Read also:
hortico weed killer 360 instructions betty bossi vegetable twister review fisher and paykel quicksmart lint filter aldi coffee machine milk frother smith & nobel air fryerReviewer Photos & Videos
Kristy M.Perth, WA
Great service - enjoying our new van
We purchased an MDC XT12 around 8 weeks ago. Due to a short timeframe between purchasing and when we needed it, we bought a demo model. We have now been on the road for about 5 weeks. So far we are loving the XT12 - it has everything we need for a comfortable life on the road, and has easily accessed all off-road locations we were keen to go. We have made some modifications and added some additional features (diesel heater, fans, TV etc). We have had a couple of small issues - 1 was with a could of items not being handed over on the day, but an email to the team and this was sorted promptly. Would highly recommend.
Similar opinion? Write a review on ieatwords.com.au!
Andrew C.Metropolitan Adelaide, SA
Fantastic staff, fantastic camper.
Fantastic staff, fantastic camper. Researched all available campers and for the family of 4 our Cruizer Slide suited us to a T. MDC online videos and Masterclasses are fantastic. Follow them and you will have many happy years of camping!!!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Bob P.South East Queensland, QLD
Love our MDC XT17HRT
We have a XT17HRT which we love and cannot fault. Tows awesomely behind Ford Ranger. Whether powered camping with aircon or free camping with solar, it performs faultlessly. Highly recommended. Very tough van!
1 comment
Steve Z.Market Direct Campers
Thanks for taking the time to review Bob. Hoping you have many great adventures in your XT17.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Market Direct Campers compares to other Caravan & Camper Trailer Shops
Know better, choose better.
Adam P.Wheatbelt, WA
Best van we have owned
We have owned a few campers and caravans in our time, some being Australian made. Our MDC XT17T is the best. From sales to service to quality. Keep it up MDC.
1 comment
Steve Z.Market Direct Campers
Cheers for the review Adam. Hope to see you at one of our events.
Similar opinion? Write a review on ieatwords.com.au!
GusGippsland, VIC
We have the XT17T & absolutely love it tows brilliantly behind our Cruiser. Very solid well made.
We Looked at The XT17T at Kilsyth excellent run through ordered on line collected Kilsyth complete run through all as ordered, had issue with HWS MDC arranged prompt replacement excellent communication
1 comment
Steve Z.Market Direct Campers
Hi Gus, thanks for taking the time to share your experience.
Similar opinion? Write a review on ieatwords.com.au!
Love the little beast
Did Fraser Island and had some teething issues, to be expected. Warranty staff and service guys were fantastic as was Steve Zammit via phone. The van itself was comfortable and is perfect for us. Love our little beast and cant wait for more adventures!!
1 comment
Steve Z.Market Direct Campers
Hi Dean and Kim, glad I was able to help. Wishing you many cool adventures in the future.
Similar opinion? Write a review on ieatwords.com.au!
MarkwWide Bay-Burnett, QLD
The MDC XT12 is the real deal.
After 4 years enjoying our MDC TBox soft floor camper trailer we made the step up to the amazing XT12. We headed to the open day of the MDC Caboolture showroom and met Jase from All 4 Adventure - we were there to make the final decision on the XTT Robson trailer - saw the XT12 and it was a no brainer from there. My only complaint at this point is not having used it more ! Great product, top quality and heaps of support from MDC. 100% thumbs up recommendation.
1 comment
Steve Z.Market Direct Campers
Thanks for your generous review Mark. Hope to see you at one of our customer events.
Similar opinion? Write a review on ieatwords.com.au!
Shaun N.South-Eastern Region, NSW
Excellent value for money
After purchasing our XT12 en-suite model in 2015 we have travelled far and wide with our Van and with the help of proper preventative maintenance it has held up very well. We have had a few minor warranty issues predominantly with accessories on the the van, aircon/solar panels etc. I have found the warranty department to be on point, and have recently received a replacement item through warranty even though my coverage was up. All in all a solid package representing excellent value for money.
1 comment
Steve Z.Market Direct Campers
Hi Shaun, thanks for sharing your experience mate.
Similar opinion? Write a review on ieatwords.com.au!
Love love love
Very happy with our 2018 XT-12 hybrid. Kevin and his team in Adelaide went the extra mile to make sure everything was as we ordered. We can’t fault anything apart from us not using it enough.
1 comment
Steve Z.Market Direct Campers
Thanks for your kind words. Be sure to let us know if we can help in any way in the future.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Market Direct Campers compares to other Caravan & Camper Trailer Shops
Know better, choose better.
Baz T.North Queensland, QLD
Excellent service and help.
Great service on my XT17 HRT from the Townsville guys for almost 3 years now. Nothing is a problem for then and the few minor niggles have been sorted quickly.
1 comment
Steve Z.Market Direct Campers
Thanks for sharing Baz, wishing you many more adventures in your MDC
Similar opinion? Write a review on ieatwords.com.au!
Dannielle YoungSouth East Queensland, QLD
- 2 reviews
MDC has made our lives so much better! Love MDC.
We truly have had nothing but good experiences with MDC and their staff. At the purchasing phase we received nothing but friendless over the phone despite our millions of enquires and questions we had about the product. We had the honour of meeting with the owner Vaughan when we inspected a custom van at the factory and he was so very pleasant to deal with as was his staff there on the day. We brought a XT15HR and have not looked back. The guys at the Rocklea showroom were insanely good at changeover. So thorough and made sure they equip...Read more
ped us with so much knowledge about the van including very useful tips from their own experiences. We had some clips on the window not click into place and it was a simple as filling in a warranty claim form and we were sent new ones that day. Our toilet cassette had some issue with the lights not displaying and again it was a simple form and we were contacted by MDC straight away to give us the supplier details. We have joined the Facebook Owners page and everyone is so helpful and open in sharing their experiences and ideas. We have now done a few voyages and there have been no problems to date. Big Cape York and Birdsville trip coming up and we have nothing but confidence in how the MDC will hold up in the conditions.1 comment
Steve Z.Market Direct Campers
Thanks for sharing your experience Dannielle, it's been a pleasure dealing with you and we enjoy your engagement on the owners group.
Similar opinion? Write a review on ieatwords.com.au!
PHansonAU
- 2 reviews
MDC XT17T quality
We also have a XT17T hybrid van and could not be happier with it, I have found it to be very well made with all inclusions fitted the highest quality and thoughtfully assembled. We tow it with a Landrover Defender 110 and find it a very stable van to tow even at highway speeds with passing trucks having little to no effect on directional stability. I have found MDC to be very professional and responsive to my queries and spare parts requests. Their Brisbane office is well staffed with my only complaint being the lack of a dedicated spare parts counter for call in customers.
1 comment
Steve Z.Market Direct Campers
Thanks for your feedback and taking the time to post a review.
Similar opinion? Write a review on ieatwords.com.au!
MalGreater Melbourne (Outer), VIC
- 6 reviews
- 3 likes
MDC Campers and Vans
MDC have a great range of vans and campers, the hardest thing is actually deciding which one to get
Owing a Robson XTT am about to upgrade to a Van now and will be a MDC or no Van, quite simple
1 comment
Steve Z.Market Direct Campers
Cheers Mal, generous of you to take the time to review our product.
Similar opinion? Write a review on ieatwords.com.au!
RobPerth, WA
- 2 reviews
Good product bad management
Solar system wasn't charging so i left it with them for 2 weeks they blamed the fridge that wasn't even in there when i first noticed the problem, i have since changed it myself to lithium but it has darkened my opinion of them
1 comment
Steve Z.Market Direct Campers
Hi Rob, sorry to hear you are unhappy. If you have any further feedback please contact our Customer Advocate at [email protected]
Similar opinion? Write a review on ieatwords.com.au!
IanGreater Melbourne (Outer), VIC
- 2 reviews
Great Trailer
Purchased Off-road Deluxe 2 years ago. Has not missed a beat. Been in some crazy wind & rain and came out the other side perfect. Have put it through some insane places and trailer has held up beautifully. Don’t let people’s bad reviews put you off MDC, if you look after it and maintain it you will have the best camper/caravan money can buy. Ian
1 comment
Steve Z.Market Direct Campers
Hi Ian, thanks for sharing. Best wishes from the team at MDC.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Market Direct Campers compares to other Caravan & Camper Trailer Shops
Know better, choose better.
- QLD, Brisbane
- Verified customer
Warranty is a waste of time very poor
Bought a new XT22HR van through [name removed], picked up August 2017 got home to Townsville noticed couple minor faults and parts missing lodged claim got very good service, parts replaced and missing bits supplied, though I had to replace the faulty parts myself. Since then. Warranty dept service has been lacking.
Have had claim ongoing since April 2018 still not finalised. Had email telling how happy they were when claim completed so emailed straight back to James informing him the claim is still outstanding have had no reply, can not even get any response from warranty dept. looks like my next cause of action needs to be consumer affairs
1 comment
Have had some contact form Ben at MDC on the 25/3/2019 told him that the the issues were greater now due to lack of responses from MDC to rectify the leak in the roof in a timely manner. As James no l... Read more
onger there he would look into it heard no more van is booked in for repair 3 june 2022, hopefully it is still repairable.Similar opinion? Write a review on ieatwords.com.au!
DanielSydney, NSW
I regret ever buying from MDC
Warranty claim refusals and the customer service is horrible. I regret ever purchasing through them. I really should have gone to the competition. The little i saved purchasing through them wasnt worth it. Don't do it!!!!
1 comment
Steve Z.Market Direct Campers
All declined warranties have a right of reply to me the Customer Advocate. You can contest the decision by emailing [email protected]
As far as I'm aware you haven't done so.
Regards
Similar opinion? Write a review on ieatwords.com.au!
Mdc camper and parts
We bought a camper which is good for what we use it for. We needed a couple of parts and have been waiting 6 months for. Been in multiple times with multiple phone calls and we are still waiting for parts. Like the camper but after sales is not up to a modern standard
1 comment
Steve Z.Market Direct Campers
Hi Tim, if you're having problems email me at [email protected] and I'll investigate what's going on.
Similar opinion? Write a review on ieatwords.com.au!
Horrible after sales team
On purchase of $26000 trailer I was promised a solar panel as part of the deal. When picking up the trailer I was told they were out of stock of the portable panels and they would send one out the next week. After about 30 phone calls my panel arrived 10 months later. Avoid
April 9th 2022 Update: Don’t trust Facebook owners group feedbacks
Be careful on mdc owners groups pages as if you say anything negative towards the campers the mdc team will call you a liar then get the admins to delete your response and block you from the page. There is no true feedback on those pages.
7 comments
Vaughan H.Market Direct Campers
Solar panel is attached to the boat rack, if you need assistance, please call our aftersales service team on 1300MDCCARE. 1300632227
A solar panel seperate to the one on boat rack. “Portable solar panel” was not sent out for 10 months.
Vaughan H.Market Direct Campers
Alex a separate solar panel is not supplied standard with this model, neither is it functional with the IDC25 DC-DC charger. It would not work in your situation.
Similar opinion? Write a review on ieatwords.com.au!
TrevorNorth Queensland, QLD
Great Camper, BEST SERVICE
Ordered the camper, Service was 11/10. Cant fault the service and cant fault the product. I would recommend going to see the Team at MDC and getting a good deal done.
2 comments
Steve Z.Market Direct Campers
Hi Trevor, we're thrilled to hear how happy you are with your new camper. Wishing you all the best and many nights out under the stars.
Thanks Steve
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Grant T.asked
The dimensions are for the fridge slide
1 answer
Steve Z.Market Direct Campers
Not sure what you're asking Grant.
Grant T.asked
Wanting to what the dimensions are for a 2020 Jackson forward fold camper wanting to put a 60 litre Engel in it
1 answer
Steve Z.Market Direct Campers
Length: 1100mm x Width: 600mm x Height: 530mm is the slide dimensions but keep in mind when the camper is set up the forward fold sits over the back 230mm of the slide and will impede the fridge lid if it's under that section. Consider the slide length 870mm of clear use.
Grant T.asked
What are the fridge slide dimensions for the Jackson forward fold camper 2020 wanting to put a 60 litre Engel in it
1 answer
Steve Z.Market Direct Campers
Length: 1100mm x Width: 600mm x Height: 530mm is the slide dimensions but keep in mind when the camper is set up the forward fold sits over the back 230mm of the slide and will impede the fridge lid if it's under that section. Consider the slide length 870mm of clear use.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Steve Z.Market Direct Campers
On behalf of the team thanks for your kind words Andrew.