Dom CampoSydney, NSW
- 6 reviews
- Lifestyle ASTG24CMCA (Cooling Only, 7.1kW)
- Verified purchase
Perfect, don't know how I lived without it
The Fujitsu aircon we bought is a great unit, I'm not sure how I got on without it. Cool's the house down very quick, silent unit and very easy to operate. I am 100% happy with this product and would highly recommend Fujitsu. Fujitsu also gave us $150 rebate at the time.
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MichaelMelbourne
- 6 reviews
- Lifestyle ASTG09CMCA (Cooling Only, 2.5kW)
- Verified purchase
Cools quickly And quietly
This model only cools which was my mistake when shopping for it. However it does the job well. Very quiet. We installed into our newborn sons room as it cooks in summer due to our tin roof with zero insulation. We would set it to 23c and leave it on overnight and most of the day. Kept the room very pleasant and he slept like a baby. If we crank it up and open the door it helps cool the top level of our house. Quite powerful for its size and consumption.
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Fujitsu A.Fujitsu
Thank you for taking the time to place your comment on Product Review which is appreciated. Your feedback is important to us. We are delighted by the rating you have kindly given for your Fujitsu ASTG09CMCA
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ALPPerth, WA
- 7 reviews
- 2 likes
- Lifestyle ASTG12CMCA (Cooling Only, 3.5kW)
- Verified purchase
Great for a medium sized room
Cooling and heating are good, but occasionally I have to reset them from the power panel. Not too quiet. Installation was good, but when we had issues with it, the guy couldn't provide us with the receipts so we can get someone licenced to check and repair, and the warranty thus expired without us getting help to fix the issue. Still not running optimally, but now we have to pay for the inspection and repair. Easy to use, but has issues switching from cool to heat, most times I have to reset the unit few times before we can notice the switch.
1 comment
Fujitsu A.Fujitsu
Hi - Thank you for your feedback. Please contact our Service Manager on freecall 1300882201 and quote ticket number 330811. He will more than happy to discuss this with you furtherso we can resolve any issue you have.
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Fujitsu is unreachable when it comes to warranty issues
The unit has never worked. Neither I nor the installer can get Fujitsu to communicate about getting a replacement or even parts. A second unit works perfectly well and is easy to use, but the main unit doesn't cool at all. I am sure it is just a dud and that a replacement should work fine. But for months now, Fujitsu has neglected to supply our installer with what they need to make this right. I would not buy a Fujitsu product based on the experience with customer service no matter how good the product seemed.
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Fujitsu A.Fujitsu
Hi Dennis, Thank you for providing your feedback. We are always here to assist our customers but require further information regarding the problem with your air conditioner. Please contact Fujitsu ... Read more
Assist on freecall 1300 364 484 and quote ticket number 328359. We would like to be able to help you resolve your issue.Similar opinion? Write a review on ieatwords.com.au!
NinWollongong
- 6 reviews
- 11 likes
Would recommend!!
I’m not a fan of air conditioning in general but finally relented for those super hot days & nights & I have been pleased with the Fujitsu performance & features. It sufficiently cools my whole 2 bedroom place. I’m yet to fully use the heating feature for more then a few days but from what I have I’ve found that good too.
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JayMelbourne
- 3 reviews
Customer feedback
I found this kne to be very good. Specially the Auto mode is brilliant. I need not turn it on and off again and again if I am feeling too hot or cold. I was provided this by my propoerty owner so dont know tge price and buy date. .
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PhilAdelaide
- 6 reviews
- 3 likes
A good all round unit
We bought this unit for our holiday home and has worked quite well for several year. There was a minor breakdown early on which was fixed by our installer under warranty. Otherwise it's been very cool and has a quiet function. I would be quite happy to re on end this product.
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SenneyMelbourne
- 3 reviews
- 1 like
Cool for summer
I'm 100% happy with this product - well I have only just bought the product 3 weeks ago. It has cooled my living/kitchen open area pretty quickly and it does not make too loud of a noise. I had arranged for Harvey Norman to send out one of their experienced installers to do the installation for us and they have been very cooperative with appointment time. A very good product overall for the household.
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Good for one room
Upgrading from an Akai ac I expected more reliability and smoother operation, but the unit can actually be very noisy. It gurgles and whistles at times which is offputting. However it keeps the room cold, the fan is very quiet and it has never malfunctioned.
Note that there is a delay between inputting a command and it being received, so the remote needs to be pointed until a beep is heard.
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Barb
- 7 reviews
- 10 likes
Could have got better value for money
Not happy with the cooling of the unit. Its a small room but even then its not cooled properly and some times the external unit make a loud humming noise, then have to restart the unit to avoid that. Rest its a pretty decent unit, but nothing fancy as such.
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If you live in a regional area beware faulty new unit/ warranty
My low rating is in relation to warranty/ integrity of company after sale. I purchased a fujitsu to upgrade from an older split system of another brand. I had have another fujitsu that has always worked well and still does so my low rating is not on all the products.
The new unit would work intermittently but would consistently not work when the temperature increased. I was experiencing very high temperatures inside my home and being told by technicians attending I had a 'working unit'. I would not a response when I directly asked for a rep...Read more
lacement. I followed all the correct procedures with contact warranty, install checks and was very polite in all my dealings with fujitsu. This was an extremely bad experience overall, although an individual staff member was polite from fujitsu and tried to help, it seemed like their policy must be flawed somewhere and it was not a case where I would be heard as a consumer. Luckily I had purchased through a retailer and they eventually sorted it out. The faulty unit was finally replaced. I heard anecdotally from two of the various service technicians that fujitsi are generally unwilling to replace faulty units. I don't know if this comment is fact or just gossip but after living for months in a heat wave I will be thinking twice to risk buying from this company again living in a regional area and having had this experience. I like the fujitsu products when they work and I hope fujitsu can improve their warranty customer service procedures for regional areas to look after their customers and listen. I am disappointed and hope very much the working unit I have now does not break down as I had a truly awful experience just trying to get the working product I paid for. I have been put off further purchase from this company, despite having another fujitsu unit that functions well. Regional Consumers in hot areas beware.Similar opinion? Write a review on ieatwords.com.au!
bingoSouth East Queensland, QLD
- 10 reviews
- Lifestyle ASTG24CMCA (Cooling Only, 7.1kW)
- Verified purchase
Excellent system
We thought this would be too big a system for us but it's perfect. it is the only one in our open plan ground floor and all we need, you can feel the coolness or the heat all the way from one end of the house to the other. It's perfect. Quiet as well. remote control is easy to operate and not intrusive on the wall. Excellent.
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1943dashadougAU
- 4 reviews
- Lifestyle ASTG18CMCA (Cooling Only, 5.0kW)
- Verified purchase
Excellent purchase
very happy with the unit we decided on, heats our lounge dinning area with no trouble not expensive to run easy to regulate settings not expensive to have installed very quiet not much noise very easy to install have no complaints cant wait for summer to see how cool it makes the house
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Robert
- 3 reviews
Amazing how we survived without air con.
This year (2017) finally installed this unit in kitchen lounge and two, 2.5kw ones in two bedrooms. Excellent units, most impressed with quiet running and air flow. Auto setting just maintains the set temp hardly know it's on till you go to another non air con room. Cream colour of outside unit s blends with cream of our walls. Installed was excellent too.
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KezzaMetropolitan Adelaide, SA
- 6 reviews
Warm as toast then cool as a cucumber
This Fujitsu reverse cycle air conditioner suits our needo to a tee.
Not only is the outdoor unit lovely and quiet, the indoor unit has a quiet setting also.
You only know the unit is on by the warm/coom room you walk into.
The air conditioning and heating warms a very large area and if we leave the hallway door open,
it reaches up to the bedrooms.
Do yourself a favor, run right out and buy one of these..
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2 days on. early days
This has just been installed 2 days ago by a reputable installer (ALWAYS use a good installer when dealing with refrigerants) It is replacing a Kelvinator split that had a small internal leak that Kelvinator refused to replace under warranty. After fighting a losing battle I pulled that out and had this new Fujitsu model installed. It's good so far. Quiet fan mode is quiet. Cooling seems to do it's thing (although I'm sure the old Kelvinator of same 2.5kw size was cooler.. I've had the Fujitsu set 2 degree cooler to get the same effect. I don't...Read more
like the fact that the 'swing director' is automatically returned to the #3 position after 30 minutes in case of condensation dripping damaging things underneath the A/C but am going to try manually adjusting this and hopefully it won't sense it's not in possie #3 because I like it pointing at me underneath like the Kelvinator did. Hope this works!! The remote is fairly similar in functionality to the Kelvinator. Cleaning the Kel was almost impossible though because the front panel did not remove so I'm assuming this one can be removed properly for cleaning. All in all: I like the Fujitsu (so long as the director stays when manually adjusted)Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Louiseasked
Please any help? - ac not working but now has flashing lights & cannot find documentation relating to this model.
* Operation (Green) x 10 times
* Timer (Orange) x 3 times
* Economy (Green) continual flashing
1 answer
Fujitsu A.Fujitsu
Hi Louise, Thank you for placing your comments on Product Review. We are sorry to hear your Fujitsu Airconditioning unit isn't working to the full capacity. Please contact us with your address so we can provide the nearest Fujtisu Service Agent to you and they will do their best to assist you. Please email [email protected].
Prices
- Fujitsu - ASTG09CMCA - Inverter Wall Mounted - Cooling Only - 2.5kW(C)$599.00
- Fujitsu 8.5kW Cooling Only Split System Inverter Air Conditioner ASTG30CMTB$2,364.00
- Fujitsu 9.4kW Cooling Only Split System Inverter Air Conditioner ASTG34CMTA$2,545.00
- Fujitsu 9.4kW Cooling Only Split System Inverter Air Conditioner ASTG34CMTB$2,712.00
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Fujitsu A.Fujitsu
Hi Dom, We are so happy you are loving your Fujitsu Air Conditioner. Thank you for providing your feedback on Product Review.