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Reviews

4.3

467 reviews
5
(358)
4
(37)
3
(7)
2
(2)
1
(63)
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Nitin

NitinSydney, NSW

  • 2 reviews

Happy Customer

published

The team is fantastic and great to deal with! They are super responsive and professional and always willing to assist no matter the issue. We love doing business with them!

Lucky K.

Lucky K.Sydney, NSW

Happy customer

published

A very happy and helpful bunch of people, I reckon they deal with a lot of rubbish on a daily basis but the seem to do it professionally and pragmatically. HIGHLY RECOMMEND

Vicky

VickySydney, NSW

Wonderful service

published

Have been dealing with IUM for 10 years now and have never had a problem. Very prompt and happy to help at any time. Jeff and the team are wonderful.

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Carol B.

Carol B.Sydney, NSW

Excellent experience

published

I can tend to be fussy about service and price but i must say i was pleasantly surprised with ium and their service. Our previous strata had their license taken away for misconduct, ium have been a pleasure to deal with over the past 12 months, they know strata and are excellent at their field.



Tony T

Tony TSydney, NSW

Prompt

published

I have dealt with IUM for many years both as a Strata Committee member and contractor and IUM respond to any request in a professional and timely manner. When service needed always have a can do attitude and keep one informed of the progress.

Bri

BriSydney, NSW

Excellent service provider!!

published

Our Strata Manager is a part of family, I have found her to be very switched on & attends to our requests in a timely manner. When we do she actions our requests promptly & efficiently. I would recommend IUM.

The reviewer stated that an incentive was offered for this review

Nicola P.

Nicola P.Sydney, NSW

Professional

published

Ium are the best!!!
We actually do quite a bit of work for them and their clients are always raving about how good their services are and how well they are looked after by their AMAZING team of professionals
Thank you

The reviewer stated that an incentive was offered for this review

Elit

ElitSydney, NSW

Determined to complete task

published

These guys know what they are doing and never try to mislead customers. Always helpful and customer seems to be their top priority. Work was always completed on or before time

Jessica M.

Jessica M.Sydney, NSW

Been great to us

published

Independent have been great to our family over the years they've been managing our small complex of townhouses. We are very proud of where we live and we are grateful for ium who have kept the place neat, tidy and a wonderful place to live. All typical issues relating to bins, etc get sorted quickly. Levies are reasonable, great job independent.

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Prem Upadhyay

Prem UpadhyaySydney, NSW

Great service

published

Professional and reliable service. They're always very friendly and professional. They are also very understanding during these difficult times. I recommend their services to anyone looking for a professional family run business.

Kamal

KamalSydney Surrounds, NSW

  • 2 reviews

Best strata company

published

Independent unit management has been a great strata company to us for the last 4 years that we've been with them. Such a relief that there are companies out there that know what they're doing. I won't go into detail about our previous agents but let's just say incompetent would be an understatement.
IUM has a wonderful team that is very skilled, so thankful to have you managing our scheme.

Jessica

JessicaSydney, NSW

Very friendly and professional strata company

published

We've been dealing with Ium for few years and now and we are extremely impressed with their service. They're always very friendly and professional. They are also very understanding during these difficult times. I recommend their services to anyone looking for a professional family run business.

Tahlia

TahliaSydney, NSW

Great managers

published

Our manager Melissa always takes the time to listen to our concerns and answers all our questions. She organises work orders quickly. We are happy with IUM and the whole team.

Amber

AmberSydney, NSW

Great strata service

published

I'm proud to have my propertanaged by ium. They live up to their 40 year reputation as experts. They are extremely helpful and know what they are doing. Very pleased with their service.

Fadi

FadiSydney, NSW

Helpful managers

published

The team at IUM have been helpful at every turn with our complex. Our manager Melissa has been helpful and always happy to help and listen to our concerns and attend to all our works quickly.

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Dianna

DiannaSydney, NSW

Great managers

published

Independent unit management have provided me with a great service throughout the years. Recently we got a new Manager Melissa. She has been helpful and quick to respond to all queries.

Great company

published

I have a few units that IUM looks after and all I can say is that they are one of the easiest strata companies I have dealt with before. Great service, great prices, their customer service is top-notch and they always willing to help.

This is excellent.

published

When dealing with my strata manager always helpful, things are alway done and never have any problems. I am happy with who we have as our strata manager and hope they continue at IUM.

Billie

BillieSydney Surrounds, NSW

Quality service

published

It has been nearly 7 years that IUM has managed our complex and we have had the same manager Aleksija for all those years. I am do very happy with the quality service Aleksija provides to me as a committee member and the rest of the owners. In the past few years we owners have managed to raise levies to complete major works to the complex. We never could of done this with our old strata company as they didn't take the time and effort to assist us owners. I highly recommend IUM. Thanks

Natasha

NatashaSydney, NSW

  • 2 reviews

Exemplary service, with professional and prompt provision.

published

IUM is my Strata service provider. Considering I deal with two other Strata providers with my investment properties, and have dealt with many in the past this is by far the absolute best Strata Management company I have ever come across. Aleksija Petrovic is Strata manager for the complex. She takes her time to listen to any concerns and advise on best possible outcome whilst considering how it will affect the complex as a whole. She is professional readily available. What I like most about the service is that they have an ability to think outside of the box and tailor the service to the individual needs of the clientele.
Well done IUM, and Aleksija Petrovic, you rightly deserve a professional praise and recognition.

Page 2 of 24
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Questions & Answers

Consumer

Consumerasked

I need help. I have the worst possible Strata Manager in IUM and extremely non responsive. Could someone please help? Whom should i go for legal advice? or how do i reach out to Jeff

1 answer
Ashleigh
Ashleigh

Thank you for your inquiry! So we can assist you further could you please email Daniel via [email protected]

Rich JEW f WARWICK F

Rich JEW f WARWICK Fasked

(MD) jeffy ! How in the earth you still do not know the proper address of SP 10555 and still do not know my proper name, but using the puppet Unit 20 secretary sending to me "Rich Jew visiting sinagogue ..., cockroach, ... & mental hospital" pictures ?
Do you still using "BLOCK" on my name and still "blocking" many other owners as well, as the employEE of more than 8000, jeffy ?
Page 12. Best wishes for the future !
"Rich Jew" from WARWICK FARM

2 answers
Freesan
Freesan

Hello Jew
My dealings with IUM have been great. Have you tried speaking with Jeff? He is a brilliant guy who is very responsive. I've known him for over 7 years.

jeffy of course is a "BRILLIANT" jeffy ! jeffy is well known as the responsive "ENHANCER" !
Did you see the slogan of ium.com.au: ENHANCE PROTECT MANAGE
Is that right ? Read BETWEEN the lines Freesan !

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