Harvie Strata Management

They are just awful. So unhelpful, I'm thinking of selling just so I don't need to deal with them. No ability to pay bills online they are so far behind on the technology front. The staff are aggressive when you call and they want to charge you extra for every little thing they do (e.g. providing a copy of insurance certificate or building bylaws all of which should be online for owners to download).

Every experience with Harvie Strata has been unnecessarily difficult and almost all communication from the management is rude and disrespectful.

They behave with such an arrogance and annoyance at having to do the most basic tasks, that it blows my mind that the company is able to survive at all. Everyone that I have spoken to about them only has terrible things to say and the consistency in awful service is almost impressive.

I've also noticed that they recently had a number of low Google reviews removed. Therefore, however low the satisfaction score you see is, the reality is actually even worse. The industry seems ripe for disruption and whoever owns this company should be concerned at how it's run.

They are disrespectful and their conduct is not fair. They ask for bond removal 48hrs in advance of a move date but they hold it for how long they want, without proving a timely refund.
They also you to pay things in cash but they don’t give that option for refunds.

Impudent, arrogant, obstructive and passive aggressive. Impossible to deal with, most unhelpful. I would never ever want to deal with this company again but unfortunately they manage the apartment block I reside in. They have a cheek to charge for the negative service they offer. 0/10 would be a true score for their service.
Rubbish!
Harpies and viragos, all of them.

Staff - haughty.
Required a moving in bond which was only payable in person at their premises by cheque. Lunchtime for the staff is mounted on a plaque at reception, in case you wanted to use your own lunchtime to deliver said cheque.
Promises of work orders that never materialise.

I have had my appartment looked after by Harvie Strata for over 40 years. They are professional and reliable, meeting realistic outcomes and timelines 95%. No, not 100%, time limits and resources means no one is perfect!

My personal experience with the Harvie team has been great... whilst to the point, they do get things done pretty quickly even when they have to first get permission from our committee..

Since taking over our books 6 months ago, I am very happy with harvie strata, we are well on our way to being compliant with our asbestos report and completed window locks. Highly recommended

Harvie Strata have been the best Strata Management company I have come across..... really efficient and lovely staff. They have put our building on the right track.

I highly recommend Harvie Strata.

Marion Paine

I find that all of the ladies I deal with at Harvies to be very friendly and helpful. Our building was totally compliant with the law changes well before the due dates. They are straight to the point and get things done!

Management very bad and rude never reply email. They just want your money. That's not fair. Really disappointed for there management.

On a personal level I have felt that these are the worst agents I have ever encountered. Very difficult to get hold of during office hours, always seems to be unavailable and if you are unlucky enough to Speak to them you wish you hadn't. Amazed these people are still in business.

Possibly the worst strata manager i have ever encountered, never seems to be in the office before 10.30am and then whenever you call she is 'out' or 'unavailable'. The rest of the staff are rude and unresponsive.
Do not sign up with them under any circumstances and if you do have your building managed by them i would immediately look for an alternative.