See the Best Phone / Computer Repair Services in 2022 as rated by Australians on ieatwords.com.au.
Listing monitored by Jim’s IT

Reviews

4.8
124 reviews
  • Customer Service
    4.9 (108)
  • Job Satisfaction
    4.9 (107)
  • Rates and Fees
    4.7 (84)
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Natasha
NatashaGreater Melbourne (Outer), VIC

Mohammed was extremely helpful and got it fixed!

published

Mohammed is very helpful and he got my computer fixed. Both my laptop and stand alone PC are both working very well and processing speed is lot faster.

I will contact Mohammed in the future if I need my computer looked at

Customer Service
5/5
Job Satisfaction
5/5
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Dallas
Dallas
  • 2 reviews

Told that my 7k top end gaming laptop was cooked.. another company fixed it instantly...they wanted the parts

published

This company is a lier with corporate back up...don't trust the B's they spill...just talking with their "experts" says it all..good luck to all choosing this because the cheaper cost



Incentivised Review No
Jim’s IT
Tony A.Jim’s ITSend a private message

Hi Dallas,
Can you please share more information so we can look into this issue for you? Please email [email protected] so we can find out what the issue was? Also we can't seem to find Dallas as a customer

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Glenice C.
Glenice C.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Will always use this service in the future.

published

Julian was great. Took some time to try to fix problem in our home. As this was unable to be done he took our computer overnight and returned promptly the following morning with everything working perfectly. Cold not recommend highly enough.

Customer Service
5/5
Job Satisfaction
5/5
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Fantastic Service

published

Oliver was prompt, courteous, professional and was able to resolve my IT needs, whilst also delivering my laptop back to me in a better state that what I left it. Would use him again and highly recommend.



Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
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jeandavis
jeandavisGreater Melbourne (Outer), VIC
  • 4 reviews

always have been happy with a "Jims" service person

published

Sean was fantastic - solved my bugged/scammed computer problem really well. He was kind factual and attentive. Will definitely use him in the future. Great service and reasonable price.
I was in a total panic & was so relieved.

Incentivised Review No
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Excellent!

published

Sean C is a great IT man, unhurried & methodical. A great resource person! He was punctual, professional & attended to all our computer needs. Would recommend him readily. All thanks. Regards

Customer Service
5/5
Job Satisfaction
5/5
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Denuka
DenukaGreater Melbourne (Inner), VIC

I now know whom to call when I have IT issues!

published

I had an issue w/my desk top & Tony immediately attended to it the next day it's self & fixed it over the weekend & delivered asap. Also the pricing was reasonable & affordable too!
Great friendly service & I will recommend to my friends & family any time!

Customer Service
5/5
Job Satisfaction
5/5
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Quoc Tuan Tran
Quoc Tuan TranSydney, NSW

Absolutely perfect

published

The service is quick and reliable, it’s worth money. Also, the staffs are friendly and professional. I’d recommend this service to my friends if they have any trouble regarding to computer

Customer Service
5/5
Job Satisfaction
5/5
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Big Wazza
Big WazzaSydney, NSW
  • 3 reviews

Super Fast and Totally Honest

published

I am very happy with Jonathan of Jim's IT. He was very quick with quality service, honest assessment and feedback with good value for money paid. He was very reliable and communication was excellent.

Customer Service
5/5
Job Satisfaction
5/5
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John V.
John V.Southwest, VIC

New IT relationship

published

We appreciate Mohammed's knowledge and willingness to work out of hours to ensure we maintain our usual access to our computer equipment. Picked up PC Saturday morning returned Monday morning by 8 am. Good service much appreciated.

Customer Service
5/5
Job Satisfaction
5/5
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Mustapja
MustapjaSydney, NSW

Graphics card change and reliability

published

Job well done. A man of their words, they were able to take my pc change the graphics card, take the faulty one out write a report on it and give me my back working freshly all in the same day. Very honest and reliable

Customer Service
5/5
Job Satisfaction
5/5
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Joan
JoanGreater Melbourne (Inner), VIC

High standard IT work

published

The IT work was to a high standard, a very efficient and productive time. The worker explained everything that was done in simple terms, I was very appreciative of his work.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
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Perfect

published

Mustafa was an awesome guy he’s very knowledgeable and I will definitely be seeing him again he’s a great person I’ve passed his number onto family members they will use Mustafa also in the future

Customer Service
5/5
Job Satisfaction
5/5
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lap top has been fix

published

I call Atta (the teknitian) come the same day unfurtunatley he could not fix it at my place; he needed to take the computer at the workshop, the day after he call and said that it was all good and in working order for the price that we agree in my view Atta is a good operator, and a gentlman he has the time for his customs .

Customer Service
4/5
Job Satisfaction
4/5
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Amanda
AmandaLaunceston, TAS

Progress in our garden!

published

Norman was punctual and thorough. We look forward to seeing progress in our garden!
He was very good and had his own tools and we look forward to him coming again.

Customer Service
5/5
Job Satisfaction
4/5
Incentivised Review No
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Questions & Answers

Zoe A.
Zoe A.asked

I cant get in contact with my computer repairman. he was supposed to drop it off. but i cant get in contact with him. his name is Salah

2 answers
Kay
Kay

We had Josh from Jim's IT and he was perfect. He was in contact with us even to advise he was running late due to traffic. I could not fault Josh with anything, well mannered and did a good job.

Zoe A.
Zoe A.

I just cant get in contact with him. and i need my computer for my assignments and work etc

Get an answer from our members and Jim’s IT representatives

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