating like pigs in this bed and it's only winter. Do yourself a big favour and keep away from King Koil brand and better still keep away from Forty Winks Auburn.

This mattress I purchased was Capri medium and it is so hot. It has latex and memory foam causing heavy sweating as it doesn't breathe.

Stay away from this brand after sales service was shocking. The company said it was my imagination