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Comprehensive, Essentials, Domestic, etc...Angela HGreater Melbourne (Inner), VIC
- 3 reviews
My flight booking was cancelled. HCF Won’t pay difference for new fares. Lots of loop holes. Don’t buy it.
2 1/2 weeks to call and let me know they wouldn’t pay. I always travel with insurance but I won’t use HCF (Allianz) again. too many exclusions that shouldn’t be exclusions
1 comment
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wooliesmobilesucks
- 4 reviews
- 7 likes
Too good to be true
I got an international travel insurance quote on my phone and was surprised to find the extremely reasonable cost - until I realised nowhere had I been asked for any pre-existing conditions. Would have been interesting to see what would have happened if I had tried to claim against it. I bet they would have thrown any claim out.
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Website quote form doesn't work
I tried reporting problem through complaints form. Complaints form also doesn't work.
Health insurance quote forms work no trouble.
Am annoyed because Im an hcf member and theres meant to be a 20% discount.
Im going directly to qbe insurance instead
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Find out how HCF Travel Insurance compares to other Travel Insurance
Know better, choose better.
HappyoverfiftySydney
- 2 reviews
- 4 likes
Great Experience With HCF Travel Insurance
My husband fell and had 15 stitches whilst in the USA. With the HCF travel insurance we were covered for all expenses which were easy to claim when we came home. Would totally recommend HCF. I think they can be a little more expensive than other travel insurance quotes but after our experience I wouldn't use anyone else.
1 comment
HCF T.HCF
Hi Happyoverfifty,
Thank you for the positive recommendation and I hope your husband is feeling better!
... Read more
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Al68AU
Web site doesn't work
I got quoted a good price but the application form doesn't fit on the screen, there is no scroll bar, no resize option, and the arrow keys don't work. So that's the end of it.
I have Windows 7, latest IE, etc. Other web sites work fine. It's just a poor web site.
Cheap
Web site doesn't work
3 comments
IE is buggy, so it's likely to be a browser issue; try that site using Firefox or Chrome browsers, see if that helps.
HCF T.HCF
Hi A168, thanks for bringing this to our attention. The application form is actually on the QBE website as HCF travel insurance is issued by QBE. We have forwarded your comments on to them to resolve. Cheers, Dani
HCF T.HCF
Hi A168, just a further update on this issue - it was discovered that the problem was actually on HCF's website, not QBE. A fix has now been put in place, but if you find that you are still experienci... Read more
ng problems, please drop me an email at [email protected]. Thanks EmmaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Derek L.asked
I'm a member of HCF health insurance, can I get a members discount for travel insurance ?
1 answer
The discount is the reason I took this travel insurance. Problem is it is not comprehensive and has holes. Check every element or just check star rating of other policies and get that. I will never get HCF again
Juanasked
A relative is coming to Australia from Chile with a working holiday visa and my question is : Can he apply for any type of heath insurance, cost and level of cover? I am a member of HCF for the last 20 years
No answers
Troyasked
Hello I work overseas in drc Congo and need travel insurance as well as income insurance for traveling from work to home in Australia and I am a member of hcf can you help me?
No answers
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HCF T.HCF
Hi Angela
We would like to look into the matter you have raised regarding the travel insurance issued by Allianz.... Read more
Can you please email us your HCF membership and Allianz Travel insurance details to [email protected] . Please include product review in the subject of the email. Regards HCF Team