Jumpflex Trampolines Questions & Answers (page 2 of 2)

Hi Craig, thanks for your question. The Jumpflex Trampolines feature a Manufacturers Warranty alongside your usual consumer rights. The Manufacturers Warranty will cover any faults that arise from a fault in the Manufacturing Process of the Trampoline, so things like Wear and Tear or UV damages can be covered, but only if they have arisen due to a Product Fault ie. if the UV Proofing in the Plastic wasn't up to our controlled standard or if there was something like a Net Hole that slipped through our QC process.

We make sure the Warranty Coverage for each part spans the time that an issue stemming from a Manufacturing Fault would arise.

The Warranty process is quite simple (just get in touch with some photos of the problem), and we're really just keen to get the Trampolines looking nice and keep our Bouncers happy!

I hope that helps, thanks again.

Ali is right, I'd say! The 12ft is great value if you have the extra yard space, but you'd find you'll have enough room for all the kids with either size. If you got the 12ft however, both parents could go on with the kids too!

The PVC plastic components on the Jumpflex range are all UV proofed, this UV-Proofing is covered by your Warranty to be up to our standards. This means you won't see fading for the life of the parts. Also, we do have Spare Parts available for everything, you'd just need to get in touch with the team! I hope that helps.

Jumpflex Trampolines are backed by our massive Warranty (best in the business) and are designed to last and last. We also have Spare Parts available for all Jumpflex models and Add-Ons. Rest assured, you're on to a winner with Jumpflex.

Hi Davine, sorry for the delayed response! As far as bounce goes I find our trampolines to have a pretty amazing bounce. We use 180mm high tensile springs which attach to a really strong frame.

Another factor that contributes to the bounce is the jumping mat, Jumpflex jumping mats are made of a high grade polypropylene fabric. A Jumpflex jump mat is designed to give excellent rebound and provide a smooth even bounce.

I think the best way to get an Idea of bounce is to see it in action! I'll paste a link below to a video of one of our customers who uploaded this to his Instagram recently
https://www.instagram.com/p/BXw9IQ9gxXV/?taken-by=flippingcrave

I hope this has answered your question :)

Ps Thanks heaps Andy and Cheyenne for your feedback its really appreciated!

It just has the one Zipped entrance, however the Slide and Ladder can both fit by the entrance at the same time.

We don't offer the service ourselves, but quote for around 2 hours light labor from a local Furniture installer or Backyard care company, they are normally keen to help.

The 12ft should be just large enough, the 14ft is rather sturdy however, so you can drag it across the yard in a pinch.

Based on user feedback, the whole Jumpflex range now features a smaller netting weave than previously used, to prevent any tangling causes. Hope that helps.