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Fujitsu is unreachable when it comes to warranty issues
The unit has never worked. Neither I nor the installer can get Fujitsu to communicate about getting a replacement or even parts. A second unit works perfectly well and is easy to use, but the main unit doesn't cool at all. I am sure it is just a dud and that a replacement should work fine. But for months now, Fujitsu has neglected to supply our installer with what they need to make this right. I would not buy a Fujitsu product based on the experience with customer service no matter how good the product seemed.
1 comment
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NinWollongong
- 6 reviews
- 11 likes
Would recommend!!
I’m not a fan of air conditioning in general but finally relented for those super hot days & nights & I have been pleased with the Fujitsu performance & features. It sufficiently cools my whole 2 bedroom place. I’m yet to fully use the heating feature for more then a few days but from what I have I’ve found that good too.
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PhilAdelaide
- 6 reviews
- 3 likes
A good all round unit
We bought this unit for our holiday home and has worked quite well for several year. There was a minor breakdown early on which was fixed by our installer under warranty. Otherwise it's been very cool and has a quiet function. I would be quite happy to re on end this product.
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Find out how Fujitsu Lifestyle ASTG34CMTB (Cooling Only, Wi-Fi, 9.4kW) compares to other Split System Air Conditioners
Know better, choose better.
Barb
- 7 reviews
- 10 likes
Could have got better value for money
Not happy with the cooling of the unit. Its a small room but even then its not cooled properly and some times the external unit make a loud humming noise, then have to restart the unit to avoid that. Rest its a pretty decent unit, but nothing fancy as such.
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Questions & Answers
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Fujitsu A.Fujitsu
Hi Dennis, Thank you for providing your feedback. We are always here to assist our customers but require further information regarding the problem with your air conditioner. Please contact Fujitsu ... Read more
Assist on freecall 1300 364 484 and quote ticket number 328359. We would like to be able to help you resolve your issue.