Jura Impressa J9.3 Questions & Answers

I love my J9.3 but recently it has begun to leak water from the bottom immediately after I brew a coffee. Is it likely to be a seal / o ring that needs replacing? Thanks

What is the coffee temperature when set to maximum?

Hi, I have a Jura Impressa J9.3
I replaced the brew unit thinking the problem/symptoms came from the brew unit.
Well, the symptoms are still there. So please let me know what the problem is.
When pressing to make coffee, the machine correctly grinds the coffee, brews the coffee, has nice crema and produces the right amount of coffee.
Now is where the symptoms start.
The machine clears the coffee puck but then seems to be stuck for about 5 seconds with a big humming sound, then the machine continues the clean and prepare for the next coffee and will make cup after cup.
I am concerned about the loud 5 second humming sound. Along with that I discovered that the used coffee pucks are semi wet, meaning there is definitely some water/coffee slush in the used coffee grounds container. And there is an 1.5 inch large circle of wet coffee grounds on the long tray right after the end of the coffee ground container. I have pictures and a video I can provide.
Appreciate any help as I would like to get the right part to resolve the listed symptoms?
Thank you, Klaus H.

Hi

How do I upgrade the software to be able to start using the wireless adapter and the Jura app?
Please make the 9.3 compatible with the the wireless features, I think it is reasonable for a 2000€ machine.

Merry Christmas from David in Stockholm, Sweden

Hi, can you please tell me why when I make a cappucino or latte from the left hand spouts that only the milk will come out and then the coffee comes out from the 2 spouts in the middle,so I have to pour coffee manually into the cup. This has only just happened its been cleaned new water filter just been put in. Please help regards Katrina

I have a j9.3 and have had problems from day 1. I understand that it wont make really hot coffee but luke warm isnt good enough . I have tried good quality coffee beans and also good quality ground coffee with the same bitter result. Sometimes the water wont even pass through the coffee and it ejects it into the internal dipenser or around it all over the inside area without delivering the coffee. I spent a lot of money on this machine to get a simple to use great coffee like at a good cafe and it appears to be an expensive mistake. How do l go about getting a refund on this machine? It certainly doesnt do what l paid for. I paid for an extended warranty as well.

When trying to get a cup of coffee instead of the water filling the cup it leaks under the machine. Went through all the cleaning, removed the filter, put in a new filter, nothing worked. Did the rinsing cycle and the water leaked under the machine. Any suggestions to fix?

I have troubles with the milk frothter. Machine started to spit out the milk.I cleaned everything but there's no improvement. What do I do!?

Hi, I just brought a jara impress Z. I love really hot coffee. Is there anyway I can make the milk hotter!??