Called to down grade my policy, wish I remember the ladies name because she was amazing, bubbly, friendly and efficient.
Been with them for years, easy to claim. Great company.

I have been in several health funds 35 years in total and Health.com is by far the best. I was previously in BUPA and was paying $40 a month more for less cover. For example, on a $200 dental account with Bupa I was getting back $40 with Health.com I get $150 to $160. They text and let you know when premiums are coming out every month and If you call them they are extremely helpful. I get aprox 75% to 80% back and my limits are higher.I have never felt the need to leave a review before but this time it is deserved.

Best health fund I have been a member of, glad I made the change. Was initially worried that they were a internet based health fund with no branches but I need not have been concerned at all. Been with them for over a year now and very happy. I love that I receive a sms message days before my direct debit is due to come out, also appreciate the sms message I automatically receive the day after i have paid for a service advising me what I should have paid to the provider and the amount they should have rebated me. Have only needed to ever call twice and that was when I first joined needing assistance to navigate the website to log in to my details. Great service.

I had an account that I cancelled. They did not process the cancelation and charged me for a full month of insurance anyway. It has now been 10 days and 3 phone calls and I still do not have a refund. This is effectively stealing money from my bank account.
One of their phone operators actually said that other operators were "not trained well" when I questioned why the delay. That is from their own staff and as of now I am still waiting for my money back...........

I joined health.com.au a few months ago over the phone, and could not be happier - I shifted from my other health insurance of over 10 years to health.com.au, and was so surprised with 1. how much I saved 2. the IMMEDIATE customer service 3. how much I get back compared to my previous one 4. can use ANY dentist/chiro/optometrist etc i want and much more. Thanks health.com.au for an unexpected great experience with a health insurance company. I wish all the other companies I deal with treated me the same way.

So easy to get a quote and so easy to sign up. You can change your level of cover online (up or down).

When I wanted to change the day my payment came out, I was able to do it easily using the live chat feature which was all too quick and easy (thanks [name removed] is customer service)

If you want great value, great customer service, flexibility and an easy self service online platform... look no further than health.com.au
Simplicity, competitive prices and flexibility

I joined health.com.au in December 2012 as I needed a root canal treatment. As far as I know, Health.com.au is the only insurance that consider root canal treatment as general dental instead of major dental. I found the website very easy to use. It is very easy to make claim and it is processed relatively quickly. I am so grateful for this company and recommend it to everyone I know.
Great price, easy to make claims, great website, great cover

I found Health.com.au very simple to use, and very helpful whenever I have had any questions - my phone call was answered right away, the person at the end of the phone, based in Melbourne, helped me with my enquiry and I was on my way to the Osteopath in no time. I just wish my back was as easy to fix as my health insurance was to use!
Swipe my card at the health provider, nothing more to do.