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JasonSouth East Queensland, QLD
Great Service
Prompt and efficient, very good price, happy to use services again . Communication was great throughout the process . Work area was left tidy after the works had been completed, rubbish removed from site
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Virginia M.South East Queensland, QLD
A company you can afford and trust
A great company to deal with and they doesn't over charge. He was very punctual and solved the problem in no time. I would highly recommend this company to anyone.
1 comment
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RellSouth East Queensland, QLD
Best tradie service ever!
Best value for money after 6 phone quotes, it was a relief to speak to some one with knowledge about different products and options. Polite, super punctual and job carried out proffessionally leaving area immaculate. Totally happy with this company
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Mike HGold Coast
- 2 reviews
Value for money replacement hot water system with quality workmanship
JR Gas & Water gave me the best value for money quote for a replacement hot water system. They were very responsive, even with multiple back and forth questions into the evening to help me with my decision. Kept me updated with time expected at the premises to carry out the works. Overall great value, good quality workmanship and prompt communication. 5 stars!
1 comment
Jarred W.JR Gas & Water
Thanks Mike, glad we could help. All the best with your new system. Cheers JR.
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Heath L.South East Queensland, QLD
Knowledgeable and Prompt Service
After my old system gave up the ghost, Jarred could not have been more helpful and fitted me in to install a new unit and also bring my old regulator and pipe work up to standard. Jarred has a great knowledge of the units supplied and I would recommend JR Gas and Water to anyone who wants a professional and quality job done right.
1 comment
Jarred W.JR Gas & Water
Thanks Heath, appreciate the great feedback.
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lindagemma858South East Queensland, QLD
Excellent service
Professional, punctual and organised service . Looking forward to my first hot shower later today . The tradesman did not leave a mess as many do and arrived on time . I am very happy with this service
1 comment
Jarred W.JR Gas & Water
Thanks Linda
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Fast and friendly
Great customer service and friendly staff, easy to communicate and fast response even in the Easter holiday time.
Job completed on time and professional.
Thanks for the service.
Recommend this company.
1 comment
Jarred W.JR Gas & Water
Thanks for the feedback Eric, glad we could help. Happy Easter! Cheers JR.
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Professional Tidy installation at competitive price
Very good communication prior to and during job. Turned up on time and completed very tidy professional installation. Also very competitive pricing. Very happy with entire process. I recommend this company.
1 comment
Jarred W.JR Gas & Water
Thanks Chris
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guan c.South East Queensland, QLD
Perfect
What a complete, promote and professional service from quote to finish. I will be sure to recommend JR Gas and Water wherever I can for the service they have supplied.
1 comment
Jarred W.JR Gas & Water
Thanks for the great feedback Guan, Glad we could help. Cheers JR.
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Competitive price and efficient job
Jarred did a very nice work for my hot water system replacement. His price is very competitive, recommend quality product and efficient job at my place. I strongly recommend him.
1 comment
Jarred W.JR Gas & Water
Thanks for your recommendation Wendy, we appreciate the feedback and hope your new water system is treating you well. Thanks JR.
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Amanda W.
- 4 reviews
Reliable quality service
We had guests staying and the hot water system blew. The team provided a fast response, good advice and turned up on time. did everything they said they would. Saved the day! Thanks heaps!
1 comment
Jarred W.JR Gas & Water
Thanks for the positive feedback Amanda. Glad we could help. Cheers JR.
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Rodrigo G.South East Queensland, QLD
Quick response
Jarred did an excellent job with my water system. He coordinated a suitable time for my tenants to do the installation without too much disruption and with a very quick response. I’d definitely recommend his work.
1 comment
Jarred W.JR Gas & Water
Jarred was glad to hear of your comments Rodrigo, Thankyou for placing feedback. We try and deliver a service which we ourselves would like to receive and are happy to see that was achieved. Cheers JR.
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Very Professional job
Jarred and Sean, were extremely professional and installed the new gas hot water system very quickly. He gave us a quote as it was on the website, and was a pleasure to deal with. There were no hidden costs. The invoice was sent to us the same day and payment was made with no hassles. This is a family-owned business and they are doing a great job. I would recommend them to anyone.
1 comment
Jarred W.JR Gas & Water
Thanks Keya, Jarred and Sean were pleased to hear of your positive comments, appreciate the kind words and hope that new system is treating you well. JR.
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Ray C.South East Queensland, QLD
Best value hot water system
J R Gas & Water offered a quality 250L hot water system replacement for hundreds lower than others we enquired about. Their service was second to none. Professional and prompt, can’t speak highly enough of them.
1 comment
Jarred W.JR Gas & Water
Thanks Ray appreciate the feedback
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LyndaSouth East Queensland, QLD
Very fast installation of hot water system.
Jarrod was brillant fast reliable and knowledgable. He answered call promptly installed same day. Was neat and tidy. Explained all aspects including payment requirements to enable discount. Also explained that there may be extra charges if he encountered any problems. Hard to find such a prompt reliable business these days. Would highly recommend and have used again since and will use in future.
1 comment
Jarred W.JR Gas & Water
Thanks Lynda, Jarred was very pleased to read your feedback, appreciate the kind words and time taken to place a review. Thanks again JR.
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Disappointed
- 2 reviews
Extra charges invoiced not quoted over phone - use at your peril
We had a tenant with no hot water so needed someone fast. Jarrod turned up when promised (hence the 2 stars) and fixed the issue, but then sent us an invoice for more than quoted without any consultation. He eventually agreed this should have been discussed, we paid the agreed amount and moved on. He then sends another invoice after this saying we owe $100 for not paying "on time". We paid about 10 days after receiving the invoice. Apparently (again without consultation) he expects us to pay the minute he finishes the job and sends an emai...Read more
l (approx 6:30pm at night) or else invoices us an additional amount he decides. Did a good job of the install, but incredibly rude and unreasonable to deal with. Is now referring us to the creditors for the full cost of the job even though we paid what he quoted us. Good luck if you want to deal with him.1 comment
Jarred W.JR Gas & Water
Thank you Janeice Euston for taking the time to leave a review. We are glad we could resolve your tenants hot water issues as soon as possible and at a price point where their young family didn't have... Read more
to wait any longer for a hot shower. As you are aware we issue written quotes prior to hot water projects, these quote are fully itemised and not every possible scenario can be covered in a standard install, this is why, as per your signed quote the extras are not only in BOLD they are HIGHLIGHTED so they cannot be missed. This is the first time they have been missed. There is also a full description as to why they are required and their purpose. In your case the drains were left inside the building which we relocated outside to stop mould growing inside the laundry (not good to live around) and the heater was sitting in water, which we lifted on an appropriate base so it would not rust. The reason we removed this charge was due to you advising you never read the quote and are not liable to pay and to avoid a further argument. Regarding the pay on time discount you were offered $100 off to pay on the day, again you signed this. At three days we sent you a reminder, which you viewed (we can see where and when invoices are viewed), at seven days we resent a reminder, which you viewed (again times and dates). At ten days past due for the $100 same day discount we removed the discount and then your real estate paid the bill. Yes we sent invoices at 6.30pm but we never remove any agreed discounts to pay the same day until a minimum of 7 days. As you can see by the rest of the reviews this is a extremely isolated case and no one who read the quote has had an issue. Yes we have referred the invoice to creditors but only for the $100, not the full cost of the job, which you eventually paid and claimed the discount.Similar opinion? Write a review on ieatwords.com.au!
Brilllliant
Easy quoting system without 100 unnecessary questions. Fast correspondence & excellent quality workmanship at compatible price. Stood out from every other trade with ease of quoting and great rates. THANKS AGAIN
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Excellent Service
New hot water system.
Jarred was excellent from start to finish. He have me a detailed quote and arrived on time and competed the install, talking me through each aspect. Hot water system installed within 24 hours. Highly recommend.
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Sue E.South East Queensland, QLD
Replacement of Hot Water system
I came across JR Water & Gas thru the internet. I found them very well priced.Jarred was more than happy to help with my questions and install my hot water as booked and quoted
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Perfect service
Highly recommend JR Gas & Water. I found them through my friends,they are Very professional, patient,quickly and did a good job. Do everything according to the rules and regulations. Thank you!
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Jarred W.JR Gas & Water
Thanks Virginia. Appreciate the amazing feedback, and recommendation. Cheers JR.