Lighting Illusions
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334 reviews · Statistics
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Reviews
Good light but had to fix one
Offers great lighting and looks good, however, one of the lights had a disconnected wire within the unit that I only discovered after fixing to the brickwork. Easy enough to fix for some, not for others.
Show detailsOutdoor fan
The batteries in the remote were decayed and not working!
Just what I was looking to purchase
Great service and kept me up to date on progress of my purchase
Show detailsSimple Review
Great price, great product and great service. What else to you say?
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Reliable service
The fan arrived in a timely manner and package was in perfect condition
Show detailsOver and above service
Was looking g for a fan and there was conflicting info on the website. Sent an enquiry to CS and they were super helpful - gave me good options for what I was looking for.
Show detailsGreat service from Ella
Great customer after sales service dealing with missing parts to a ceiling fan. Hopefully will receive missing parts soon.
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Contemporary elegance
The ceiling fan looks good, arrived quickly, was easy for my electrician to install, and works really well.
Show detailsHighly Recommended Online Retailer
I had a great experience with Lighting Illusions Online's customer service team! Ella was incredibly helpful and responsive in keeping me updated on my order, and went above and beyond to expedite the process for me. She even followed up to make sure I had received my order and didn't have any further questions or concerns. The whole process was seamless and stress-free, and I appreciated the clear and timely communication. I highly recommend Lighting Illusions Online for their exceptional customer service and quality products!
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Ceiling Fan is great
TBH delivery was OK but not great. We had an item ordered from a Melbourne store on the same day and it arrived 2 days before the fan, which came from Acacia Ridge which is only 20 mins away from us. It also was not clear until the day it was delivered exactly when it would be coming. The ceiling fan itself is great, very quiet, good air movement and suitable levels of adjustment. Very pleased.
Show detailsHappy with service
All good no real problems.
Would have liked to have been informed that the lights where coming in 2 separate deliveries so I didn’t stress they forgot items
Wonderful and awesome
Customer kept informed, Prompt delivery and quick like flash. Well done team
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Prompt efficient service
Excellent pleasant service provided by Fiona, re the ordering of our 2 fans. So nice to deal with someone who follows through with both sales & delivery.
The prompt delivery of the items by both Lighting Illusions & Aust Post, was appreciated.
Customer service
Due to unexpected delay in receiving my lights, I was in contact via email. I received prompt and friendly responses and was kept up to date with the progress. Dianne was great, and fast tracked the delivery. I won't hesitate to use Lighting Illusions again.
Good looking
After initial delay, I received excellent service. The lamp is very nice & suits my house perfectly. Thank you very much.
Show detailsDetails
Category | Online Shops, Physical Shops and Lighting & Fan Shops |
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Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100 |
Extra Information
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