Promised money refund.... think the person who didn't do the valet also deals with money transfers... he does these with his hands tied behind his back....happy with the car but the service very negative will never buy from here again and definitely never recommend.. Stay clear full of false promises.

Purchased a used Ford Ranger almost 3 months ago. Found that the tail shaft was loose took it to a drive shaft specialist and was told the yoke was loose on the shaft and would need to be replaced. Gave John Hughes the opportunity to repair under the 3 month statutory warranty and was told not covered although the Consumer protection guide for used car warranties for dealers state that driveshafts/tail shafts all components covered. Not happy that general sales manager did not come back to me after he said he would check again. Had to phone him after 3 days, no apology for not responding and was just told not covered again. Very poor service and will not be dealing with John Hughes again and certainly would not recommend.

My partner bought a 2016 barina from this mob.
Hadn’t done many kms, with in the 5 months she has owned it so much has gone wrong with this car.
From the first month they didn’t want to no about it.
Crooks.
And he comes across as your tusting grandpa
That’s the gimmick I reckon, selling cars like barinas
and lancers to young people who don’t have much life experience.
I’ll buy a car from grandpa John he seems nice

I bought a 2016 Hyundai Accent last year . I took it back 12 times the motor was making a noise. They put a new motor in it March this year.within a week or 2 it made same noise. They wanted to hear the noise face to face. In which they have heard it prior of putting new motor in . They never offered to replace the car or my money back.

The car had allot of stone chips which we spoke about and got mostly repaired before purchasing the SUV.
After collecting the car and driving home, I noticed 3 chips in the windscreen, of which 1 of them started opening up a few days later and is causing a crack. Service department 'pretty much said' it's not their problem and I should have inspected the car better before I collected it.
The front LED light bar on the bumper also doesn't work and they say its not their problem as it was an after market light, yet they sold it to me already installed on the car 1 month ago.

Will take my servicing somewhere else from now. Had 3 cars so far, will not buy the next one from them...

Due to my lack of understanding when buying first car John Hughes car dealership talked me into buying car brand new Mitsubishi ASX 2016 as was $23,000 brought car signed 20 papers really excited then now week later finally read all papers and add how much I pay in end of contract is $41,000 and all they gave me was 3 month rego 3rd party insurance that I pay weekly separate to bill, clean car cost $1000 tint window cost $1900 my interest is 13.94% I payed $2000 deposit and price no change I have learnt my lesson in the worst way possible

I bought a new Ford Mondeo Trend in the EOFY sale at John Hughes Ford in Victoria Park after being disappointed by the service at my two closest Ford dealerships (Nuford and Lynford). The deal included a trade-in and everything went very smoothly and a very good price for the trade in and new vehicle was easily agreed. After the stress of dealing (trying) with the previous two dealerships this was a very welcome relief.

I have now bought 8 cars from The John Hughes team in the past 8 Years 7 new and 1 second hand. We have 4 cars in our family 3 are VW and 1 Mitsubishi, firstly the prices were very good we did shop around for PX valuations prior to purchase but the other dealers could not touch the price John Hughes offered. I have had a couple of issues which 1 was a manufacturers issue but they resolved very quickly. I will be upgrading in one of the cars in 12 months and would never go anywhere else.

I would suggest that you do not buy a car from John Hughes go to a car broker they will save you thousands unlike .this car group fact is I could of save thousands if I gone somewhere else