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96 questions from our users

Poss N A

Poss N Aasked

HR6FDFF630S (630L, Stainless Steel)

Do you fill the ice tray up through the slots above the tray or does it pull out?



1 answer
Doug.
Doug.

Sorry, I don't have an answer for you about this. The reason is we never bothered with ice cubes.
Have you asked the retailer you bought it from or maybe Google might have the answer.
Cheers................

Deno

Denoasked

HR6FDFF630S (630L, Stainless Steel)

Where's the motherboard located?

No answers
George

Georgeasked

HR6FDFF630S (630L, Stainless Steel)

Hisense HR6FDFF630S 630L French Door Fridge freezer, both fridge and freezer have stopped chilling/freezing. Any help?

No answers
Billy Bower

Billy Bowerasked

HR6FDFF630S (630L, Stainless Steel)

How do I change the setting of my my fresh choice drawer?



No answers
Leo

Leoasked

HR6FDFF630S (630L, Stainless Steel)

My Hisense HR6FDFF63OS when you plug the power in and turn it on the fridge light come on and when you open the door again the light is off can you tell me what would cause this? thanks

1 answer
Tamara
Tamara

Did you end up getting an answer for this as ours is new and is doing the same

Louie

Louieasked

HR6FDFF630S (630L, Stainless Steel)

How do you clean the crisper in this refrig? Little pieces of food get between the front and main section.

No answers
David C

David Casked

HR6FDFF630S (630L, Stainless Steel)

My hisense BCD-553WPB/HC4 fridge alarm goes off indicating the doors open however it's not, when turning off alarm icon this then turns the fridge light off inside, we have tried adjusting the height level etc still to no avail, anyone have a clue what this issue may be? Only had this fridge for 3 months



No answers
Lena K

Lena Kasked

HR6FDFF630S (630L, Stainless Steel)

My hisense 630L fridge alarm goes off indicating the doors open however it's not, when turning off alarm icon this then turns the fridge light off inside, we have tried adjusting the height level etc still to no avail, anyone have a clue what this issue may be??? Only had this fridge for 4 days!

1 answer
True Blue
True Blue

Mine does not have a door alarm but, it has an alarm that when the electricity goes off and comes back on - the alarm goes off - not sure why, but we just takenchild kick off, hit the alarm button and then child lock again and it stops.

Margaret

Margaretasked

HR6FDFF630S (630L, Stainless Steel)

we have just returned from being away on holidays for 4 weeks and our ice maker does not seem to be working. We obtained a small amount of ice 3 hours after return by no more. Can any one help with suggestions please.?

No answers
Petra De klerk

Petra De klerkasked

HR6FDFF630S (630L, Stainless Steel)

The white lock thing between the two doors does not close by itself anymore. Now I have to push it close. It also look like the door with the water dispenser is a bit higher than the other door. Can anybody help please?

No answers
Aleca R

Aleca Rasked

HR6FDFF630S (630L, Stainless Steel)

I've not long bought a new Hisense fridge freezer & have a non plumbed water dispenser...Lovely you'd think BUT the water is so slow to come out...is this normal or do I need to ring them?

3 answers
Jim L
Jim L

I am looking for the answer to this as well have you found the answer?

True Blue
True Blue

I would ring them - this is the first fridge I’ve had with a water section, so we’ve had nothing to compare it to. I feel for the size of the nozzle, our water comes out nicely. Hope they solve it for you.

Reg
Reg

Take out he dispenser and lower it back in again. This usually happens when the dispenser is not aligned correctly. We’ve had this happen a few times.

Sha R

Sha Rasked

HR6FDFF630S (630L, Stainless Steel)

Hi I have the hisense french door 630l I turn it on for the very fist time and its so noisy. The compressor is very loud is it normal for a new fridge to have such kind of noise when turnes on for the first time?

No answers
Willsy

Willsyasked

HR6FDFF630S (630L, Stainless Steel)

My fridge came up with a H3 code, any ideas?

No answers
Bel

Belasked

HR6FDFF630S (630L, Stainless Steel)

My new fridge does not seem to seal properly, there is no suction to keep doors closed. Have set up according to instructions. Any ideas?

1 answer
Kaz
Kaz

Hi
We have the same issue
Any resolution

keith

keithasked

HR6FDFF630S (630L, Stainless Steel)

i have had our new hisense fridge freezer for two days our ice maker made ice the next day but know it is not making ice any ideas please ??

1 answer
Kyle K
Kyle K

The same exact thing happened to ours and I’m struggling to find answers.

GAgik

GAgikasked

HR6FDFF630S (630L, Stainless Steel)

Does anyone had a problem with display? As we had our fridge installed when the door was opened display turned on. This couple days I noticed that it is not turning on, but as you touch the panel its turning on. Thanks

1 answer
True Blue
True Blue

Ours does this, I’d say it’s an energy saving thing.

Denise M

Denise Masked

HR6FDFF630S (630L, Stainless Steel)

Hi i have a,hisense fridge freezer the one with the 2 bottom drawers for the freezer i keep seeing tiny dents on the outside of the drawers dont know how this is happening anyone else have this problem?

1 answer
richard
richard

Hi Denise
i don't seem to have this issue,if you are getting dents, it means they must have been caused by some sort of impact,i would try and trace from the dent back to see what is hitting, its the only way a dent can occur-by some sort of impact
wish you luck
Richard

Conor123

Conor123asked

HR6FDFF630S (630L, Stainless Steel)

What year was it first made?

No answers
Moyra

Moyraasked

HR6FDFF630S (630L, Stainless Steel)

My Hisense HR6SBSFF610SW water dispenser won't switch off, it has been fine for the last year but yesterday it still trickles when the dispenser lever is left to go back, it doesn't go back fully and it flooded the floor, anyone else had this problem and how do I fix it? Thanks

No answers
Elaine H

Elaine Hasked

HR6FDFF630S (630L, Stainless Steel)

My fridge alarm wont stop ringing.Its a hisense with the freezer on the bottom
Nothing is obstructing the doors .I even unplugged it thinking it would reset but nope
Any ideas?It a little over 1yr old
Also the company number posted doesnt have enough numbers one number missing

3 answers
Verity Y
Verity Y

We had the same problem with our Hisense not long after we bought it. As we were still within the warranty period, an engineer fixed it for free. It was something like a loose wire connection. The wires are situated at the top of the door in the hinge.

Unfortunately a few years later, it’s happened again. This time we are out of warranty and have to pay £89.99 for it to be fixed.

Verity Y
Verity Y

As an update I just fixed this myself! I remembered the loose connection and where the engineer worked on it last time. UNPLUGGED THE FRIDGE FIRST OF COURSE. Stood on a chair and took a look - the top of the door has covers that unclip - two long ones and one small one over the door hinge. pulling them back revealed a bunch of diff coloured wires. It was clear the purple and green wires were completely severed. I stripped and reconnected them, covering them with insulation tape. Turned the thing back on and lo and behold the awful beeping has stopped. It’s like music to my ears as it’s been driving me crazy.

Tracey
Tracey

Im having this problem to fridge only 18 monthd old Bought from Chrisco 2016 dont know how long warranty lasts

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