Arpan replaced our Miele hob element regulator with quick efficiency. He initially diagnosed the fault and returned at a later date when the part had been delivered. Well done Arpan

Excellent service from Peter who initially "fixed" a bad job by another company on my washing machine. He Just visted again to fit a hose. apart from a delay in getting the part the service has been good. peters service has been excellent. He is definately very knowledgeable.

Arpan was punctual, efficient and professional today in my kitchen. Had my dishwasher up and running much quicker than I had expected. Explained problem issues and tidied as he worked. Much appreciated.

Arpan arrived at the agreed time (quite unusual nowadays) and checked the washing machine. He took extra care with it and fixed it very quickly.
I'm really happy with the service. Very efficient professional

Peter arrived on time, was efficient and pleasant and repaired my dryer without fuss. Will use service again. Peter also make sure little things such as the dryer that sat on the washing machine was level before he left to prevent future problems.

Thanks Arpan, for your timely, knowledgeable, efficient and pleasant service on my leaking washing machine. Parts were received quickly and the completed job was done quickly. Could not ask for better service.

Arpan arrived promptly and quickly determined an impellor was broken. When the part was available a time was quickly set and he returned and fitted the new impellor.
Arpan was always courteous and rang before arriving.

Leonardo was very friendly and very efficient, he resolved the issue quickly. He explained the cause so we understood the problem. Much cheaper to have Master Appliance Service come out then to replace the dishwasher. Thank you again, Highly recommend.

Arpan was an exceptional technician! He did not give up on my broken dishwasher, even though it looked like I needed a new one. I would recommend his service to everyone!

Very happy with service for replacing oven door hinges. Arpan took extra care to make sure oven door worked properly, and that i was happy before he left. Kept me up to date.

Customer service is an art form that I did nor receive when trying to book a technician. The woman on the phone was rude and told me to go elsewhere. So I went directly to Miele which in retrospect I should have done in the first place. The service was outstanding.

Didn't return phone calls, finally came out 1 week later, broke more than they fixed, called the technician and he told me to go F*ck myself he wasn't fixing anything. Strongly recommend do not use these guys.

Peter called to say he would be a little late due to Friday afternoon peak hour traffic, which was much appreciated as I have had other companies which fail to keep you in the loop. When he arrived he was very polite and efficient in his diagnosis of my washing machine. Couldn’t be happier that he had the part that was needed and my machine was up and running in no time! I will certainly use Master Appliance Service again and will request Peter. Thanks Peter!!!!

said I made an on line booking when I didn't, came into my house without my permission, made my 19 year old daughter in law pay them money because she was unaware of what was going on, if I had someone coming to fix anything I would have told her about it..Absolute bunch of thieving crap!!! I will get back at these thieves one way or another.....
Do not ever use these thieves!!! I give them no stars

Arpan from Master Appliance Group was one of the best appliance technicians we have had visit our home. Not only was he punctual, extremely courteous and helpful, and highly knowledgeable in his professional skills, being able to repair our 20 year old oven when technicians from other companies said it couldn't be done. He also provided excellent advice of what to look for when purchasing a washing machine as he explained the motor on our existing one was worn out and unable to be repaired. Thank you Arpan for all your efforts and excellent advice.

Master Appliance Service is my go-to group when something is on the blink. They are a very professional outfit. Often it is Leo who comes out. He is punctual, courteous, genuinely friendly and a meticulous repairer. If your machine can be repaired, Leo can do it!

Punctual, polite n resolved blocked hose in dishwasher drainage quickly. He is knowledgeable with his technical appliance skills, careful with not wetting cabinets and tested washer is draining properly before he left.