Hisense 630L French Door Questions & Answers (page 4 of 5)

Yes I think so as ours is the same. Perhaps they did that to limit the amount of water that would spill out if a child played with it, or in case the rubber seal ever failed (?).

1 year old reply coming - anyway, I noticed ours did the same so, I took a rubber strip off the top (it actually kept coming off) and that allowed the freezer to shut properly therefor not freezing up inside.

HI - I've not had this happen before - tho we mostly refill the tank while it's in the fridge.
I would google till I found a solution if that happened to me.
Sorry I can't offer more.

Hi there. Yes we had the same problem before, we then noticed there was small stripes of sticky tape from the packaging still attached to the tank. We also found out that the nozzle on bottom of tank wasn't properly screwed on so that the tank didn't slide all the way down to click in. It will also take some hard pushing to get the water back in position . After that we never took the water tank out again instead we just filled it up with a bottle . Good luck

Ask the maker. I just bought one

What temperature do you have it set to?

If its like samsung you press and hold the fast cool and fridge buttons for 3 seconds. they show a small line between the two

You need to contact manufacturer. I bought one, I'm not a seller of one

You'll have to ring the company. I bought a fridge, I font fix them sorry

Fan running for a short period. Cooler not cooling. Pannel show 4 on the cooler sie -23 °/c on the freezer side

I get the same problem !
Any ideas to fix it, please ?

Contact the company

I'm having same problem... :(

Yes happen to me too, just clip it back on to the top of inside wall of the freezer . Make sure that the rubber seal is facing up !

I dont have any problems like that with mine.i wont drink tap water so i boul my water first let it cool down then fill my water dispenser with it .when it cholls its fresh as.

Thank you Lorelle will try that

No i havent had that problem But i experienced lots of ice cubes hanging off the inside of my freezer after i checked to make sure my temp was right i realized if anything in your freezer is stopping it from sealing totally it will produce a build up of ice.make sure nothing at the top of your freezer is stopping it sealing propely.

Yep had the same drama, found out the door wasn't quite sealed. We push it shut now and havnt had a problem since

I allowed that deal to fall off completely and ever since, no more ice build up and the door shuts properly now. No more fights in the family over who didn’t shut the door properly

The child lock doesn't lock the actual fridge. If you hold the button down for a few seconds it locks the water dispenser and the buttons on the display that change the the temperature.

This model fridge can't be plumbed in? There is no ice maker. Just a tank to fill for chilled water.

Sorry mine dont make ice its manually filled and only gives cold water.

Mine was plumbed in yesterday and like yours isn't making ice. Did you solve the problem?

Serial is either inside fridge or on back with electrical information

Serial number is on the back of the fridge freezer just above the opening where the motor is.t

Mine is a manually fill.mine has a nozzle and has a lever that the glass pushes back when you get water when you pull your glass out it shuts off.

Mine is doing the same and the customer service team are a waste of space mine is also not making ice any ideas?? Is this just because I've just plumbed it in

Put in on a slight angle then push it upmake sure it goes into the hole.i find it easier to fill it when its still in there.once you do it once or twice its very easy.

Put in on a slight angle then push it upmake sure it goes into the hole.i find it easier to fill it when its still in there.once you do it once or twice its very easy.

I am having the Same issue.

As far as I know and also tried myself but cannot remove the "pop can rack"

Hi Baz yes i know what you mean. I just washed it all in warm soapy water and filled from the top. Sorry I wasn't more helpful.

I see. Thanks for responding Chooky.

Not that im an experienced person but I nilly got the freezer setting mixed up with the fridge setting.check your doors are closing right with that middle bit.hope you sort it. Maybe ring were you got it from if all else failes.

Bought it October 2016, after giving away a perfectly functioning plumbed in lg side by side that the wife hated.
Got talked into this brand by good guys sales, 3 year warranty.
I guess you get what you pay for, 5 months and our first major problem.
Hard to give this brand a good review.
Fridge not working, freezer is fine.
Service call made yesterday, can only wait and see now.

Mine isn't cooling either, freezer is working fine but the fridge is constantly loosing temperature. Have had 2 warranty service call outs and about to make another call, even after the guy was here last week to "fix it". Will never buy another hisense product