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96 questions from our users

delight007

delight007asked

HR6FDFF630S (630L, Stainless Steel)

Hi there, my Hisense has the freezer at the bottom and fridge on top and the door tem setting in front with super freeze. But recently started making a high pitched noise when motoe is running. Whenever i put anything in the fridge also the alarm stopped working as well (the alarm that goes off if yiu have the door open too long and thw alarm button does not work either. Should I be concerned?



2 answers
Hisense
Jasmine F.Hisense

Hi delight007, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Sally W.
Sally W.

Ive had the same issue, but this morning it switched off and no power at all

Avis W.

Avis W.asked

HR6FDFF630S (630L, Stainless Steel)

How do you stop an alarm going off constantly. The fridge and freezer is not overstuffed in fact only half full. We've turned it off for a day just in case it was icing up. I'm at wits end. The beep drives me crazt

3 answers
Pottsvilleprincess
Pottsvilleprincess

Im sorry to say i havent experienced this problem. Call the supplier.



Hisense
Jasmine F.Hisense

Hi Avis, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Avis W.
Avis W.

Thanks will do.

Lisa S.

Lisa S.asked

HR6FDFF630S (630L, Stainless Steel)

Hello I bought a HR6BMFF320 and noticed it is plastic backed apparently they are a fire hazard and should be discontinued is this true please very concerned

1 answer
Pottsvilleprincess
Pottsvilleprincess

Report that to who ever you bought it from. Ask 4 a refund



SAM

SAMasked

HR6FDFF630S (630L, Stainless Steel)

Model HR6FDFF630S freezer stopped working, 3 months past the 3 year warranty. Any ideas??

No answers
Tamara

Tamaraasked

HR6FDFF630S (630L, Stainless Steel)

We just bought a hisense fridge. When we turned it on it kept beeping then the fridge light goes off. We turned it off and on again at wall but did it again. Can anyone help out with this ?

1 answer
Marie T.
Marie T.

Did you find an answer for this question?

Metubeener12

Metubeener12asked

HR6FDFF630S (630L, Stainless Steel)

My hisense French door fridge has started to freeze up things in fridge. What do l do to stop this from happening.

3 answers
Cynthia L.
Cynthia L.

Ice maker not working. Brand new fridge/freezer

David S.
David S.

Mine made it 8 days, stopped freezing things and no ice also.... piece of crap!

Pottsvilleprincess
Pottsvilleprincess

Mine did that as well. Call them, the element has broken. Mine has now been replaced.

debmeg

debmegasked

HR6FDFF630S (630L, Stainless Steel)

does it have drip tray

No answers
David.W

David.Wasked

HR6FDFF630S (630L, Stainless Steel)

The bottom freezer draw, whilst it closes with a slight wobble, does not seal completely. The right side is a flush seal but the left hangs slightly ajar. Any suggestions?

No answers
Barry C.

Barry C.asked

HR6FDFF630S (630L, Stainless Steel)

broken right freezer door glass who fixes them live at bundaberg

No answers
Evord K.

Evord K.asked

HR6FDFF630S (630L, Stainless Steel)

The freezer is freezing but the fridge is not cooling. Any help?

1 answer
Odekunle A.
Odekunle A.

I have been in tears ever since I bought my chest freezer 80000 Naira gone just like that

Doris K.

Doris K.asked

HR6FDFF630S (630L, Stainless Steel)

The freezer is freezing but the fridge is not cooling. Any help?

1 answer
Evord K.
Evord K.

Hello, did you get solution for this? i have the same problem, please help

Dave P.

Dave P.asked

HR6FDFF630S (630L, Stainless Steel)

Question regarding the time to get down to operating temperature from new ??

Purchased yesterday and after 14+ hours the fridge is only down to 8deg and freezer at -2.

1 answer
Dave P.
Dave P.

"Listing monitored by Hisense representatives"....mmmm ????

KAKOOZA T.

KAKOOZA T.asked

HR6FDFF630S (630L, Stainless Steel)

I have a new 60l fridge which has worked for two months but it currently has a problem of working for 5 seconds them it switches off itself..what could be the problem?

2 answers
steve j.
steve j.

check the p c b
May be the compressor is not kicking on

Odekunle A.
Odekunle A.

Sorry nothing can be done because that is how hisense fridge works. I have been crying ever since I bought mine

Nat

Natasked

HR6FDFF630S (630L, Stainless Steel)

Hisense HR6FDFF630S 630L French Door Fridge freezer, both fridge and freezer have stopped chilling/freezing. Any help?

1 answer
John.H
John.H

RING HISENSE AND GET A TECH SENT OUT.

GVH

GVHasked

HR6FDFF630S (630L, Stainless Steel)

I have broken the BLACK glass panel on the front left top of my Hisense fridge, model numberHR6CDFFS12GB
Hoe do i get it replaced?

1 answer
steve j.
steve j.

yes call this no
0469864699

Helena B

Helena Basked

HR6FDFF630S (630L, Stainless Steel)

Bought a side by side high sense fridge its one day old plugged it in after 4 hours it the second day still no ice, when will it start making ice?

2 answers
Jasmin D
Jasmin D

Is doesn’t make ice the one you got

Odekunle A.
Odekunle A.

Mine never makes ice

Lisa

Lisaasked

HR6FDFF630S (630L, Stainless Steel)

My fridge freezer has stop making ice and only had it 3 months

2 answers
Doug.
Doug.

As it is still under warranty, I suggest you contact the company from where you purchased it.

Odekunle A.
Odekunle A.

My dear they will tell you nothing. I bought mine 3 weeks back it made ice for just 4days and stopped, when I took it back they where telling me nonsense

Zac12345

Zac12345asked

HR6FDFF630S (630L, Stainless Steel)

Have a hisence hr6fdff630s french door fridge and the alarm no longer goes when door is left open... is there on on off switch for this alarm or is there a fix anyone knows of? Thanks

1 answer
Doug.
Doug.

I'm sorry, but have absolutely no idea why. I am not a refrigeration mechanic, I just happen to have purchased two Hisense refrigerators which both failed in days.
I suggest you contact a local fridge repair business.

jaswal68

jaswal68asked

HR6FDFF630S (630L, Stainless Steel)

I have a HISENSE HR6FDFF630S French Door refrigerator. The "impact pole" for the water dispenser has broken and I'm about to purchase the replacement part, however I cant find any instructions, does anyone have any suggestions?

1 answer
Doug.
Doug.

I would suggest you contact your retailer where you purchased your Hisense Refrigerator from and ask them for the name of local repairers from whom you could purchase a spare part. They may also give you a guide on the replacement procedure. By the way, this item will probably come as a complete assembly and should be a simple job to fit if you have some basic mechanical knowledge.

Anadz

Anadzasked

HR6FDFF630S (630L, Stainless Steel)

Hi,
I have Hisens refrigator.
It's over freezing and in the same time the refrigerator doesn't work.
Any ideas or help to fix it ?

2 answers
Doug.
Doug.

You can try the old "switch it off (at the wall) and leave it for short while, trick" to see if it resets, and if that is not successful.........well, based on my past experience, I would contact the retailer you purchased it from and ask for a replacement. That is of course if yours is still under warranty, which is 2 years I think............
Best of luck.

Odekunle A.
Odekunle A.

I which mine would over freez.hmmm !!! Mine is not cooling or making ice

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