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6 questions from our users
Jacoasked
Why does my J90 keep wasting all the ground coffee? Wasted almost 2kg of ground coffee!!! Not happy. Beans are fine, but when using ground, its all wasted
No answers
Davidasked
When making drinks using milk foam with the J90 the sink is not hot enough. I have coffee temperature set on highest setting. A drink such as a macciatto is just warm as there is not much coffee in it.
Is there a way to correct this?
No answers
Frank Maroniasked
Making a 200ml coffee. The Machine dispenses water up to about say 150ml then drips heavily until the last 50ml is in the cup. Then stops dripping. This fast dripping last for say 60 seconds. Thanks in advance for any assistance you can provide.
No answers
Raziasked
How can i reset the product counter on a jura j90?
1 answer
Jura A.JURA Australia
Dear Razi,
Thank you for your question you cannot reset the prodct counter on our machines.
Best Regards
JURA Support Team
Debbieasked
My machine isn't frothing the milk properly just like plain liquid milk no froth
Also coffee is Luke warm and so is the milk. Any help?
4 answers
Jura A.JURA Australia
Dear Debbie,
Thank you for your questions, it sounds like a block frother if you kindly forward your contact details to [email protected] I will be happy to forward you a solution.
Kind Regards
Kylie - Customer Support team leader
OK I've had this machine for 2 years and everybody is correct the milk comes out warm. NO WHERE NEAR HOT ENOUGH. I used to pop my coffee in to the microwave FOR 20 SECONDS TO BRING IT TO THE RIGHT TEMPERATURE. The geniuses at JURA just make excuses and say its correct. If it was served at a restaurant like this we would send it back.
GOOD NEWS I have a solution.
Basically the milk comes through the milk tube too fast. Enclosed with the machine comes a little red stop. Put two small holes in this and put the red stop into the end of the pipe going into the milk. This slows down the milk coming through and gives you very hot milk. GUARANTEED.
A shame JURA couldnt make this modification on a $3000 machine.
yes the red stop works!..Also, dial the Milk Frother a few times after the first froth and set it on the last cup symbol(right).
Trudyasked
How can you program the machine J 90 to have hotter milk? This is very frustrating & dissapointing
1 answer
I'm personally happy with the temp, but I do have friends who like it hotter. For there coffee this is what I do fill a cup with milk and microwave the milk just for 30sec just to take of the cold edge off it, then put the hose into the cup but find I have hold it up a bit higher to make sure it foams. Or you could heat up the milk a little and then poor it into the milk canister. Hope that helps
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