Very happy with claim service from Integrity. Had some repairs with my air cond on my Ford a Ranger and claim was approved in about 30 mins. Brett Warne, the claim consultant, was great. He made things so easy for me, he organised payment to dealer for repairs. This was also during the Xmas/new year break, so was not expecting it to happen so quickly. Fastest approval I've ever had from an warranty claim. So far, would thoroughly recommend integrity

I found the staff professional and happy to assist with my claim - even though it was Xmas week they understood my problem to get my car fixed asap - and cooperated fully to approve my claim and organise payment asap.
I would have no hesitation in recommending Integrity to friends and family.
I have been with Integrity for 2 years

very impressed, the best insurance company I have ever dealt with. Initially had trouble with the fax number so e mailed the quote> I rang the next day to make sure they had received it, within seconds was answered that they did have it and rang the next morning to say proceed with the repairs. Extremely happy

Initially Integrity were sluggish. They didn't notify us they needed more details. After two days I phoned them and spoke to Tegan and they got moving. They let me know how things were progressing day by day and the claim was settled within a week. Great job.

Claims department were great, handled our claim professionally and efficiently. After having an issue with our car, I contacted the claims department at Integrity. They requested an invoice for the cost of repairs and soon after sent the money for the repairs! Great service

To be honest I thought I was going to be in for a spot of bother with my recent claim - but ALAS they came through so I'm very grateful. Plus the trouble wasn't their fault. Check your service book and the milage noted by those that do your Service and make sure that what ever warranty work you are having done is with a good mechanic and not someone that tells lies and changes their story.

Claims department were extremely helpful. Policy doesnt cover every part of the car but the essentials are covered. The staff at integrity warranty are very knowledgeable and the roadside assistance is a definite must have. Highly recommended.

Had to have some repairs done recently, all covered under warranty. From the initial contact to having the work completed was a great experience. The call centre were really helpful. Thanks Integrity, great work!

My claim for car repairs and car hire was resolved within one week. The staff were very helpful explaining everything and all the calls were answered quickly. Very reliable and trustworthy. I highly recommend them.

I have not had to make a claim thankfully but have had a positive experience to date. Have been very accommodating so far. Hopefully this service continues if ever needed.

Starter motor let out last week, mechanic put in the quote for new, after 5 calls and being told every time that I would hear back that afternoon about my claim, I finally got approved, but a second hand part. Not overly happy with that but if it fixes my car and i can go back to work and I have another 10 months left on warranty. So if buggers again they can replace it again.

Such a scam out there to rip you off and never intend on paying money that you are entitled to. Bought a 2nd hand Car and 3 parts failed after a month of buying it. Because of 1 part that wasnt in warranty was deemed to have caused the other 2 parts to fail and the way the mechanic worded the report they refused to pay me anything despite the 2 parts that failed were covered by warranty. Never ever will choose this company again! Extremely disappointed and frustrated.

Broke down 4 hours away from home they havin covered motel car hire or parts they take 2 days to approve your warranty than dont cover the amount they should

Purchased a secondhand vehicle with 110,000 km on the clock, I had taken out three year warranty and within six weeks of purchasing the car I had a diesel leak from the fuel delivery line.

Unfortunately the mechanic wrote on the report that it was a worn delivery line instead of failed delivery line, integrity will not honour the warranty because of incorrect wording from the mechanic.

I have emailed and phoned integrity on numerous occasions to discuss and resolve this matter but they will not stand by their warranty.

Warranty is worthless. Have had multiple issues with a second hand car purchased with a warranty from Integrity. The car has done less than 10000 kms since we bought it. They refuse any claims. They come up with excuses every time. Seems like they won't pay out on anything.

Had the car for 2 months and water hoses went in the car, 2000 to repair and they say that particular part was not under warranty. After 3 months called them to cancel the remainder of the warranty and was told not a problem, but it was many emails later and false hope and finally were told not approved even after we informed them that the car was in fact a lemon and is now not even driveable. So 5 years worth of warranty money down the drain... Do not waste your money...