Joyce Mayne (page 3 of 4)

The service we received was outstanding with understanding our needs. The salesperson was friendly and professional. We like to purchase in the store so that we have the personal touch and the ability to see products side by side. Having a salesperson makes the purchasing process so much enjoyable for us.

I cannot stress enough that this review only relates to the Sippy Downs store - the Maroocydore store, however, has been fantastic and went beyond the call of duty to make up for Sippy Downs' poor service (and no, I'm not an employee, on commission or anything else - just a customer).

As the Sippy Downs store was on the Sunshine Coast first, I have bought a LOT of items from them over the years due to their pricing, however EVERY single time I have had warranty issues this store will do EVERYTHING in the book to convince customers that the w...

I am totally amazed at the level of service I receive every single time I am needing to go to Noyce Mayne to get something done. No pressure ever to buy anything . The staff are smiling and helpful bright and positive in their approach towards me . I don’t go in all that often but they know who I am and how best to help
Me. As I mentioned there is never pressure to buy things I do not need. They point out things that make my purchase better and have my best interest on their mind. Not their best interest. That is awesome for a business these d...

Thank you Ryan & Staff particularly Corey, Steph & Hayden for their excellent service, on all occasions. We bought (in Feb '18) an LG 7.5kg top loader that malfunctioned within a week. That was replaced, without question, by the same model (our choice). That one also malfunctioned after 3 weeks. So, we did our R&D & decided on a Fisher&Paykel 7kg Top Loader. Phoned Joyce Mayne & they couldn't do enough for us. No questions asked & they took back the LG & we received the Fisher&Paykel on the same day as the phone call!! WOW! And, they gladly pr...

I made my purchases over the phone after my other products had both failed. The Salesman was the most helpful person I have encountered over the phone at a retailer. His name is Matty and he works in the Electrical Dept.

Brilliant service from Ben... It was his day off and my order was completed by Robert refreshing to come to a store where all the staff go out of their way to assist. answered all of my question to make an informed decision with the purchase of my fridge.. all staff are very friendly a please to do business with the store at Maroochydore.

Not being at all technical, it is refreshing to come to a store where all the staff go out of their way to assist with product information, how to skills and advice in general. I did not feel that they were trying to sell any particular product, but a product that suited my abilities (or lack thereof). Was always welcome back for advice and assistance.

My order got cancelled because, apparently, I didn't make it pass their routine check. That's fine, I can just use paypal next time. But after my order is cancelled, I'm not getting my refund?

Please. Shouldn't I be getting my refund before the order is damn bloody cancelled? Or at least soon after. Still waiting on my refund hours later. I'll remember to look at product reviews before doing any shopping from now, and I'll remember to avoid Joycemayne.

Joyce Mayne store online order out of stock, they can't tell me when they will get more stock. Was told I would receive a phone call next day for estimated time for more stock. This never happened, emailed support and still waiting. Never again will I order through this mob!

I found shopping at Joyce Mayne Nowra shop very easy. I was allowed to browse as long as I wanted, and when I needed assistance with the purchase of a freezer, the young lady was ready to help.
I wanted delayed delivery and that was not an issue. The freezer was delivered free of charge and all packaging was removed as was my old freezer

I purchased online. I really appreciate the help I received from Ben who made sure I got my order in time.

In store purchase of new fridge. The sales staff were helpful and efficient and purchase was simple. Free home delivery included

January 30th 2018 Update: New fridge

Store and very easy process to purchase on interest free. Staff were friendly and helpful. Local store at Maroochydore easy to get to.

Looking at buying a dishwasher. Was hesitant as the last time we bought one from them it lasted less than one day before they had to replace it. Had a sales bloke come up and frankly hassle us. We said we were looking at dishwashers and would let him know if we needed help. In less than 2 mins he was back and telling us how we should not spend less than $500 as they were crap ( his words). As there was very good reviews on this website for a brand and model which was under this amount, we were looking at it but his pushiness and know it all...

I bought an item online. Two weeks have passed and they have not communicated with me or sent my item. I've now opened a dispute with PayPal. Appalling!!!

If I'm going to be ignored for ten minutes and then perfunctorily acknowledged as they went past me to answer the phone, I might as well buy online.

I was in search of a replacement Microwave, for my faithful Sharp Inverter/ Sensor type. I had been going to replace with exact same model, but had read some concerning reviews online about this model of Sharp, thus endeavoured to look at other types. Despite online research, nothing really stood out (just so many; and reviews can be a mixed bag!), though had managed to narrow down to a few brands/types. I ended up going into Joyce Mayne (M'dore) this afternoon, speaking with a really nice young man, Ben. For near going home time, Ben was surpr...

Went into Joyce mayne Maroochydore to buy a laptop and they only had one more available which happened to be in the back. After purchasing and returning home I turned it on and it had been set up and had a password and everything. Took it back and was told to my face it would take 2 days max to receive a new one but now they are saying it will take a week. The staff member that I returned it to was extremely rude.

appear friendly but lie directly to your face and laugh when caught out whilst trying to continue their lies. They don't price match either so be prepared to pay top dollar

Staff were very kind and helpful when it came to replacing the product purchased last year. No questions asked, they looked up the receipt in the system and handed me a new one from the shelf. I always shop at Joyce Mayne even if I have to ask them to price match from other places. They're definitely the best in my experience.

I have always been a Joyce Mayne fan and my recent experience at the Chancellor Park store in Queensland confirmed my high opinion. The service I received when I had the awful experience of a dead fridge on Easter Thursday afternoon was not only efficient and practical but friendly, caring and supportive. The team who helped me sort out my problems could not have been better. You have ensured that I will remain a permanent Joyce Mayne customer and advocate. Well done!

Stephen was extremely helpful because he helped us find a good price on a laptop and helped us install services onto our laptop.

Purchased Smart TV at Joyce Mayne. Staff were knowledgeable and answered my questions however were not pushy when I was deciding on my final purchase.

I had a great buying experience at Joyce Mayne Maroochydore I purchased several large items Refrigerator, Westinghouse 520ltr, Fisher & Paykel 8.5kg Washing Machine and Haier Dryer. Salesperson was Daniel Clarke, he couldn't have been more helpful in assisting me with my purchases. He has excellent people skills and product knowledge which was of great help to me. I would recommend this store and it's sales person Daniel to anyone wishing to shop for electrical house hold items. Daniel is a credit to Joyce Mayne and because of the assistance I was given i will continue to shop at this store in the future. Well done Joyce Mayne!!!!!

Joyce Mayne, Nowra, were very helpful today. I purchased a phone DSL filter. I wasn't sure what I wanted. He was great and helped me with it. I will now start to shop there. Many thanks.

I did my research and decided to buy my new LG front loading washing machine from Joyce Mayne, online, they had the best price when I factored the delivery fee into the total cost.

I did the purchase around lunch time on Monday and received a phone call about an hour later asking when I would like delivery. I was fortunate that one of their delivery days fell on Tuesday, so I said the next day would be great.

I was going to be home all day so having no firm delivery time was not an issue for me. Shortly before lunch time I received a phon...