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CindySydney Surrounds, NSW
- 7 reviews
Value for money
After some research, I found this policy the best value for money compared with other insurances.
Easy to browse and set up online.
I’ve just started, so can’t comment on how it is to lodge a claim yet.
1 comment
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SonyaDarwin, NT
Great value but difficult to maje payment to start policy
After looking at umpteen different policies, settled on Guide Dogs pet ins as it has the highest capping of $15,000 for their Silver policy. There were slightly cheaper policies on market which would have been almost as good eg RSPCA.
However, i couldn't pay for the policy and not because i didnt have the $! After several days n repeated tries, i gave up!!! Site kept pausing. Was contacted umpteen times by telemarketers and ended up purchasing it on phone, but not before she also had trouble setting it up.
Policy might seem to have a lot of benefits, but if the past week of nonsense with trying to start policy is anything to go by, we will be having a Very rocky relationship!
1 comment
Customer RelationsGuide Dogs Pet Insurance
Hi Sonya,
I am sorry to hear about your experience. I would like the opportunity to look into this further for you and I have sent you a private message requesting some additional information.
Kind regards,
Sharon
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WaynePerth, WA
Great service
Well explained and cheaper than my other insurance provider with a lower excess and more coverage for items that can be claimed. My current insurer has a high excess so only able to make one small claim in past 18 months.
1 comment
Customer RelationsGuide Dogs Pet Insurance
Hi Wayne,
Thank you for your kind review. It is a pleasure to hear that we can provide you suitable cover and peace of mind and that you like the lower excess on your policy. Welcome to the Guide Dogs community.
Kind regards,
Sharon
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Find out how Guide Dogs Pet Insurance Comprehensive Care compares to other Pet Insurance
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Josef SenisinRichmond-Tweed, NSW
- 3 reviews
Essential if you have a pet
Expensive but if you have to claim you will be way in front
Easy to set up and easy to make claims
We have been with guide dogs for over 1 year and glad we joined as we had a incident which we are glad we had insurance
1 comment
Customer RelationsGuide Dogs Pet Insurance
Hi Josef Senisin,
Thank you for you for sharing your experience with others. We are pleased to hear the ease in which you were able to set up this policy and make a claim. We appreciate, your support.
Kind regards,
Sharon
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Questions & Answers
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Customer RelationsGuide Dogs Pet Insurance
Hi Plhi,
an provide you with an affordable option. Kind regards, JessicaThank you for sharing your experience with us, we are pleased to have you join Guide Dogs. I am delighted to hear of the ease in which you were able to set up your policy online and that we c... Read more