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Reviews

2.0

5 reviews
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    Angela H

    Angela HGreater Melbourne (Inner), VIC

    • 3 reviews

    My flight booking was cancelled. HCF Won’t pay difference for new fares. Lots of loop holes. Don’t buy it.

    published

    2 1/2 weeks to call and let me know they wouldn’t pay. I always travel with insurance but I won’t use HCF (Allianz) again. too many exclusions that shouldn’t be exclusions

    Claim MadeYes
    Type of ClaimTravel Delays/Cancellations
    Claim Resolution Time2-4 weeks
    Claim DateJuly 2022
    Claim ApprovedNo
    1 comment
    HCF
    HCF T.HCF
    wooliesmobilesucks

    wooliesmobilesucks

    • 4 reviews
    • 7 likes

    Too good to be true

    published

    I got an international travel insurance quote on my phone and was surprised to find the extremely reasonable cost - until I realised nowhere had I been asked for any pre-existing conditions. Would have been interesting to see what would have happened if I had tried to claim against it. I bet they would have thrown any claim out.

    Insurance claim madeNo

    Website quote form doesn't work

    published

    I tried reporting problem through complaints form. Complaints form also doesn't work.

    Health insurance quote forms work no trouble.
    Am annoyed because Im an hcf member and theres meant to be a 20% discount.



    Im going directly to qbe insurance instead

    Insurance claim madeNo
    Travel Insurance

    Find out how HCF Travel Insurance compares to other Travel Insurance

    Know better, choose better.

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    Happyoverfifty

    HappyoverfiftySydney

    • 2 reviews
    • 4 likes

    Great Experience With HCF Travel Insurance

    published

    My husband fell and had 15 stitches whilst in the USA. With the HCF travel insurance we were covered for all expenses which were easy to claim when we came home. Would totally recommend HCF. I think they can be a little more expensive than other travel insurance quotes but after our experience I wouldn't use anyone else.

    Insurance claim madeYes
    1 comment
    HCF
    HCF T.HCF

    Web site doesn't work

    published

    I got quoted a good price but the application form doesn't fit on the screen, there is no scroll bar, no resize option, and the arrow keys don't work. So that's the end of it.

    I have Windows 7, latest IE, etc. Other web sites work fine. It's just a poor web site.
    Cheap
    Web site doesn't work

    Insurance claim madeNo
    3 comments
    OZFox40
    OZFox40

    IE is buggy, so it's likely to be a browser issue; try that site using Firefox or Chrome browsers, see if that helps.

    HCF
    HCF T.HCF

    Hi A168, thanks for bringing this to our attention. The application form is actually on the QBE website as HCF travel insurance is issued by QBE. We have forwarded your comments on to them to resolve. Cheers, Dani

    HCF
    HCF T.HCF

    Questions & Answers

    Derek L.

    Derek L.asked

    Travel Insurance

    I'm a member of HCF health insurance, can I get a members discount for travel insurance ?

    1 answer
    Angela H
    Angela H

    The discount is the reason I took this travel insurance. Problem is it is not comprehensive and has holes. Check every element or just check star rating of other policies and get that. I will never get HCF again

    Juan

    Juanasked

    Travel Insurance

    A relative is coming to Australia from Chile with a working holiday visa and my question is : Can he apply for any type of heath insurance, cost and level of cover? I am a member of HCF for the last 20 years

    No answers
    Troy

    Troyasked

    Travel Insurance

    Hello I work overseas in drc Congo and need travel insurance as well as income insurance for traveling from work to home in Australia and I am a member of hcf can you help me?

    No answers

    Get an answer from our members and HCF representatives

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