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Reviews

4.5

870 reviews
5
(583)
4
(212)
3
(38)
2
(19)
1
(18)
  • Product Quality
    4.6 (435)
  • Return Claim MadeYes (6) · No (488)
  • Customer Service
    4.7 (319)
  • Shipping
    4.5 (312)
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  • Verified customer

Good selection of wines and great service

published

Laithwaites offers good value and choice in its wine selections. Delivery has been prompt. All the wines I’ve had so far have been great. Very happy with the service. Not happy with having to put a minimum of 30 words in this review.



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Review collected in partnership with Laithwaite's Wine People

Gabriel

GabrielSydney, NSW

  • 2 reviews
  • Verified customer

A happy customer

published

Always happy with the quality of the wines and the service. There is never an issue with the delivery which is always punctual. Overall, a very professional and high quality service.

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Ian Hammond

Ian HammondPerth, WA

  • Verified customer

Excellent wines and great service

published

Have used Laithwaites since November last year on recommendation from friends. Good range of product to suit all tastes and pocket. We are enjoying the latest Halliday Reds + SA Reds, and they are superb. Delivery at present is a bit slow, mainly due to freight difficulties related to Covid 19, but usually very quick. Highly recommended.

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Myron Pentz

Myron Pentz

  • 2 reviews
  • Verified customer

Excellent business

published

Excellent marketing program which is delivered well in emails with plenty of information. Excellent selection of wine from smaller Australian vineyards and overseas wineries. Good prices and delivery is well organised.

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  • Verified customer

Reliable and helpful

published

All wines that I have had have been very good, some better than others but overall good and no "duds".
Negotiating the check out caused me some problems and not as good as some other sites.

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  • Verified customer

Excellent Service

published

We are very happy with the wines selected and have enjoyed them all. The variety is great and have tasted wines from regions not experienced before. will continue to buy wines from them.

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Suds

SudsGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified customer

Fixing an error.

published

I recently ordered a bulk offer but only 1 dozen arrived instead of the two. It only took an email and the error is being fixed immediately and I am expecting the second dozen any day.

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David Jones

David JonesGreater Melbourne (Outer), VIC

  • Verified customer

Great reds, always have been!!

published

Laithwaites red wines have always been consistently great! Not just good but really, really great! Their pricing is very low for the type of magnificent wines e we are delivered. So we buy more!

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  • Verified customer

Easy ordering, quick delivery and their buying power enables the purchase of wines at less than many other suppliers

published

Very good wines at very reasonable prices including one of my favorites (Caravan Petite Sirah) which drinks a lot better than the price (circa $15). Have been purchasing from Laithwaites for several years and my experience with them have always been positive.

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Robin Adair

Robin AdairPerth, WA

  • Verified customer

Efficient service and reasonable quality wine

published

The ordering process is efficient and there is a good selection of reasonable quality and priced wines. Delivery time of a bit over a week to WA which is as good as most other wine merchants.

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Robert H.

Robert H.Wide Bay-Burnett, QLD

  • Verified customer

Excellent wines at reasonable prices!

published

Glad to be re-united with Laithwaite wines, whom I used in the UK from the early 1970s until migrating. They give excellent service, though delivery is a little slow for country Queensland, since Fastway linked up with Aramet, who only deliver on fixed days. Well worth the wait though!

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Rodger Harris

Rodger HarrisPerth, WA

  • Verified customer

Great selection of wines at competitive prices.

published

Delivery delays from NSW to Perth is a worry, when arrival time is crucial. I recently had delivery that took more than 14 days. Wine was to be prizes, and could not be awarded - too late.

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leon

leon

  • 2 reviews
  • Verified customer

Sometimes good

published

Seems to be listing more and more unheard of brands and prices are not always competitive. Occasionally there are some great bargains on well known brands, particularly when they offer discount vouchers.

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Product Quality
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People

Jenny

JennyPerth, WA

  • Verified customer

Excellent service excellent wines

published

Easy ordering and quick delivery. Always delicious wines. Appreciate the extra gifts of free bottles or glasses! No need to go to the bottle shop in these crazy uncertain times!

Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Great Wine

published

Only just starting using them, some of the wines in the mixed dozens are real gems, quick delivery, a real find. Will look at some of the wines for future purchase

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Robert Lyford

Robert LyfordGreater Melbourne (Metropolitan), VIC

  • Verified customer

Quite convenient

published

Some of the wines are a bit ordinary, often quite young, and probably overpriced. However, there are some good value wines, although when deliver charges are added the value diminishes. I have been using Laithwaites for a number of years, but I am seriously considering continuing as I am in my late 70s, and can no longer consume wines in the volumes I did in my younger days.

Customer Service
Product Quality
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Review collected in partnership with Laithwaite's Wine People

Jenny Pitkin

Jenny PitkinNewington

  • Verified customer

Quality ++

published

Deliveries are always quick and the wine is great value for money. I have been purchasing wines from Laithwaites for several years and have never had any complaints. Great service.

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italty

italtyWide Bay-Burnett, QLD

  • Verified customer

Great wine

published

They provide a good selection of wine at competitive prices. Good delivery service right to the door. The staff are always very helpful and will recommend wines to you when they get to know your preferences.

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GRIZZLY BEAR

GRIZZLY BEAR

  • 2 reviews
  • Verified customer

Service by Laithwaite

published

Always very explanatory when ordering the wine particularly one of your representatives called Cameron, and delivery is always on time. I also find that the variety you have on offer is very good also.

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Willemien

WillemienGreater Melbourne (Metropolitan), VIC

  • Verified customer

Good wines and good service.

published

Good quality for reasonable prices. We have been buying our wines from them for a few years now. They will exchange the odd bottle we haven’t liked with no problems. Delivery is dependable and has accurate timeline.

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