very happy with prompt service and professionalism of Arpan, he explained the problem ; fixed the problem straight away. Booking made at a time to suit me and they attended on time.

We had Master Appliance Service come out to look at our broken dishwasher - they were prompt, accommodated our schedule requirements, and gave good, objective and pragmatic advice. Not the cheapest providers around, but very reasonable and well worth it. Will definitely go back to them with any future appliance issues.

We had a problem with our Miele washing machine and Master Appliance Service gave a brilliant service. Peter was our service technician and he had the price and availability of parts back to use within 6 hours. The company and Peter are very reliable, prompt in their service and a pleasure to deal with.

I had issues with my dishwasher and Oz was my technician. He would have to be the most honest, reliable and friendly tradesmen I have dealt with. I cant praise and recommend him enough.
He gave me options of what to do with costs for all options.
Highly recommend him to everyone

While The Service tech Peter was great but They need to be able to make more accurate appointments. Morning or afternoon is way too broad. This is 2022 not 1980.

Would like to thank Arpan for his prompt arrival time to check out what was wrong with my oven. He had to order the correct part and then came back on his way home to fix it after picking up the part himself. Not many people would go to so much trouble.

[name removed] The lady on the phone at 2:55pm today 3/10/19 told me to go somewhere else when I called to ask for help that her technician did not pitch up. She spoke over me when I tried to give her details and when I tried to explain she hung up on me. I will be taking this action further. No one should be treated the way this lady treated me. I was asking for help and she was a disgrace to your company. I will be going to A current Affair as they are doing a program on service providers.

thank you Arpan
we are very greatful you were able to get our fridge working again.
we realise the fridge is on the last of it's life
you were very polite and clean.
thank you
Sue

My dishwasher problem was attended to within a very short time frame. From arranging the appointment through to the visit of the serviceman the overall service was of a very high standard. Leonardo was professional, friendly and very capable. Would highly recommend. Many thanks !!

I would highly recommend Master Appliance Service and their technician Arpan.
Arpan was very professional through the whole process of getting my Gaggenau oven repaired. His communication and understanding of what needed to be done was excellent!!!
I would highly recommend Arpan as a technician as he went above and beyond to repair my oven and can see that he is a valued employee of the company.

Master Appliance availability was next business day compared to Bosch which was a week. Peter was on time and called ahead. He identified problem and fixed washer quickly. Totally professional.

We called for checking a brand new Ariston cooking range brought from overseas as the flames were not working properly. The technician from Master Appliances came and confirmed this can not be repaired and it should be scrapped. He doesn't even know how to open the cooking range to check the gas supply. Charged for doing nothing and giving wrong advise.
We called another company North Gas Appliances and their technician came and made our cooking range working perfectly.

I had to call them 3 times to chase up the diagnosis. And then they would not tell me anything until I paid a diagnosis fee. The staff were less than helpful as well. I would recommend avoiding these guys. I will be going with someone else for the repair.

Peter was great - arrived on time was very knowledgeable on our oven. Carried the correct part in his van and replaced and tested promptly. We would not hesitate in calling Peter again for any issues with our Appliances. Our oven works perfectly and my lady wife is happily baking again in the kitchen. Couldn’t be happier.

Peter rang on approach. worked efficiently and very courteous. Explained what he was doing and also gave hints and tips on this appliance. booking process was straight forward and also very efficient

An excellent repair completed by Arpan. Rang 20 before arrival, arrived promptly. Got stuck strait into repairing washing machine. Explained what he was doing, and what was wrong. Very careful to avoid any water mess etc. Cheerful and efficient, well done. Asked politely if I would put a comment on this site.

Quick booking and services; nice lady at the office, Denise; professional work by Peter. No time wasted and good advice. I recommend Master Appliance service for a reliable work and service.

Booking service excellent - prompt, friendly and explicit. Technician Arpan communicated well and diagnosed problem quickly. Thought I would have to wait a week for the part but ordered and installed in 2 days. Thanks Arpan.

Peter was punctual, friendly and polite, he had my Microwave fixed in less than fifteen minutes. He certainly knew his work. I also appreciated Denice`s telephone manner when I booked the Service, it was handled with friendliness and efficiency. I will certainly use your Company again and will recommend to others.Vince Bignell Epping.11/7/19

Arpan was fantastic. He diagnosed the problem very quickly and had my dish washer up and running. He worked cleanly and was very happy to explained how my machine could work efficiently.
Thank you Apran