IT-Tech Online

Macbook Air M1 USB-C ports died and told by an Apple approved distributor I needed a new logic board after they already swapped the ports out. Took it to Francis and her husband and they had it back to me in 3 working days. They were very clear, keeping me informed and said it was one of the hardest fixes they've done due to a short. Absolute life savers.

I and my family have used IT Tech Online to fix several different problems with our computers over the last few years and we couldn't be happier with the service! They are helpful, super fast and get the job done at half the cost of time and money it would take at an Apple store. Very happy, thank you!

My MacBook backlight was not working (Flexgate issue). Sent it in for repair and it was fixed and returned to my house via post within days of arrival at their workshop. Affordable price and as far as I can tell, an amazing repair job. So happy I don't have to outlay thousands for a new machine. Would recommend this business for MacBook repair.

IT-Tech are better than any other repair firm I have tried. Very professional and a did wonderful job - very, very quickly. I would use them again and recommend them without hesitation.

Frances delivered a friendly and confidence inspiring service. She explained everything and the repair work was executed quickly. Receipts and warranty periods given. Am happy to use their services again and would highly recommend them to all. What they offer is the best and only alternative to having to purchase a new Macbook Pro - hence I have saved a lot of money!

I took my 2009 iMac desktop to IT- Tech to have a new SSD installed to replace a dead hard drive. I was impressed with the attention I received from Frances, who asked me to call two days later to pick up.
She demonstrated the remarkable improvement in performance, and I found I could use the iMac exactly where I left off before it died, with all data and apps installed. So quick and efficient, I wouldn't hesitate to recommend this service.

Quick response
I highly recommend this service. My computer is Macbook Pro 2012 and it became really sluggish after 9 years. After upgrading to 8GB memory and 1TB SSD storage, i can say that my Macbook restored its speed up to 80%. I’m satisfied because I could save money from buying new Macbook. Only paid $710 for replacing spare parts . It’s a win-win for myself and for the environment.
Many thanks to Frances for her professional service.

Frances was straight up with costs and expectations of what might be found with my busted MacBook Pro and her communication throughput the whole experience was exceptional. So quick with the repair and expressed posted to me Sydney to Melbourne so the whole repair door to door took less than 4 days. Heaps quicker than using Sydney repair and miles cheaper than a new computer. Thanks and happy to give you a great review

I took my MacBook Pro 2013 to Apple for repair as I repeatedly had a black screen, particularly when starting up. Apple told me to buy a new laptop as mine was vintage & they had no parts. I phoned another company & received the same advice. Thank heavens I found Frances at IT-Tech. Frances replaced the GPU graphics card & my laptop is working again. Frances kept in touch & provided great service. I am very very grateful & highly recommend IT-Tech.

Frances is amazing. She goes well beyond the call of duty and provides awesome, friendly service that's backed by high level of professionalism and quality of work. I can not recommend IT-Tech Online highly enough.
Thanks Frances.

Fantastic, friendly and efficient service. Was messed around for 4 weeks by another company who could not really care then found Frances! Would definitely recommend excellent service and the computer was fixed in 2DAYS not weeks.

Frances was incredible, fixing my iMac quickly with no loss of data. Thankyou so so much!! Very reasonably priced too. I would definitely recommend her to anyone else needing a Mac Fix!

IT-Tech Online Pty Ltd Did a great job of fixing my 2011 MacBook Pro’s GPU issue - they kept me up to date with what was going on. They were prompt & professional and the machine will live a lot longer

My 2015 iMac was running incredibly slow and I thought that I might need more RAM however after talking to Frances she recommended an upgrade to a SSD hard drive.
Wow what a difference it made it’s now running faster than when it was brand new.
Frances was a delight to deal with, was ready for pick up in 2 days, I would suggest anyone who has an iMac that you think the only thing to do is get rid of it and buy a new computer ( which is what APPLE would want you to do ) speak to Frances first and for a fraction of the price of a new Mac your old one can be made to run like new.